Rated 4.2 out of 5 by 87
Rated 5.0 out of 5.0 by bfishy Great Staff made me feel at home.
I have certain standards, that is why I choose IHG properties. The staff at this hotel just exceeded all expectations of front desk staff. They made me feel like I was arriving at home, not a hotel. They offered to help bring in my luggage, asked if the room was missing anything. The room was great; the bed very comfortable, I felt very safe, the room was clean and well lit, and the kitchen was really nice. That said, the stars of the hotel are the Staff. Thanks guys.
October 20, 2014
Rated 2.0 out of 5.0 by 1234567891011 Harrisonburg
adequate hotel needs updating-not sure we would stay again
October 20, 2014
Rated 3.0 out of 5.0 by Shenandoah Explorers Queen bed at Candlewood is not Queen Bed in the world
At first it appeared to be a lovely suite with separate bedroom, bathroom, kitchenette and living area. After enjoying a day exploring the area and cooking steaks on the outdoor grill, we got ready for bed. The first thing we noticed was that the bed was only slightly larger that the full size bed we have in our guest room at home. After a lengthy discussion with the staff we were informed that this is a queen size bed at Candlewood Suites. Now it is time to go to sleep. Our friend opens the sofa bed, and there are no sheets, blankets and pillows. We had to go down to get them because there was no one available to bring them up. The sofa bed mattress was not comfortable, but fortunately we brought a mattress topper. Finally the sofabed is made and everyone is going to sleep. The a/c and heating system is right next to the sofa bed. The bedroom is stuffy so we lower the temperature but the air does not flow through a vent in the wall, so we open the window and the door. Our guest is bundled up because she is freezing and we are sweating. Needless to say it was not a comfortable bedroom to sleep in. Fortunately when the day manager arrived the next morning he gave us another room with two (queen?) beds and allowed our friend to stay in the suite. The room with two queen beds was comfortable, but our friend who stayed in the suite and slept in the bedroom experienced the same thing we did the night before. They really need to disclose that when they advertise a queen bed, it is not actually a queen size bed.
October 19, 2014
Rated 5.0 out of 5.0 by Johnny1650 Professional, friendly staff; comfortable room; full-size refrigerator.
My wife and I travel between Florida, Virginia, New jersey, new York and Pennsylvania. We always try and book a room at Candlewood Suites because of the spacious, comfortable rooms, full-size refrigerator, well stocked kitchen and the fact that this chain of hotels is pet friendly.
I was shocked when we checked in and found that the room rate had jumped 300 percent due to Parents Weekend at James Madison University. This phenomenal room rate increase was not disclosed at the time I booked the room months ago. That increase should definitely have been disclosed at the time I booked the room.
October 19, 2014
Rated 5.0 out of 5.0 by WayToTravel1 Great Hotel!
I stayed at this property for just one night, but the staff and the room was extremely nice! Kitchen, store, lending locker and more available to all guests. I strongly recommend this property to anyone coming to harrisonburg. Thanks so much for a wonderful stay.
October 16, 2014
Rated 2.0 out of 5.0 by P12345 Time to redo this motel
Since I was once a very high traffic user of IHG properties, I've seen many.
This unit was ragged and worn.
Obviously a high traffic unit so spend the money more frequently to upgrade.
Lack of breakfast serve the final blow so you won't see us again.
October 13, 2014
Rated 5.0 out of 5.0 by Lilly44 A great value with great amenities
Having never stayed at Candlewood Suites before, I was very pleasantly surprised at the quality and cleanliness of the accommodations. Having a kitchen in the suite was very helpful, and it was complete with all needed utensils. The bed was very comfortable and I got a good night's sleep. There was some traffic noise but the auto fan covered it nicely.
October 12, 2014
Rated 5.0 out of 5.0 by Bobby 2014 great stay
Staff was great. When a housekepper woman stop going home and clean up our room. A vey nice lady. We slept fine and TV and internet worked great. A great stay.
October 11, 2014