Rated 3.9 out of 5 by 142
Rated 4.0 out of 5.0 by Biztchr Decent Stay in Hershey PA
Room was clean.
King Size bed mattress was a little hard for me.
Train tracks and are right behind the Holiday Inn. Did hear train at various times during the day and night.
Breakfast was good. Quiet a variety of breakfast foods.
Calking around the tub and shower looked terrible. Maintenance needs to take more time and do the job right!
Some of the staff cleaning the rooms were not very friendly.
Overall our group had a "good" two-night stay in Hershey, PA.
April 12, 2014
Rated 3.0 out of 5.0 by Rowlaw Not up to expectations
The room we were first assigned was not made. Had to move to another room. The hair dryer didn't stay on and the bathroom light took a few minutes to turn on. The fitness room was in the creepy basement and was filthy. During the day you can get a pass to the Golds Gym across the street, but that didn't fit in my schedule.
April 2, 2014
Rated 1.0 out of 5.0 by DavidisAlreadyUsed Checked out after one night, chain is going down hill since IHG
I'm a 100% traveler living in hotels every week. Since "Priority Club" became "IHG" I'm noticing unfortunate changes shifting me to other hotel chains.
On this particular stay I was in town for two weeks but checked out of this hotel after one night. I was per-assigned to a room on the second floor directly across from the elevator, stairs to lobby, and ice machine. As I'm trying to sleep I can hear people checking in, commotion in the lobby, elevator, and needless to say the ice machine right across from my door. To make things worse my door was broke. The strike plate on the door jam is missing and my door would not even close tight. This per-assignment to what I call "elevator rooms" seems to be a consistent problem for me since the conversion to IHG.
My number one complaint is the room location and noise but I would also mention the condition of the shower... The valve is leaking and it wont shut off.
Why is IHG consistently putting a "platinum" business traveler in the noisiest rooms by the most commotion? I'm here to sleep not party.
The other new problem I'm experiencing since IHG is with using points to book stays. All nice rooms at all hotels are now blocked. When booking on points you can now ONLY book a standard room. The option to book a better room, even if more points, is gone. Most frequent travelers are forced to stay in the most basic rooms regardless of availability.
For 2014 Priority Club / IHG is no longer my first pick hotel chain. I am shifting to other chains.
April 2, 2014
Rated 5.0 out of 5.0 by KC 2014 Great location to Giant center
Hotel location was perfect to Giant center. Staff professional, courteous, and provided excellent service. Housekeeping staff exceptional and very friendly. Thank you for your service. We will return next year in March for our annual basketball weekend and look forward to the same service and experience.
March 26, 2014
Rated 2.0 out of 5.0 by Jedster Needs remodeling & redecorating
We stay at Holiday Inn Express hotels because we can expect, and usually receive, wonderful accommodations. This hotel was a disappointment because it needs attention. The room curtains were dirty, the bathroom beat up, carpet dirty and worn. Time for remodeling!
March 24, 2014
Rated 4.0 out of 5.0 by Trout guy Good rate for ago adaptions
Breakfast great varieties pancakes were good change from waffles
February 18, 2014
Rated 5.0 out of 5.0 by NERoadWarrior Great staff make all the difference
Sherry (spelling?), the breakfast host, is fantastic. Very personable, remembered people, made pleasant (but not intrusive) conversation, and had recommendations for things to do in the local area. A delight to see when going to have breakfast.
The front desk staff was also very helpful, willing to recommend local joints for meals that weren't the usual national chains.
My family loved the pool and spa as well.
Definitely will look to stay here again.
February 10, 2014
Rated 4.0 out of 5.0 by buisness traveler Nice location
This property is more for the family in mind not business travelers.
Every room had two beds because of Hersey Amusement park.
The priority club quick check out didn't happen.
The night attendant forgot to slip my bill under the door.
Everyone was nice and the place was clean.
There is a good sports bar and a Bob Evans to eat nearby.
I would stay here again.
January 27, 2014
Rated 5.0 out of 5.0 by 5 on the road again A great place to stay
We stayed at this hotel to provide for a mini holiday in Hershey. This hotel stands up to the Holiday Inn name, providing a comfortable bed, pillows, shower, breakfast, etc. Would gladly stay here again. It is also close to Chocolate World.
January 4, 2014
Rated 4.0 out of 5.0 by Maureen loves Hershey Great place for a great price
Very nice people, breakfast was great and the room was very nice. My only complaint is that the pillows were lumpy and not comfortable. I've stayed here over the years and it never disappoints.
