Rated 4.7 out of 5 by 73
Rated 5.0 out of 5.0 by richmondtraveler Clean, comfortable and convenient
Stayed for a night for easy access to Dulles airport - less expensive than parking at the airport! and timely shuttle service made our morning much more relaxed. Only a few minutes to the airport. Liked this so much we stayed another night at the end of our trip. For anyone staying in this area for an early AM flight, be sure to check when shuttle service starts. We chose Staybridge because their shuttle started earlier. Also nice coffee and breakfast provided. I would definitely recommend.
December 18, 2013
Rated 5.0 out of 5.0 by jonnymaria Comfortable, friendly
I am very happy with my stay in Herndon. The suite could not have been more comfortable or clean. The check in staff was wonderful. If I could change anything it would only be that the courtesy shuttle took a rather long time to collect me from the airport. Otherwise all was perfect.
December 12, 2013
Rated 5.0 out of 5.0 by pjtheory24 Great place to stay!
I love the Staybridge Suites. I have now stayed there 3 times and every time has gotten better than the last. There breakfast and evening social programs are awesome, and the staff is extremely helpful. The rooms are great, and as soon as you walk in you feel like you're at your second home. And to top it all off, the rates are nice and cheap. I really enjoy this hotel and am glad I get to use it for business travel so often.
December 10, 2013
Rated 5.0 out of 5.0 by Martha03 My family loves this place!!!!
This is a very nice and quiet place to stay...you get in your room everything you need and the staff is very helpful. We felt comfortable and enjoy hot breakfast everyday. We will back soon!!!! :)
December 8, 2013
Rated 5.0 out of 5.0 by DCtourist Comfortable suite, will return.
The staff was friendly and gave us a welcome package because we are Platinum members. We really liked the one bedroom suite. The bed was super comfortable, the living area was spacious, and the kitchen was fully equipped. We only stayed for one night but would definitely consider this hotel for a longer stay. Free internet and breakfast were appreciated. My only criticism is that the bathroom was a bit tight.
December 5, 2013
Rated 5.0 out of 5.0 by Montagu Exceeded my expectations.
My first time at this hotel exceeded my expectations! After a long 8 hour flight and arriving at Dulles airport at 11pm I was exhausted. Upon my arival at Staybridge Suites I was greeted by a very friendly and helpful desk clerk named "Michael". My room was gorgeous! It was very clean, spacious and had everything I needed and more. It was so quiet and I was so comfortable in my room, I overslept and missed breakfast!! That was the only down side of my stay. I highly recommend Staybridge Suites!!
November 21, 2013
Rated 5.0 out of 5.0 by tonymac Very Comfortable & Friendly Place
I enjoyed 3 nights here recently and was very pleased.
Easy to get to from LAX and nice safe secure parking and wifi in the rooms.
24 hour laundry was a plus ..It gave me a chance to clean a weeks worth of clothing prior to moving on to my next location . Also snacks and drinks available in the lobby 24 hours. Coffee is free to guests.
Great Place will stay there again ..
November 21, 2013
Rated 2.0 out of 5.0 by NitaBee FRONT DESK STAFF ON DUTY...
DON'T GET ME WRONG I LOVE THIS HOTEL. I THINK THE STAFF IS EXCELLENT. HOWEVER WITH THE STAFF MEMBER ON DUTY DURING MY ISSUE, HE MUST REMEMBER..I'M A GUEST. JUST BECAUSE I FREQUENT THE HOTEL, VERY FRIENDLY WITH LAUGHTER, JOKING AND PLAYING WITH THE STAFF. I'M STILL A GUEST AT THIS HOTEL. SO WHEN I HAVE AN ISSUE ABOUT NOISE, OR STAFF WALKING INTO MY ROOM WITH DND ON THE DOOR AND FOR THE 3RD TIME DO NOT TELL ME TO BRUSH IT OFF OR SEE THIS STAFF MEMBER LAUGH IT OFF. THIS IS A SERIOUS ISSUE THAT HE SHOULD ADDRESS IMMEDIATELY. WHEN I SAY A GUEST IN ADJOINING ROOMS ARE VERY LOUD DON'-T SAY "PPL WILL BE PPL". IT IS THE STAFF MEMBERS JOB TO ADDRESS IT. I ASKED THE STAFF MEMBER 4 TIMES TO CALL MANAGEMENT AND HE REFUSED AND KEPT TELLING ME TO GET SOME AIR AND TO LOWER MY VOICE WHEN I EXPRESSED HOW UPSET I WAS. I WAS SO SHOCKED BY THE BEHAVIOR OF THE STAFF MEMBER ON DUTY.
