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    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    96%
    Recommend This Property

    Overall Experience

    4.7

    based on 224 reviews
    96%
    Recommend This Property

    Ratings Breakdown

    224reviews

    • 5 Stars
      172
    • 4 Stars
      37
    • 3 Stars
      8
    • 2 Stars
      4
    • 1 Stars
      3

    Ok

    By

    May 22, 2015

    club

    Staff was very nice, bent over backwards. Carpet in the room had gum stuck to it, did not feel clean. Also, the "lounge" chair was leather, and the bottom part would not stay put.

    Ice machine took about 1/2 hour to make 6 cubes..ugh! However, the front desk did give me a cupful and they were terrific.

    Entrance to the hotel smelled like disinfectant and cigarette smoke, not the hotel's fault, but I was glad the room did not smell that way.

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    Excellent Facilities

    By

    May 19, 2015

    platinumelite

    Loved everything about this hotel, clean, comfortable, and the staff is fantastic

    Posted byHotelStaff
    May 20, 2015
    Thank You for choosing Candlewood Suites Hazleton to accommodate you! We are very happy to hear that you enjoyed your stay with us! We love hearing such great feedback. We strive to offer the best customer service and a great stay. We hope to see you again soon!
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    Excellent staff

    By

    May 19, 2015

    club

    Very nice people. We have stayed there previously and the staff welcomed us back.Since we wore there for a funeral ,the family used an additional four or five rooms.
    The view of the Butler valley is spectacular!

    Posted byHotelStaff
    May 20, 2015
    Thank You for choosing Candlewood Suites Hazleton to accommodate you! We are very happy to hear that you enjoyed your stay with us. We want all of our guests to feel at home when staying with us. We are very sorry for your loss. We hope to see you again soon!
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    Competent Staff

    By

    May 19, 2015

    club

    Upon my arrival at your hotel the staff member behind the front desk was extremely accommodating .My dog was with me and I was hoping for a 4th floor accommodation in order not to have to use the elevator. Your front desk staff member tried very hard to find an available room on the 4th floor without success but explained to me where our reserved room was and would only be up one floor on the elevator. He was great!

    Posted byHotelStaff
    May 20, 2015
    Thank You for choosing Candlewood Suites Hazleton to accommodate you. We are so happy to hear that you enjoyed your stay with us. We love hearing such great feedback. Our customers are our number 1 priority and we strive to offer the best customer service and a great stay! We hope to see you again soon!
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