January 2, 2014
Rated 5.0 out of 5.0 by Senior Chief Great Breakfast
So many wonderful choices for breakfast. Liked the pancakes the best. Hostess was marvelous. Made certain that you were having a great breakfast.
January 2, 2014
Rated 4.0 out of 5.0 by zombiebaby Family Candyland getaway
The hotel has a great location. It is very nice and clean.
The staff other than the front desk are very helpful and very courteous, housekeeping and breakfast bar attendants. Front desk clerks were not nasty but were also not very helpful or friendly. One was on her phone AND tablet at the same time and looked annoyed when asked for some towel for the pool area. Also there was a long wait one time for just anyone to show up at the front desk...they were in the back chatting for a long time.
Pool was nice but it kept running out of towels, but they were brought out regularly. We complained of kids not being watched in the pool while their parents were drinking in the dining area but nothing was done. Overall very nice and clean hotel and reasonable price.
No one acknowledged that we were Priority Club members.
January 1, 2014
Rated 5.0 out of 5.0 by Lorraine14 Very clean and great staff
The holiday Inn Express was very clean and conveniently located. The morning breakfast and coffee was excellent.
The front personnel were very friendly and great service.
The room was very clean. It snowed and they immediately
had a plow out doing a great job of cleaning the lot.
Would highly recommend Holiday Inn Express, Hummelstown,
PA. (Hershey-The Sweetest place on earth).
December 20, 2013
Rated 1.0 out of 5.0 by EMO474 You can fix this no matter what
Arrive at the Holiday Inn Express in a snowstorm. We chose this Hotel since it was close to a Gymnastics Meet my Daughter was competing in. The room was clean, however one we were situated, we noted the TV was not working, We checked with the desk and the clerk has no idea what she would do, however a maintenance man showed up within the hour and fixed the problem. Just before we left, the toilet wouldn't flush.. I assumed the chain became undone, but it's not up to me to fix the toilet and we were just about to leave for the meet, no time to potentially get dirty! When we got back around 10 PM, the toilet was fixed and we all took baths for the night.. the problem was the water was barely room temperature, but I dismissed it as maybe everyone was cashing in for the night and the hot water was at a premium. Next morning, the toilet is not flushing properly and is overflowing.Then I find out that there is no hot water at all.. and I mean the water is as cold as cold can get! We are about 45 minutes before we are scheduled to leave and my family is taking basically a bird bath in ice cold water. Upon presenting this issue as the desk, the person behind me was echoing the same problem. Basically, at this point, you can't fix this.. we're not going to try and find hot water, the whole stay had bumps and issues that just ruined our stay.
December 18, 2013
Rated 5.0 out of 5.0 by Craftylin Great hotel
We stayed there due to a winter storm and were surprised at how comfortable it was. Convenient to Hersheypark and Chocolate World, as well as restaurants and shopping. Next time we are planning on spending the night in Hershey we will be staying here.
December 12, 2013
Rated 4.0 out of 5.0 by Janieg64 Convenient location
We visited Hershey Park with our grandchildren and stayed at this hotel the first time and enjoyed it immensely. The pool was private, clean as was the whole area. Breakfast was good, I even liked the coffee. We had a nice time and would go back next year.
December 11, 2013
Rated 1.0 out of 5.0 by doug72 Irish 72
in all the years I have chosen to use Holiday Inn Express this was the most disappand.The beds were uncomfortable and the local train seemed to run through the middle of the room.but the topper was all the roaches.I killed4 but couldn't reach those on the cetling. something should be done,Looking forward to my trip to pittsburg.The management at Donegal would not tolerate this.
November 24, 2013
Rated 4.0 out of 5.0 by Sweeneykh Personable staff
Staff were polite and helpful. Friendly atmosphere
October 29, 2013
Rated 5.0 out of 5.0 by oldcars Best Breakfast Room Staff In The Brand!
We've stayed at this H.I.E. every year since it opened and after last year's only fair experience, everything seems improved. The staff was extremely nice and accommodating. The ladies who take care of the breakfast room are the best. Food was always replenished on a timely basis and everything was neat and CLEAN. Cheryl should be the breakfast room trainer for all H.I.E. locations.
