Rated 4.7 out of 5 by 20
Rated 5.0 out of 5.0 by DoctorHoneywho Great value and excellent location
My husband and I, who were married on October 12 of this year, came here for a long weekend getaway. I arrived on Tuesday night and he got there Wednesday morning. Katie was there to check me in and she was so kind and helpful. Anytime we needed anything, she was very helpful, friendly, and always smiling. The room was lovely. Everything was very clean. The bed was very comfortable. The bathroom was big with a great tub. We really liked that we had a stocked (appliances, dishes, cookware) kitchen and the fact that we were able to save money by cooking in our room instead of eating out all the time. After we were there, we learned that this is a place that is often used for long term stays. The only thing that would have been better would have been to have an oven instead of a dishwasher. I think that would be a definite perk, especially since many people are there for extended stays. We were just there for 5 nights and we would have used an oven if there had been one, but we didn't need to use a dishwasher. This was a nice location - out of the way - but close to everything. Check-out was at noon, but my husband's plane wasn't leaving until 9pm. We asked Katie at the front desk about a later check out time, and she was very accommodating. The front desk also has free videos, DVD's, and books to borrow for entertainment. We had a great belated honeymoon and we do plan on coming back to DC sometime and this is definitely a place that we would stay in again.
December 5, 2013
Rated 1.0 out of 5.0 by VeryUnhappyCustomer Gross
We were looking for a fun night away from the kids for our anniversary. When I went to the bathroom, I noticed something strange. On the bathtub ledge hung the bathmat, normal. On the bathmat was a wad of toilet paper. What could it be? We carefully opened it up and found a used dirty wrapped sanitary napkin. How disgusting!!!! What would that be doing in our clean room? It was late and from what we were told, the desk would be closed. They are open 7 am to 11 pm. As we looked further to inspect the room, we discovered a half-eaten tub of ice cream.
So many questions come to mind. Was our room actually clean? You hear stories of hotels only surface cleaned. How could this have happened?
I am horrified. I am just so disappointed, disgusted, angry, upset, weary, saddened, grossed out and mad.
November 15, 2013
Rated 5.0 out of 5.0 by Barb9978 Excellent airport location
We enjoyed our stay, the hotel is very convenient to the airport as well as some of the sights we wanted to see. We had a ground floor unit, very quiet except for an occasional jet. Staff is very helpful and thorough. Gym and free laundry room which is very unusual and quite the bonus!
I would stay here again.
October 20, 2013
Rated 5.0 out of 5.0 by John36 good pillows! great staff
your staff was very accommodating giving our family 4 rooms
together. That made our getting together easier and convenient.
When we are visiting again we will stay with you. We have already recommended you to our friends.
October 16, 2013
Rated 2.0 out of 5.0 by Dex333 Old and dated
This place was old and dated I won't be staying here again. Staybridge Suites across the street is a much better option.
September 29, 2013
Rated 5.0 out of 5.0 by travelererer comfy pillows, friendly staff
The room was clean and pleasant. The linens were really nice and the pillows were outstanding (which is rare). All staff that I encountered were friendly and smiled. The alarm clock was horrible; I couldn't figure out how to work it. Fortunately they provide wake up calls. Great place. Will definitely stay there next time I'm in the area.
September 26, 2013
Rated 5.0 out of 5.0 by NickName101 Another Great Visit
Katie and Princess make me feel like I'm visiting friends when I stay at Candlewood Suites Herndon.
August 25, 2013
Rated 5.0 out of 5.0 by PhilipW Great place to stay in the area!
Whenever I have to work in the Washington DC area I usually stay at the Holliday Inn Dulles Expo. Not any more.
This property is clean, well located, and the staff are great. I was welcomed warmly when I checked in and each time I had a question I was taken care of.
I ended up having to extend my stay at the last minute and they accommodated my request with no problem.
July 26, 2013