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    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    94%
    Recommend This Property

    Overall Experience

    4.4

    based on 104 reviews
    94%
    Recommend This Property

    Ratings Breakdown

    104reviews

    • 5 Stars
      70
    • 4 Stars
      19
    • 3 Stars
      8
    • 2 Stars
      4
    • 1 Stars
      3

    Candlewood Inn

    By

    May 01, 2015

    club

    The staff, location, and suites were more than perfect for my family

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    Charged me for leaving early and has horrible internet.

    By

    April 28, 2015

    platinumelite

    I recently stayed at this hotel. I had to check out earlier then expected. The day I left, I did not know anything was different then the hundreds of IHG brand hotels I have stayed at. I received my final bill and nothing was out of the ordinary.

    Well.... A few days later, the credit appears on my bill and it was less then my receipt called for. I can not say how much because they will not post this review! It was enough to warrant this post though!

    So I called and a very snotty person explained that this was an early leaving fee. I asked why it was not on my bill, why it was not ever mentioned, and was changed after I left. They said this is how it works. This is actually the very first time someone has been outright rude to me at an IHG brand.

    This is an old hotel to begin with and really shows it age in spots. For example, the outer cover on the cabinet doors was peeling off. However, it is very clean, painted, and generally well maintained.

    The internet is a joke. I could not even talk to my wife over Face Time with the video turned off. I also could not use any audio streaming service.

    To add a little salt to the wound, they actually denied me points for the stay.

    The people I spoke to during the stay were attentive and very nice.

    The real comical part of this is I work for a company that has over 250 traveling Engineers like myself and were looking in the area for good places to stay. I will make sure to mark this one as a NO FLY zone.

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    Better than our last stay here but could still improve

    By

    April 24, 2015

    platinumelite

    This is our family's 4 or 5th stay at this hotel whenever we visit the Hershey area. Our last time here was a little less than memorable. Ironically, we were placed in the same room as our last stay.

    Like all other IHG properties, we are greeted very warmly. Their staff is always top notch. The lobby did have a very strong odor of something I couldn't quite put my finger to. Our last stay, we didn't feel they paid special attention to small details concerning cleanliness of the room. During our last visit, the beds and linen were fine, but the rest of the room wasn't adequately cleaned. It seemed that they did address the problems that plagued our last stay. The room was clean, the trash cans were lined, and the floors were mopped.

    The rooms are very spacious and equipped with full size refrigerators and built in ice makers, cooktop, microwave and large counter to sit and eat. This hotel is still rather newish being less than 2 years old and seems to be properly maintained. They also offer free washers and dryers, but you need to bring your own detergent and softener. There is also an indoor swimming pool and hot tub. The fitness center has a bike, 1 treadmills and an elliptical machine. There is also one machine for weight lifting but I find it really terrible with the supplied straps and bars. They do not offer free weights. There is NO daily room cleaning and they do not offer free breakfast. Wifi is high speed and coverage is better than other hotels but far from perfect.

    Furthermore, the location is very convenient and close to shopping, food and freeways. Although I really enjoy this facility, I do not find great value here. I do recommend this hotel but may not return myself because they do not offer rooms with king sized beds.

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    A Great Suite Motel

    By

    April 17, 2015

    platinumelite

    We really enjoyed our stay at the Candlewood Suites Harrisburg-Hershey, This is a new motel and was top notch. The Staff was very helpful and welcoming. The location was very good. We were traveling for leisure and this was near family and a shopping center which had a Starbucks and that is always a plus with us. We would stay here again if we were in the area.

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