October 15, 2013
Rated 4.0 out of 5.0 by ju84 needs new mattresses
they need to spend some money on some new mattresses you can really feel the springs in your back and digging into your hips but the rooms are clean the staff is friendly it's centrally locatedand there are plenty of restaurants within walking distance
October 3, 2013
Rated 3.0 out of 5.0 by accfib Owner needs to pay more attention
Hi- I have stayed at your location 6 to10 times a year for the last 5 years or so. But I noticed on my last stay a few items that are concerning. Most of the furniture and carpet in the lobby and breakfast area are looking old and outdated. When riding the elevator up and down to my 3rd floor room I noticed all edges and wall corners is dusty and not been cleaned in some time. And lastly over my two days on the property I noticed staff and local management all outside smoking on several occasions. If there is that much time to be outside smoking then there could be more focus on making sure all is clean and proper looking facility.
September 29, 2013
Rated 2.0 out of 5.0 by cxaxrxoxl Need to replace bed and pool was not clean
My kids were looking forward to using the indoor pool but when we checked in; I noticed the pool was dirty. The filter was not running to circulate the water and since it wasn't on I can see right to the bottom of the pool and saw it was dirty on the bottom (looked like actual dirt/debris). My husband and I stayed in room 217 and the bed closest to the window needs to be replaced. You felt actual springs in the mattress. We will definitely visit Hershey Park next year but will not be staying at this Holiday Inn.
September 11, 2013
Rated 4.0 out of 5.0 by SUSANCRS NICE HOTEL
HOWEVER THE FRONT DESK CLERKS DID NOT ACKNOWLEDGE
MY GOLD ELITE STATUS.
September 10, 2013
Rated 4.0 out of 5.0 by NorthernNewJersey6 Love the pool/spa and breakfast
We are repeat customers to this hotel (4 years ago) and are just as impressed. Everything you need is within a mile. Very family oriented.
Had a plugged toilet and the staff handed my husband a plunger. Problem solved.
Hope to be back BEFORE another 4 years!
September 2, 2013
Rated 4.0 out of 5.0 by Disneylovvv Great location
Stayed here for three nights the end of August. It is extremely convenient being so close to HersheyPark. Breakfast in the morning is put on very well with a good variety of items. Would recommend.
August 31, 2013
Rated 5.0 out of 5.0 by JerzieGirl214 Ideal place to stay very close to Hershey Park
Holiday Inn Express was very reasonable compared to other hotels around the area. Set off on a side road, not on the Highway, tucked back behind a bank. Its with in minutes of all Hershey attractions and fast food McDonalds, Wendy's, Taco Bell and Pizza Hut (I think) and fuel right all outside of the entrance! Minutes from Indian echo Caverns a must see while in Hershey!
Very clean, no smell of cigarette smoke! Rooms were very quiet and you didn't here any neighboring noise. Heated indoor pool was small but children loved it! A very nice clean place to rest after your adventures in the Hershey area. Staff was pleasant. Would stay here again and definitely recommend to anyone just needing a place to stay for a day or to to rest in between days! :-
August 31, 2013
Rated 4.0 out of 5.0 by BMore4 Enjoyed the stay and convenience
During the 3rd week in August my family which includes my wife and two sons who are 18 and 9 decided to spend the day at Hershey Park. As part of our visit we decided to stay over night near the park rather than drive back home after a tiring day at the park. The Holiday Inn Express was convenient to our route of travel as it was just off of the main road leading to the park and only a few minutes away. The room was clean and comfortable and the two queen beds were a perfect fit for my family. We had a restful night sleep and woke up to a tasty breakfast of eggs, bacon, pancakes and coffee. We found checking in and checking out to be effortless. the stay was satisfying and met our needs.
August 28, 2013
Rated 5.0 out of 5.0 by Vincent4 Great Stay
Great Hotel. Great Spot. Great Time. Would recommend for a nice long weekend getaway. Close to ALL the attractions and many restaurants. Wonderful breakfast every morning. Definitely will be returning.
August 27, 2013
Rated 4.0 out of 5.0 by ferraji Expectations
holiday inn express is suposed to be a short stay with minimal emenities. This holiday is excellent from the front desk to the people that clean the rooms. Everyone greats you with a smile and is very pleasent. The rooms are what you would expect from an express. At this price range you cant go wrong. the only negative were; wish they had a bar and an outside pool
August 25, 2013
Rated 5.0 out of 5.0 by VanessaEb Me & my family love this hotel!!!
We love holiday Inn express great service, We like the free breakfast and the check in then left to Hershey park, we got there one hour early, they let us check in at that time. We had alot of fun. Thanks!!!
August 22, 2013