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Rated 4.7 out of 5 by 32 reviewers.
Rated 5.0 out of 5.0 by Wonderful week in MD I really enjoyed my 3 evenings at candlewood. The room was great sized and very comfortable with the kitchenette. the elevators were swift, which is always appreciated. I had no issues and the staff was very, very friendly. February 24, 2014
Rated 3.0 out of 5.0 by no perks for platinum members At least offer a free breakfast or more than just a soda for IHG platinum members! January 30, 2014
Rated 5.0 out of 5.0 by SITE SEEING Good Bed friendly staff good location for my needs reasonable price December 30, 2013
Rated 4.0 out of 5.0 by Comfy and great service Would definitely recommend to friends and family Nice stay December 11, 2013
Rated 5.0 out of 5.0 by Great value and excellent location My husband and I, who were married on October 12 of this year, came here for a long weekend getaway. I arrived on Tuesday night and he got there Wednesday morning. Katie was there to check me in and she was so kind and helpful. Anytime we needed anything, she was very helpful, friendly, and always smiling. The room was lovely. Everything was very clean. The bed was very comfortable. The bathroom was big with a great tub. We really liked that we had a stocked (appliances, dishes, cookware) kitchen and the fact that we were able to save money by cooking in our room instead of eating out all the time. After we were there, we learned that this is a place that is often used for long term stays. The only thing that would have been better would have been to have an oven instead of a dishwasher. I think that would be a definite perk, especially since many people are there for extended stays. We were just there for 5 nights and we would have used an oven if there had been one, but we didn't need to use a dishwasher. This was a nice location - out of the way - but close to everything. Check-out was at noon, but my husband's plane wasn't leaving until 9pm. We asked Katie at the front desk about a later check out time, and she was very accommodating. The front desk also has free videos, DVD's, and books to borrow for entertainment. We had a great belated honeymoon and we do plan on coming back to DC sometime and this is definitely a place that we would stay in again. December 5, 2013
Rated 1.0 out of 5.0 by Gross We were looking for a fun night away from the kids for our anniversary. When I went to the bathroom, I noticed something strange. On the bathtub ledge hung the bathmat, normal. On the bathmat was a wad of toilet paper. What could it be? We carefully opened it up and found a used dirty wrapped sanitary napkin. How disgusting!!!! What would that be doing in our clean room? It was late and from what we were told, the desk would be closed. They are open 7 am to 11 pm. As we looked further to inspect the room, we discovered a half-eaten tub of ice cream. So many questions come to mind. Was our room actually clean? You hear stories of hotels only surface cleaned. How could this have happened? I am horrified. I am just so disappointed, disgusted, angry, upset, weary, saddened, grossed out and mad. November 15, 2013
Rated 5.0 out of 5.0 by Excellent airport location We enjoyed our stay, the hotel is very convenient to the airport as well as some of the sights we wanted to see. We had a ground floor unit, very quiet except for an occasional jet. Staff is very helpful and thorough. Gym and free laundry room which is very unusual and quite the bonus! I would stay here again. October 20, 2013
Rated 5.0 out of 5.0 by good pillows! great staff your staff was very accommodating giving our family 4 rooms together. That made our getting together easier and convenient. When we are visiting again we will stay with you. We have already recommended you to our friends. October 16, 2013
Rated 2.0 out of 5.0 by Old and dated This place was old and dated I won't be staying here again. Staybridge Suites across the street is a much better option. September 29, 2013
Rated 5.0 out of 5.0 by comfy pillows, friendly staff The room was clean and pleasant. The linens were really nice and the pillows were outstanding (which is rare). All staff that I encountered were friendly and smiled. The alarm clock was horrible; I couldn't figure out how to work it. Fortunately they provide wake up calls. Great place. Will definitely stay there next time I'm in the area. September 26, 2013
Rated 5.0 out of 5.0 by Another Great Visit Katie and Princess make me feel like I'm visiting friends when I stay at Candlewood Suites Herndon. August 25, 2013
Rated 5.0 out of 5.0 by Great place to stay in the area! Whenever I have to work in the Washington DC area I usually stay at the Holliday Inn Dulles Expo. Not any more. This property is clean, well located, and the staff are great. I was welcomed warmly when I checked in and each time I had a question I was taken care of. I ended up having to extend my stay at the last minute and they accommodated my request with no problem. July 26, 2013
