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Rated 4.1 out of 5 by 32 reviewers.
Rated 2.0 out of 5.0 Emotional Situation I checked into the hotel and was about to get into the shower. While sitting on the bed someone from housekeeping entered the room. I indicated that I was in the room and plus the tv was on. I didn't have on clothes and again yelled that someone is in the room. The lady from housekeeping kept walking in avoiding what I had said. She stood there looking at my naked body. I was so upset I cried because I was violated. The front desk manage NEVER called me or returned any of my messages. The front desk person justified that she came into the room to bring a wash cloth. There were wash towels in the room. In addition, they wanted to cover up what happened by giving 2000 points to me and $10 worth of snacks. I DON'T feel that neither one of these things would cover what happened. I asked for my room to be comp or if I came back I wanted a free room. The front desk man indicated that he would let the manage know but like I said before he NEVER called me. I ended up staying away from the hotel and ONLY went back to sleep. Thanks for taking the time out to assist me. June 4, 2014
Rated 4.0 out of 5.0 by Comfortable We have stayed at a Candlewood Suites before but they did not treat it strictly as an extended stay establishment. My stay was fine. The room was clean and the people were nice but I did not like having to turn in my towels at the front desk so they could be washed and returned to me. That seems a little primative to me. May 29, 2014
Rated 2.0 out of 5.0 by Poor service. The carpets are old and dingy. The needed to be replaced. I stayed there about five years ago. Its the same carpets. They asked that you come down to get fresh and clean towels and linens; good luck with that. Anytime you come down they will tell you there is non. May 27, 2014
Rated 2.0 out of 5.0 by Very Thin Walls!! The man at the front desk was very nice and helpful; however, people should be aware of what they do in hotel rooms...especially in this hotel. The walls were very thin and clear conversations (amongst other things) could be heard all night. The furnishings were worn out and torn in several places. The bathroom was clean, but the beds were very uncomfortable. May 27, 2014
Rated 5.0 out of 5.0 by Candlewood-Hattiesburg, MS Great stay! They are situated in an excellent location and the staff was fantastic! I will definitely stay there on my next visit. May 17, 2014
Rated 1.0 out of 5.0 by Party in the parking lot. About 12:30 am around 100 teenagers showed up in the parking lot. The loud music rattled the windows. We were told some had rooms in the hotel. the police had to be called to clear them out, needless to say we didn't get very much sleep. April 16, 2014
Rated 5.0 out of 5.0 by great location, clean room, great staff Passing thru on our way to New Orlean, decided to spend the night in Hattiesburg. This hotel was right off the interstate. Very fiendly staff. Large clean rooms. Only complaint is the mattress needed upgrading as did the pillows. Would stay again! March 28, 2014
Rated 5.0 out of 5.0 by Nice stay, room looked a little worn but clean. Stayed 1 night on vacation. Room looked a little worn but was clean Found out at Candlewood Suites you have to make your own ice in the freezer if you travel with a small cooler because they don't have ice machines, just ice makers in the fridge that don't produce ice very quickly or in quantity. You can't put ice in drinks when you arrive because the ice makers in the fridge are usually turned off. The price was right for the inconvenience though. Will stay again. March 23, 2014
Rated 3.0 out of 5.0 by Lousy staff Hotel was clean, price was reasonable, staff was surly and the house-keeping staff non-existent. When we checked in we were not informed that as an extended stay hotel our room would not be serviced by house-keeping (although I have stayed at other extended stay hotel that do service the rooms daily). We were not told where or how to dispose of our trash. Additionally, there was no breakfast of any kind provided (a list of area restaurants would have been nice - if there was one the staff did not mentioned it). The bill was not put under the door the night before check out, The most I would give this hotel it a fair. I travel to Hattiesburg frequently and will stay elsewhere next time. November 28, 2013
Rated 2.0 out of 5.0 by Nice facilities but unfortunately... Nice facilities but unfortunately seems to be home away from home for a rough class of working men - or maybe men looking for work. My daughter had reservations to stay there for an extended time. She checked in and that night received a call on her room phone from a man (also a guest) who had watched her check in and figured out her room phone number. He obscenely asked if she wanted company in her room for the night. This made her very uncomfortable and she did not feel safe. She called the desk, explained what had happened and asked to be moved to another room. They gave her the key to another room and she moved herself. Not a safe atmosphere. She checked out the next day. When I went there later in the day, men were sitting around outside on the curb of the parking lot in various places, watching the women who came in. One man made an inappropriate remark to me. I cannot recommend this particular Candlewood Suites. Its in a rough part of Hattiesburg. It is sad because the facilities are very nice and are perfect for an extended stay and it is a great value. November 11, 2013
Rated 5.0 out of 5.0 by Qiet Retreat This is a great place to stay. It was quiet and perfectly located for my purposes at USM. It is well lighted so I felt safe. I especially enjoyed the kitchenette and flat screen TV. I plan to stay here on all my trips. Staff is excellent. October 30, 2013
