Rated 4.6 out of 5 by 12
Rated 2.0 out of 5.0 by TaylorFam Disappointed and dissatisfied
For a new hotel, my family and the other family that traveled with us were very disappointed!!! We travel with our children once a year to visit Hershey Park and usually stay at Staybridge Suites in Harrisburg. This hotel was booked so we chose Candlewood Suites since their room setups appeared the same. The 2 hotels DO NOT compare! This hotel was NOT easy to find, our GPS could not locate it based on the address. Then, when we arrived and were checking in, the front desk clerk explained that there was NO housekeeping! We stayed 2 nights here and would have had to pay a fee to have our beds made and room cleaned after the first night. Not to mention, there is NO breakfast, coffee or tea. It was also noisy, at night we could hear the guests walking on the floor above us. This hotel is too expensive for the little that it offers! The only positive things I can say about this hotel are the staff was friendly, it was clean and it offered games and movies for the kids to enjoy. We were not satisfied and will NEVER stay here again!
November 7, 2013
Rated 5.0 out of 5.0 by moby1000 Treated like family
I can not say enough about the staff. From the Mgr. who stopped to say hi at check in to the assistant who cheerfully came to the room to show me how to operate the a/c, to the unbelievable friendliness of the front desk staff.
November 6, 2013
Rated 5.0 out of 5.0 by jm6mb excellent stay
Very clean and comfortable. Good design. Sound-proofing could have been better, but not horrible. Full kitchen in my room, a surprise. Good work space, nice bathroom, and NEW.
Staff is very friendly and outgoing. Nice view from the parking lot. You need a car, not much withing walking distance.
October 24, 2013