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    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    95%
    Recommend This Property

    Overall Experience

    4.5

    based on 165 reviews
    95%
    Recommend This Property

    Ratings Breakdown

    165reviews

    • 5 Stars
      114
    • 4 Stars
      34
    • 3 Stars
      12
    • 2 Stars
      3
    • 1 Stars
      2

    Another Great Stay

    By

    January 29, 2016

    This hotel is the least expensive in the area and is ALWAYS clean, quiet and the front desk staff is AWESOME

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    It was fine...

    By

    January 28, 2016

    platinumelite

    The staff at this location were great, even when we were all snowed in. I appreciated the personal touch of people like Princess who work there that took the time to learn my name and made a point of saying hi to me.

    The suite was fairly comfortable - there was a thermostat in my room that didn't work, but could control the heat directly from the wall unit so that wasn't a huge issue. I did find the wall unit and the small vent unit to be quite loud overnight however and it interrupted my sleep more than once. I appreciated that there were couches and an armchair in the room as well, made for a more relaxing in-room experience while we were trapped inside because of the blizzard.

    There really is nothing near the hotel, and the room service is off site so expect to get take out or get your food from a restaurant take away as there is also no on site restaurant, only a cupboard where you can purchase snack foods at an inflated price. I appreciated that there was free coffee in there, but it tasted like bitter water most of the time so I avoided it after the first few attempts.

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    Comfortable stay

    By

    January 25, 2016

    I stayed here the night before an early flight out of Dulles. It was very convenient to get to the airport (less than 10 minutes with gas stations en route for rental car fill-up). Room was clean and in good condition. Staff was friendly.

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    Comfortable stay and great service.

    By

    January 25, 2016

    club

    Dan and his staff were ready for me when I checked in. He was very knowledgeable and provided great customer service. Dan answered all of my questions and then some. Check in was a breeze and did not take long at all. Before I knew it I was comfortable laying in a cozy bed and watching a movie. The room was clean and tidy. Checkout time was a breeze as a well. I thoroughly enjoyed my stay at this location. Can't wait To do it again.

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    Working

    By

    January 22, 2016

    This hotel is the place to stay if working in this area. The staff, (Dan, Princess, & Melody ) are outstanding. They will work with you any way they can.

    Rooms are clean and quiet. If you need a good night or nights rest, this is the place to stay.

    We stay every time we work in this area.

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    The best of the best! We'll definitely be back! :-)

    By

    January 22, 2016

    club

    Our hat goes off to Sonia, Suzette, Dan, Martha, and the rest of the crew! We stayed with Candlewood Suites more than a month and we felt like family. From the first moment, and until the end of our stay we were well taken care of and if we ever needed anything we were always taken care of quickly and professionally. We were treated the best! This truly is a Five Star hotel! We love you all!

    Kevin S and David R

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    Friendly staff!

    By

    January 14, 2016

    platinumelite

    The staff at Reception were genuinely warm and friendly, and took an interest in their guests.

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    Great Customer Service

    By

    January 11, 2016

    I stayed here in Nov 2015. As I was entering through the doors during after hours, the customer service rep acknowledged me by name and issued my keys right away. It took me less than 2 minutes to receive my keys and locate my room and I was able to rest with no issues. It was old school customer service. In our current times, people seem as though they do not care about there positions and show how much they do not appreciate their jobs. The manager on duty made sure that I received and was happy with all the amenities this place offered. I greatly appreciated how they allowed me to do a late check out because of the time frame of my business meeting. I am looking forward for another stay this week.

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    Great stay

    By

    January 08, 2016

    platinumelite

    Very good hotel. Nice staff. Nice rooms. Would stay again

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    Muy buen hotel

    By

    January 08, 2016

    La comodidad y el servicio que me brindaron es muy bien atendida. Tienes tu confort en tu habitacion tienes el acceso al internet. Recomiendo mucho a que puedas visitar la estadia en este hotel., muchas gracias.

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    From the manager to the room staff, everybody was friendly and helpful.

    By

    December 28, 2015

    Pleasant stay - wonderful people - great value. I recommend checking them out if your are looking for trouble free comfort at a great value.

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    great staff

    By

    December 23, 2015

    club

    the staff were so friendly and efficient . Room was not clean as expected.

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