Rated 4.2 out of 5 by 66
Rated 5.0 out of 5.0 by Happy Godmother EXCELLENT STAY!!!
This hotel had everything we needed. My god daughter goes to JMU and we had to stay for a couple of days. They had a full kitchen in the suites which allowed me to cook for her one last time before we departed. Thanks you Candlewood Suites for allowing me to have that memory. The beds were so comfortable I had to ask the front desk what kind of mattress I was sleeping on because I would like to purchase 1 for my own home. They staffing was very helpful and the Managers were awesome! Please save a spot for me because I will be back to cook for my god daughter at least 2 to 3 times a month.
September 2, 2014
Rated 1.0 out of 5.0 by StanNY Reservation Not Fullfilled
The room I was given was clean and the bedding comfortable. Overall I considered it to be of good value. The problem is my reservation was for a smoking room. This was clearly stated on the confirmation for my two night stay. When I arrived I was informed there were no smoking rooms available. I consider this a foul up on Candlewood Suites. Also the staff person at the check-in desk didn't seem to care nor made any attempt to check on any availability of a smoking room for my second night. This is not good customer service.
August 30, 2014
Rated 5.0 out of 5.0 by JMUmom1 Great hotel
We stayed over night to drop off daughter at JMU. It was a great place to stay, well worth what I paid for the room. We will be staying again.
August 27, 2014
Rated 4.0 out of 5.0 by Dor61 great hotel except...
The suite we stayed in was really nice, clean, comfortable and spacious. Since smoking is allowed in certain rooms in this hotel, however, the smoke smell while using the stairs and while walking through the halls was obvious. The hotel should only allow smoking on the third floor and should not allow smoking in any other area of the hotel. That may turn away many non-smokers regardless of how nice their room is or how it smells.
August 24, 2014
Rated 4.0 out of 5.0 by mvndrt Good experience
Good place to stay. Clean and comfortable. Well maintained property. Good location
August 23, 2014
Rated 3.0 out of 5.0 by GLBinGeorgia Just OK
Not enough towels. No food in "The Cupboard". No awning for check-in and we got soaked because it was pouring rain.
August 22, 2014
Rated 5.0 out of 5.0 by Taking care of business Great experience all around
Friendly staff, good clean room, pet friendly, loved availability of kitchen appliances as well as washer and dryer. I will use in the future.
August 20, 2014
Rated 4.0 out of 5.0 by JMUAlum06 Affordable Suites
This was the only affordable option for a true suite with two separate rooms. Having two rooms is a excellent feature for families with young children.
August 19, 2014