Rated 5.0 out of 5.0 by Excellent Staff and Service I stayed here while transitioning off a work project. I had my 16 month old with me and we stayed January-May. I was not sure how it would work out but I can't imagine being anywhere else during this time. I felt safe at night coming in after dark with the baby. We were always greeted by either Katie, Princess or Dan. These folks are who make this hotel function on the level it does. Keep up the great the work. I will always make this my top choice when in Northern Va/DC. June 18, 2013
Rated 5.0 out of 5.0 by late nite snack I have only stayed at two Candlewoods but will make every effort to stay with your establishments whenever I travel. I will also reccommend Candlewood to all my friends when I hear of their travel plans. I'm not sure that it was intended (not there the second nite),but there was a bag of MW popcorn sitting right in the MW when we arrived rather late at nite. It was a great quick treat! Thanks! It was kind of hard to find the enterance to the Dulles even after having done it once before. June 13, 2013
Rated 5.0 out of 5.0 by great trip I had a good trip to Herndon and staying at this Candlewood was a pleasure. The staff are very attentive and kind. June 4, 2013
Rated 5.0 out of 5.0 by Outstanding Experience Excellent experience. Comfortable, quiet very friendly & helpful staff. five star all the way! April 11, 2013
Rated 5.0 out of 5.0 by Best Candlewood! Have stayed here already three times this year. Amazing staff and manager!! The entire property is clean, maintained, and the staff is absolutely wonderful and attentive. Will stay here every time I am in the DC area! Highest marks possible in every area!! April 1, 2013
Rated 5.0 out of 5.0 by Great clean Motel with great Staff Peter and his Staff have a great thing here. The rooms are spotless and the staff are very helpful March 8, 2013
Rated 5.0 out of 5.0 by HIghly recommend I have been staying in this hotel for several nights almost every week since the summer of 2012 and love it. The front desk staff are very welcoming and go out of their way to meet every need. The cleaning staff is to be commended on a job well done as the rooms are consistently clean, especially the kitchen and bath areas. The cupboard is well stocked, although I would like to see more healthy choices in the frozen meals. Thank you Herndon staff for making my home away from home so comfortable and inviting! February 27, 2013
Rated 5.0 out of 5.0 by Superb Service and Friendly Family Atmosphere Candlewood Suites, Dulles Airport, receives my highest compliments for easing my transition back to the Northern Virginia area. While the rooms were comfortable (but needed new carpet) and the services were convenient (everything we needed), the most memorable aspect of the stay was the staff -- they were amazing! Everyone cared! Friendly, Courteous, Responsive! Thanks Candlewood! February 25, 2013
Rated 5.0 out of 5.0 by Awesome value and service Anyone looking for a place for long term due to relocation should highly consider Candlewood Herndon. You will be hard pressed to beat thier montly rate. The bed and bedding are just like you would have at home. You can actually sleep very well. There is a dishwasher in the room which helps (other local extended stays do not). There is a full fridge with icemaker. The cookware is not cheap either. They will restock your paper towels and dishwashing soap. The laundry facilities are FREE of charge. You provide your own soap or buy it from the cupboard. The cupboard is very convienient when you work late and just want a drink or snack. There is a pretty good workout room onsite and passes are available to the Golds gym up the street for a few dollars. Overall the place is kept very clean and quiet. The staff are very friendly too. February 23, 2013
Rated 5.0 out of 5.0 by Clean, comfortable room and great service I recently enjoyed a two month stay at this Candlewood Suites in Herndon. They have a wonderful front desk staff who always greet you with a smile and are happy to assist with whatever you need. The room was very quiet and I never heard my neighbors. The bed was comfortable and the housekeeping staff kept the room spotless. I loved having a dishwasher in my room and believe it contributes to the overall cleanliness of the hotel. The cupboard is convenient and the selections are pretty good although some of the items (like ice cream) are a little pricey. I would prefer they had a lounge area with free breakfast although I'm sure that would raise the price of the room. Overall, I had a wonderful stay at this hotel and highly recommend it. February 5, 2013
Rated 5.0 out of 5.0 Excellent value My employer appreciated the cost savings and I enjoyed staying at a very nice place. Excellent TV channel choices. Considered one of the best places near Dulles for people staying 1+ months. November 1, 2012
Rated 5.0 out of 5.0 by Excellent home away from home! Everything about our stay at Candlewood Suites in Herndon, VA was outstanding. The room was spacious and comfortable. The amenities were great, and the Candlewood Cupboard was very handy. We were treated very well by the staff who provided us with directions and instructions to the Metro system, as well as anything we wanted or needed. We will definitely look for Candlewood Suites the next time we travel, and we will return to this location the next time we visit the DC area. October 30, 2012
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