Rated 4.6 out of 5 by 13
Rated 5.0 out of 5.0 by RIOSBABY Wonderful Place!
Nice Rooms! Monique was wonderful!!!! We will be back!
December 9, 2013
Rated 2.0 out of 5.0 by TaylorFam Disappointed and dissatisfied
For a new hotel, my family and the other family that traveled with us were very disappointed!!! We travel with our children once a year to visit Hershey Park and usually stay at Staybridge Suites in Harrisburg. This hotel was booked so we chose Candlewood Suites since their room setups appeared the same. The 2 hotels DO NOT compare! This hotel was NOT easy to find, our GPS could not locate it based on the address. Then, when we arrived and were checking in, the front desk clerk explained that there was NO housekeeping! We stayed 2 nights here and would have had to pay a fee to have our beds made and room cleaned after the first night. Not to mention, there is NO breakfast, coffee or tea. It was also noisy, at night we could hear the guests walking on the floor above us. This hotel is too expensive for the little that it offers! The only positive things I can say about this hotel are the staff was friendly, it was clean and it offered games and movies for the kids to enjoy. We were not satisfied and will NEVER stay here again!
November 7, 2013
Rated 5.0 out of 5.0 by moby1000 Treated like family
I can not say enough about the staff. From the Mgr. who stopped to say hi at check in to the assistant who cheerfully came to the room to show me how to operate the a/c, to the unbelievable friendliness of the front desk staff.
November 6, 2013
Rated 5.0 out of 5.0 by jm6mb excellent stay
Very clean and comfortable. Good design. Sound-proofing could have been better, but not horrible. Full kitchen in my room, a surprise. Good work space, nice bathroom, and NEW.
Staff is very friendly and outgoing. Nice view from the parking lot. You need a car, not much withing walking distance.
October 24, 2013
Rated 5.0 out of 5.0 by droolytabooly fabulous new hotel, first class staff, feels like home. DON'T LOOK ANYWHERE ELSE
Our family spent 2 wonderful nights at this BRAND NEW facility. We had originally booked 2 nights at the Holiday Inn on Lindle Road a mile away but the two rooms we were given were filthy. Now, back to the Candlewood. We were immediately taken aback by the full size refrigerator (with built in ice maker), cook top and full sized microwave. The beds were very comfortable and the room was very clean. Tara was wonderful when we checked. We knew we found a perfect place to stay. Our visit to Hershey park went without a hitch. Now, I need an excuse to return back to this hotel.
October 17, 2013
Rated 3.0 out of 5.0 by rokslide Sorry
I know that it is a new property, so one should expect a fresh,clean room. What I didn't expect was a pool so dirty that my kids and I wouldn't swim in. There were it least 3 big bugs in our room and no free breakfast of any kind. The place is under staffed. The desk clerk was even complaining about it. I just don't see what the fuss is all about.
October 14, 2013
Rated 5.0 out of 5.0 by MrDH Brand new and very nice!
I stayed at this hotel for the first time since it opened and had a very pleasant experience. I will most certainly return again. They have Direct TV including the NFL Sunday Ticket, an extra special bonus I felt.
October 13, 2013
Rated 5.0 out of 5.0 by PatPatsHats Wish I never had to leave....
Apparently, I was the first one to stay in my room :) It was WONDERFUL!! The bed was great, the shower AMAZING and everything was just terrific.
IF I were to make a "complaint" it would be that the housekeeping doesn't switch out the towels on a daily basis... I know you can switch them at the front desk. Like I said it's a minor complaint.
October 3, 2013