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Parking in downtown Chicago can be quite expensive, take advantage of the Triple Play Package. Package includes room plus one overnight parking, breakfast and IHG Rewards Club points. This special offer is only available when making reservations in advance online or by contacting the front desk. No changes to existing reservations allowed. Minimum age of 21 to check in.
The hotel has 521 spacious guestrooms and suites featuring free Wi-Fi and LCD TVs with premium cable. We offer room service, concierge services, and the best parking value in Chicago. Guests can work out in the complimentary fitness center, enjoy a swim in the indoor pool, relax in the sauna, savor “elevated” comfort food at Merchants Cafe and unwind with cocktails in the chic Cityscape Bar.
My husband and I badly needed a date night and after having dinner we wanted to stay close to home. We almost stayed at the hotel down the street but I then remembered that this one had just[More]
When we walked into the hotel, initially there wasn't anyone there to greet/check us in and we waited a little bit. I immediately thought that this was a bad start to our stay. So I walked around and was able to find Kathy, who worked in the kitchen. She was so sweet and apologetic for not being able to help us check in. Minutes later, Anesha, the front desk clerk, arrived apologizing because she was showing the rooms to other guests. She was very sincere and I soon felt better about staying.
We booked our stay for one night but after entering our room we knew that we wanted to stay for two! Our room was immaculate. It was absolutely beautiful. We knew that we had found our home away from home with this hotel. By my husband being the owner of a power wash and detailing business, we're able to recognize when standards have been set high across the board. We slept so well that we kept missing breakfast. But after enjoying the very clean hot tub, we were able to have dinner. Kathy did a great job with the food. I was even offered a glass of wine.
If I'm being honest, this hotel reminded me of our stay at one of the best Chicago high end hotel, minus the room service. It was nothing short of excellent. I hope that the service, staff, and cleanliness stays consistent because we will definitely be back. [Less]