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Rated 4.1 out of 5 by 68 reviewers.
Rated 5.0 out of 5.0 by Good Spot Very nice accommodations here. We are travelling with an animal and this chain allows animals in their rooms albeit at an additional charge. Staff here very friendly and we had a comfortable stay. Would recommend this hotel. September 13, 2014
Rated 1.0 out of 5.0 by Unpleasant stay I wish I had taken a picture of the recliner in my room. The staff should have been ashamed to have something that worn out in any room. September 4, 2014
Rated 5.0 out of 5.0 by EXCELLENT STAY!!! This hotel had everything we needed. My god daughter goes to JMU and we had to stay for a couple of days. They had a full kitchen in the suites which allowed me to cook for her one last time before we departed. Thanks you Candlewood Suites for allowing me to have that memory. The beds were so comfortable I had to ask the front desk what kind of mattress I was sleeping on because I would like to purchase 1 for my own home. They staffing was very helpful and the Managers were awesome! Please save a spot for me because I will be back to cook for my god daughter at least 2 to 3 times a month. September 2, 2014
Rated 1.0 out of 5.0 by Reservation Not Fullfilled The room I was given was clean and the bedding comfortable. Overall I considered it to be of good value. The problem is my reservation was for a smoking room. This was clearly stated on the confirmation for my two night stay. When I arrived I was informed there were no smoking rooms available. I consider this a foul up on Candlewood Suites. Also the staff person at the check-in desk didn't seem to care nor made any attempt to check on any availability of a smoking room for my second night. This is not good customer service. August 30, 2014
Rated 5.0 out of 5.0 by Great hotel We stayed over night to drop off daughter at JMU. It was a great place to stay, well worth what I paid for the room. We will be staying again. August 27, 2014
Rated 4.0 out of 5.0 by great hotel except... The suite we stayed in was really nice, clean, comfortable and spacious. Since smoking is allowed in certain rooms in this hotel, however, the smoke smell while using the stairs and while walking through the halls was obvious. The hotel should only allow smoking on the third floor and should not allow smoking in any other area of the hotel. That may turn away many non-smokers regardless of how nice their room is or how it smells. August 24, 2014
Rated 4.0 out of 5.0 by Good experience Good place to stay. Clean and comfortable. Well maintained property. Good location August 23, 2014
Rated 3.0 out of 5.0 by Just OK Not enough towels. No food in "The Cupboard". No awning for check-in and we got soaked because it was pouring rain. August 22, 2014
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