Rated 5.0 out of 5.0 by Very nice accomodations and very friendly ! Have been staying with Candlewood Suites, Hattiesburg, MS a lot lately because of their excellent rooms and very friendly staff. October 3, 2013
Rated 5.0 out of 5.0 by Wonderful experience I was very happy with my stay at Candlewood suites. The Staff was very friendly, and every staff member I came in contact with had a great attitude. Always helpful, I have been in a lot of hotels in the past but the but at this hotel was on par with the hilton's and hyatt hotels. Great job and please keep up your exceptional service!! October 3, 2013
Rated 4.0 out of 5.0 by Comfort and Versatility Pleasing, up to date, large enough room not to feel crowded. Useful desk space with plenty of electrical outlets and free internet access. Large enough and well appointed bathroom. Full size refrigerator and real freezer compartment with icemaker plus cooktop, disposal in sink, dishwasher, microwave, dishes, and utensils enable some real food preparation and facilitate longer stay. In-room coffee maker is not very good, poor tasting Maxwellhouse coffee was supplied. A/C could have been a bit stronger - wall thermostat device did not appear to work but there is a display built in to the wall unit. Bed was comfortable, but the pillows were poor foam. A feather pillow can sometimes be had, but not a really soft down type - so may want to bring your own. HD type TV was small, but adequate. Channel selection was OK, including one HBO channel. Coffee in the little food shop is free and tasted good. Items in the shop are limited and overpriced. There is no complimentary breakfast or dinner, but that is OK because you don't have to pay for it in the room price and you can keep food you like in your room. There is a decent looking workout facility, but there is no swimming pool at any of the Candlewoods. A nice heated indoor pool and whirlpool would really have been a nice addition. There is a laundry room with washer/dryer. Parking was pretty much adequate. No obvious security problems. There was no roof over the entrance area to protect from bad weather while loading and unloading. Overall more satisfactory than many so called full service hotels and good value. September 30, 2013
Rated 5.0 out of 5.0 by Clean, comfortable room Clean and comfortable room with nice amenities. Staff was friendly and helpful. September 23, 2013
Rated 5.0 out of 5.0 by great place The staff especially Mo, was excellent. He was knowledgable of the area and very corteous. The room was great, im on the road all the time and this hotel was a change out the ordinary rooms i stayed in. Great hotel. August 18, 2013
Rated 5.0 out of 5.0 by Fantastic Great experience. The room was spotless and very convenient. August 10, 2013
Rated 3.0 out of 5.0 by Served it's purpose The Candlewood Suite hotel in Hattiesburg, MS served it's purpose. I had a bed and kitchen area. The aesthetics were lacking, as the office furniture was damaged. The bed was comfortable however. July 15, 2013
Rated 5.0 out of 5.0 by Home from home We come to stay with you nearly every year as our son lies nearby. The rooms are clean and comfortable with all the facilities you need. The hotel was quiet at night and after having experienced bad problems with noise at other hotels this was a relief. The staff are always helpful and polite too. Thoroughly recommend Candlewood Suites as I always feel at home. July 15, 2013
Rated 5.0 out of 5.0 by Good Quality Beds, Good Staff This was the first time we had stayed at a Candlewood Suites and overall it was a good experience. I was not aware that housekeeping was only scheduled for once every 7 days (it is stated on their website, however, if you look for it) but they were nice enough to give us daily housekeeping. I also didn't realize that there was no pool and since I had my granddaughter with me, that was a small issue, but not enough to change hotels. Otherwise, a nice stay. June 29, 2013
Rated 4.0 out of 5.0 by Good Stay Spent one night at the Candlewood in Hattiesburg, MS and we were very satisfied. My wife requires a recliner to sleep and they had 1 for her. Dawn on the Front Desk was very professional and easy to work with. We will stay again on our next trip to Florida. April 17, 2013
Rated 5.0 out of 5.0 by Great place to stay! I've stayed here many times in the last 2 years. The hotel is clean, safe, and comfortable, and the staff is friendly and extra helpful. Great extras such as free laundromat on site, pet friendly, and full kitchen in room make it just like home! January 29, 2013
Rated 5.0 out of 5.0 by Great location, staff, and suites! We spent a total of 9 nights (over Christmas and New Year's) at the Candlewood Suites in Hattiesburg (while visiting our son - without an extra bedroom). Due to the length of time, we wanted to have more room with a separate sitting/eating area and, of course, the kitchen. The one-bedroom suite we had was perfect for this! The price was very reasonable AND our son's dog could come to visit (for one fee for the entire time we were there). All of the staff were very pleasant and helpful (especially when the tornadoes seemed to be everywhere but Hattiesburg on Christmas day). The facilites were clean and well-maintained. We highly recommend this facility and will stay there on return trips! January 5, 2013
Rated 5.0 out of 5.0 by Great, clean and comfortable hotel I've had the pleasure of staying at this hotel on several occasions. I've always been pleased with the staff and the rooms are always well kept and arranged great for business travelers. I stay at this location whenever I'm in the area. November 20, 2012
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