Rated 4.3 out of 5 by 74
Rated 1.0 out of 5.0 by clearly unhappy guest Dirty Hotel
Hotel policy states that bedding, towels and room cleaning is done once per week. I don't need fresh sheets or towels everyday, but the room was dirty dirty dirty.
August 11, 2014
Rated 4.0 out of 5.0 by Hereford Hereford
Close to Farm Show a....nd good front desk staff.....
August 4, 2014
Rated 4.0 out of 5.0 by Non-smoking Customer Smoking Floor Should Only Be For Smokers
Overall. Once I was moved to a non-smoking floor, my stay was comfortable.
July 28, 2014
Rated 3.0 out of 5.0 by 131323 Nice suites, but expensive for value
Very expensive for the value of the place especially since I was there with a group. However, the suite was clean.
July 24, 2014
Rated 5.0 out of 5.0 by bizzyboyzmom 2 Thumbs up!
Had a great trip to Candlewood Suites Harrisburg. It was the next to last stop of 3 weeks of traveling. Check in was a breeze, front desk helped with recommendations and additional towels. Our room was clean and spacious. The only thing we were not prepared for was no ice. Had to wait for the fridge to make some or drive 15 minutes in traffic to get some. Overall we loved it!
July 18, 2014
Rated 5.0 out of 5.0 by Cathy38 Clean room and friendly staff.
This Candlewood Suites was very clean, well appointed and staffed by friendly, helpful people. The only thing missing was a free breakfast.
July 14, 2014
Rated 4.0 out of 5.0 by The R Family Great Hotel and Enjoyed the Stay
Everything was fantastic except the tub was clogged a little which made water stand. My wonderful husband fixed it and saved the day - so we ultimately enjoyed the stay.
July 8, 2014
Rated 4.0 out of 5.0 by miles747 Poor check in / security
There is a telephone in the lobby that instructs guests to call for assistance.
It took over 20 minutes to receive assistance from the front desk / check in person.
This means that at 8:00 PM, this property has no front door security.
June 30, 2014
Rated 4.0 out of 5.0 by Sad Traveller First time at Candlewood
While thrilled with the cost of my stay, I was a bit taken back by the lack of a restaurant, and would have been more impressed with the food cupboard had the prices been clearly displayed. I wandered in looking for a snack, and without anyone telling me how it worked (no help from staff), I had to figure it out on my own and did not purchase/take anything since there were no prices listed!. I did use the free coupon received with check in to get myself a free soda, but since there were two of us, it was awkward. we shared.
When I made the reservation, I was sure to tell the staff that we were in town for a funeral, it would have been nice to be offered a room upstairs rather than on the ground floor (we weren't told what room we would have until check-in). We didn't get a whole lot of sleep due to someone talking extremely loud in the lobby area for hours in the wee hours of the morning (1 am to 3 am maybe?) So, if I were in the area again, I would be sure to 1. bring my own food 2. request non ground floor room 3. load my tablet up with movies (because the DVR didn't work and TV channels were limited)
June 26, 2014
Rated 4.0 out of 5.0 by TEH76 Good Place to stay with friendly staff
I stayed here for an extended period and the staff were extrememly helpful. However the internet was very reliable during my stay but The management said they were going to upgrade the system for a better experience.
June 16, 2014
Rated 5.0 out of 5.0 by satisfied travel agent! Convenient value
This hotel offered a great value for a very convenient location! Not far from I-81, and convenience stores/restaurants/fast food places, and gas! A definite must for anyone wanting a reasonable rate, and easy access to the highway, not to mention a good nights sleep! IF in the area again, will definitely stay here :) Thanks Candlewood!!!
June 11, 2014
Rated 5.0 out of 5.0 by Mountain6 Great value.
This hotel is located close to business and leisure sites. The price paid was excellent for the services and amenities offered. The fitness room, pool and jacuzzi are better than most. i have already reserved my next stay here.
June 11, 2014
Rated 5.0 out of 5.0 by Sammidog Harrisburg Candkewood Suites
Everything went well. Great staff, great facility. My only complaint concerns the newly installed "GREEN" light controls. If you sit still and watch TV or read, the lights will automatically go off in 30 minutes.
June 8, 2014
Rated 5.0 out of 5.0 by just have fun very clean and comforable
it was very quite and the personal were very friendly and welcome you there. good restaurants close by.
May 27, 2014
Rated 5.0 out of 5.0 by Dansleau Exceptional Hotel for the price
My Wife and I stayed here after a 13 hour drive. It was a very pleasant surprise after having stayed at similarly priced hotels in the past and being disappointed. Staff were great. rooms were clean, comfortable and well stocked. Will definitely return.
April 27, 2014
Rated 5.0 out of 5.0 by ladytraveler80 Always Consistent
Once again an amazing stay! I like the new bedding it's more comfortable. The staff is always friendly and helpful, the best part is they treat my dog like a true guest. See you again soon, THANKS!
April 15, 2014
Rated 5.0 out of 5.0 by dragonflydiva My home away from home in Harrisburg
I travel to Harrisburg often on business and whenever possible I stay here. They've come to know me by name and always work to assure that I'm well taken care of. This is a quiet hotel that allows me to get better sleep than I most often do when away from my own bed.
April 11, 2014
Rated 5.0 out of 5.0 by ladytraveler80 Always Amazing
This is the only choice for us in Harrisburg. They allow my dog to be everywhere and they treat her like a guest. They have a huge play area. The rooms are so clean and the staff friendly!
