We were pleased with our 4 night stay! It was just far enough away from the parks to avoid heavy traffic, but close enough to all of the different activities we wished to enjoy. The hotel does sell[More]
passes for Disney transportation. My husband and I prefer to use our own vehicle for ease of access; we also used an electric scooter during the Disney days for me, so it was just easier altogether.
Front desk staff (with exception of the person who I checked out with upon departure) were wonderful, helpful and understanding of any needs we had. A few of the staffers greeted us each morning/evening and asked if we had had a good day.
Breakfast was varied each day (hot items) and perfect for what we needed. The breakfast staff were sweet and kind!
Room was clean and quiet, overlooking the back of the property. The king bed was very comfortable and easy to sack out in, after a long day on your feet.
Pool was clean and quiet, as was the hot tub. The hotel was practically empty so we had much of the amenities to ourselves - the best way to vacation, sometimes! :)
We will stay here again in a heartbeat! [Less]
Had an excellent experience at this hotel last weekend. The front desk staff, especially Josh, went above and beyond the call of duty to accommodate our special needs. We were staying with our[More]
newborn baby and everyone took fantastic care of us. Bed was very comfortable and the room was nice and clean. Nice pool too. [Less]
This property is very nice but they need to start paying attention to the maintenance of the rooms and bathrooms in general. The carpet is sad, there were a lot of gashes and marks on the walls and[More]
doors and the bathroom was not very sanitary compared to another Candlewood Suites located in Lake Forest. There are many nice elements of this property, such as the free laundry with great washers and dryers (commercial) , free parking, nice staff members, more than typical selection of Cupboard items to purchase (food items) and free internet that behaved relatively well. They do not give a final bill upon checkout however if you book the room on a third party website and even though they run your card for 'incidentals' and it creates a 'hold' on money on that card, they do not give you a final bill which shows an 'all clear.' ALSO, be aware that the Candlewood Suites corporation WILL NOT AWARD ANY POINTS FOR YOUR STAY IF YOU BOOK WITH A THIRD PARTY ENTITY. I find this to be the height of snobbish because no other hotel has this policy. [Less]