Rated 4.1 out of 5 by 24
Rated 3.0 out of 5.0 by Swams Stay at harrisonburg, PA
I was quite shocked to see that no daily cleaning service was provided. Only weekly service for cleaning. Towels were available everyday.
December 3, 2013
Rated 2.0 out of 5.0 by SLAS Disappointed with service
In March 3013 I booked a suite at Candlewood and was very happy with the property and service I received. I was traveling back to the area and decided to re-book at room at the Candlewood in November 2013. The room and property were fine, however the customer service I received at the time of check in was the worst I have received in years. I was very disappointed and frustrated by the lack of quality customer service. It took over 30 minutes to check into my room and the staff member was not helpful or knowledgeable and tried to give the room I had requested to another customer who was waiting in line behind me. The staff I encountered the following day were very helpful and knowledgeable. I likely will not return to stay at the Candlewood because of the very poor service I received.
November 20, 2013
Rated 5.0 out of 5.0 by HarveysMom Always an Excellent Experience
I have stayed at this hotel several times now as a stop over on my way to visit family. I always have my dog, Harvey, with me. As a frequenter of pet friendly properties, I love that the rooms don't have the shabbiness often found in other pet friendly hotels. The rooms are exceptionally clean and comfortable, the bed is divine, and it is so quiet that I get the best sleep here. Don't be put off (although I admit I was worried at first) by the train tracks and industrial surrounding areas--this place is a great find! For those of you who want it, this hotel also has a nice gym, in room kitchenettes, and is convenient to lots of local eateries. Also located just off the highway so no hassles off and back on the road.
November 19, 2013
Rated 4.0 out of 5.0 by 1lowufo Comfortable
Although I only stayed for one night (I'll be back though), the room was very comfortable and appointed. Loved the size of the bathroom. WIFI worked great and quick. Only one problem I had was the noise between the floors. I could hear the people upstairs walking around almost all night.
November 4, 2013
Rated 5.0 out of 5.0 by bbbarbie11 Excellent value for money
We thoroughly enjoyed our stay, the service was great, hotel was new and very clean, rooms were spacious and well decorated. We loved the free laundry, gym and candlewood cubboard. All these extras make such a difference when you stay. The bus also stops right outside the hotel which was brilliant as we didn't have a car.
Only downside was that our room was directly adjacent to the housekeeping area/laundry, which meant that every morning we were subjected to all the noise from housekeeping - staff chatting outside our door and the noise of the washers and dryers constantly going all morning. Other than this, I would recommend this hotel definitely, just perhaps not the room next to the staff laundry!
October 24, 2013
Rated 5.0 out of 5.0 by bigpapi757 Great hotel
Great hotel and spacious room for the price we paid.
October 23, 2013
Rated 5.0 out of 5.0 by Eddie76 Clean room, great staff
The staff was great (especially Ken H), the room was clean and quiet. My only complaint was that my wife had a minor allergic reaction on something on the sofa, almost like a cat had stayed in the room (she's not allergic to dogs). The cupboard was great to have available for snacks or other items.
October 21, 2013
Rated 5.0 out of 5.0 by Abe77 Amazing Staff
My family and I have stayed at this Candlewood Suites many, many times. The staff, in particular Ken and Amanda, always go WAY above and beyond to accommodate our needs. Our needs over the many times we have stayed here have been plentiful, i.e. extending our stay many times, asking for recommendations on local attractions and services or simply asking for a replacement of towels. They are always professional and friendly. We travel a lot and the staff here along with the hotel's cleanliness top notch.
Thank you all!!!!!
October 20, 2013