February 11, 2014
Rated 1.0 out of 5.0 by Jimmynick Bed was not clean upon check in
That is all remember about our stay: Bed was not clean upon check-in. There were long black hairs in the bed when I pulled the covers down and lay down to go to sleep. I called the front desk and asked for clean sheets so I could change the bed myself. If we weren't exhausted, we would have left the hotel altogether. It was late when we checked in and we were tired, thinking that we may not get a room in another hotel close by. Even though the rest of the room looked okay, I still got the heebie geebies thinking that it wasn't clean. I used tissues to open doors, never took my socks off and wiped down the sink with a hot facecloth and soap. Our rate was reduced by a few bucks, but it's still very unsatisfactory. The desk clerk was good, but the dirty bed outweighs any positive experience we had.
February 2, 2014
Rated 5.0 out of 5.0 by labradog labradog
Have stayed at this property regularly during trips to/from Florida with our dogs. We're always received and treated very well and made to feel welcome. Great service and convenient location off I-81 and close to services/restaurants/shopping. Highly recommended.
January 12, 2014
Rated 5.0 out of 5.0 by sharon57 Recommended visit for families
The staff on site, I found to be most friendly and accommodating.
My room was very clean and the bed was comfortable.
January 11, 2014
Rated 5.0 out of 5.0 by Petros Candlewood at Harrisburg - Excellent!
Just a brief review of my stay over the 2013 ThanksGiving. The room was very clean with enough towels to last for a few days. Everything in order, very comfortable bed and pillows. Ample size desk/table for one to do their work, convinient light right above desk with LAN connection and power outlets within a foot of the desk.
Staff very - very polite and helpful, even at 2:30 in the morning! I went up to my room, right after checking in, and within 30 minutes the girl who did the check in, was calling to find out if everything was OK, and how did I like the room! Very nice people work there and I am sure management deserves some of the credit. Job well done!
Nice location, close to the highway and with many places to eat and shop within about 1 mile. Very happy with my stay.
December 4, 2013
Rated 5.0 out of 5.0 by AndyChicago One Month Business Stay
This was a great value. Rooms were clean and new with full size refrigerator, dish washer and free laundry mat across the hall. Exercise and pool available while the family visited. All equipment was in prefect conditions (TV's, microwaves, pots and pans, internet speed). Fresh towels and daily newspapers and I was in great shape for the month.
November 25, 2013
Rated 4.0 out of 5.0 by mattmc57 Consistantly Good
Have stayed at this candlewood for many years while attending the PA Ride Safety Seminar. Property is always very clean and in great condition. Staff is always very cheerful and willing to help. The are one of the few properties that recognize me as a Platinum member at check in and also have a welcome home gift for me.
November 9, 2013
Rated 1.0 out of 5.0 by hfitz dirty toilet
The room itself is too small to consider it a suite. It has a kitchen so I guess it's a suite but the room is so small. . . I found that there was only one big towel so I called to have someone bring up more towels. A man did. I had him look at our toilet. It had black spots all over the top, as if it had not been cleaned for weeks. He agreed that it was dirty and told me to ask housecleaning to come and clean it. I did ask someone at the desk to send someone up on our way out. If someone did while I was out, that person does not know how to clean a toilet. I still felt it was dirty on our return back to the room. I was so floored that the toilet would be dirty at a hotel. . . I was surprised also that there was no breakfast because on the website it says that there is. Oh, they only give you one bottle of shampoo/conditioner mixture. If you are staying at this place, take your own conditioner. The amenities do not exist at this place. I was very disappointed. I had to buy bottles of water at $2.00 per bottle! Ugh!
October 29, 2013
Rated 5.0 out of 5.0 by Honeybee123 Excellent experience
I would stay again and recommend. The Candlewood Cupboard is very reasonably priced if you need an item or two. They don't try to kill you on food or a soda. I made use of the free laundry facilities after we were drenched and the hotel welcomes pets which was much cheaper for me than paying for a kennel. Will look for a Candlewood or related property next time I travel.
October 22, 2013
Rated 5.0 out of 5.0 by Dean1234 Great Value
Clean, Comfortable and Convenient. Great Value! I Compared prices with other IHG properties in the area and this was the best. I was concerned about the quality based on the price but was pleasantly surprised.
October 19, 2013
Rated 4.0 out of 5.0 by Nomdeplume Good for Hershey
Good value. Attentive staff. My one complaint is that the walls are a bit thin. The doorway for adjoining suites also transmits noise. We had a noisy neighbor and they moved our room. Very good value for this area but could use a little better soundproofing. Clean. Spacious. Cupboard prices are reasonable. They also gave out little perks like free water and soda... Not all candle woods do that. It was a nice touch.
October 5, 2013
Rated 5.0 out of 5.0 by Gcat Great Hotel
Great hotel for a weekend Hershey Park trip, only 10-20 min form hotel. Has everything what you need and staff was really nice!!! Definitely will go back!!!
September 23, 2013
Rated 1.0 out of 5.0 by pilot22 No room cleaning available
We were there with our family of five and given three towels. To get more we had to go to the desk. Worst of all, there's not room cleaning at all. It's weekly. If you have full garbage you should put it in the hallway for pickup. It's a lazy, cost-cutting, pathetic way for a hotel to do business. It was out usual place to stay when we went to Harrisburg but it won't be anymore.
August 30, 2013