November 19, 2013
Rated 5.0 out of 5.0 by NitaBee There's no place like home...
THE BEST KEPT SECRET IN HERNDON VA BY FAR. THIS HOTEL EXCEEDS ANY EXPECTATIONS I'VE KNOWN. THE DEDICATION OF IT'S STAFF AND UPPER MANAGEMENT IS BEYOND AWESOME. THEIR FRIENDLY, HELPFUL WILLING TO GO BEYOND THE DISTANCE FOR EACH AND EVERYONE OF THEIR GUESTS. I LOVE COMING BACK NOT TO A HOTEL BUT MY SECOND HOME. THX JAJUAN,MYRON,EVAN,CASA,APRIL, THE KITCHEN & HOUSEKEEPING STAFF FOR ALWAYS TAKING GREAT CARE OF ME. YOUR THE BEST.
November 12, 2013
Rated 5.0 out of 5.0 by Cameron77 what a great stay
We really enjoyed our stay here. It was a really nice suite with a kitchen, microwave, fridge and a dishwasher. The size of the rooms were good, room service did a nice job, nothing to complain about it. Using the business center was easy and free, it seems everything here is free. Laudry, Internet, car parking, shuttle service, breakfast, it was really nice! Bigger stores are just around the corner. We really thank you making our stay here pretty perfect.
November 4, 2013
Rated 4.0 out of 5.0 by Works2much Great for real work trips - comfort and space
Suites have actual kitchenette with microwave, full size fridge/freezer and stove top (wish there was a small oven), with dishes, pots, etc. So you can actually cook a small meal on the go if need be. Comfortable and quality furnishings. Only complaint in my room was desk facing the wall versus the open space/TV. I had to turn the desk to work and watch the World Series at the same time.
November 1, 2013
Rated 5.0 out of 5.0 by Ruby255 Great Service.
We had an amazing stay. Everything was clean, fresh, and ready to go. The breakfast was fresh and delicious and the staff was extremely helpful. We will definitely stay here again if we stop by the area. No complaints.
November 1, 2013
Rated 4.0 out of 5.0 by RalMDal Not Disappointed
Having looked at Suite Hotels in the area booked this Hotel based primarily on reviews seen on various travel sights. I was not disappointed with what I found. The Hotel is located in a quiet area,has reasonable access to Restaurants (about a comfortable 15 minute walk away) and the suites were large. Breakfast was adequate with a reasonable choice of items. I found the bed comfortable and not too hard (but obviously this is subjective), the kitchen had all I required. Apart from a small problem with the final bill (hopefully sorted) no problems at all encountered. A very pleasant stay.
October 21, 2013
Rated 3.0 out of 5.0 by Tina13 Nice place but my visit was ruined by location of suite
Because I am disabled, I made several calls directly to the hotel prior to my arrival to make certain that I received a suite that accommodated my handicap. I specifically asked for a suite located on the ground floor level and a location that would not require me to have to get into my car to travel to the lobby to enjoy breakfast and other hotel amenities. Much to my disappointment, when we arrived, I was told that there were no more ground level suites available and that one had not been reserved for me. My 2nd disappointment was that we were given a suite all the way in the back of the property where not only were there very few parking spaces, but no handicap parking spaces available. The 3rd and biggest disappointment were all the steps I had to struggle to climb and descend in order to enter and leave my suite which left me very sore and in a lot of pain after my visit.
October 18, 2013
Rated 4.0 out of 5.0 by Texaslucy Shutdown week in Washington DC
We enjoyed our stay at this property. The only comment we have is that we were not aware of the "Light Housekeeping" missed us on Friday, so the room was not made ready for the weekend.We did see Housekeeping staff on site, but they did not come to our room. After reading the guest services book, I read that the room would not be cleaned until Monday when we checked out. I do not remember being told this at check in. Maybe this needs to be addressed better. "Light Housekeeping" means only trash taken out, new towels and supplies, and beds made, not new sheets.
October 18, 2013
Rated 5.0 out of 5.0 by MDbizlady Great service
Everything about my stay and experience with the staff at Staybridge has been excellent, but the other day my experience was over the top. I dropped one of my favorite earrings, and it went down the sink. I thought for sure it was gone for good. I went to the front desk and asked if they could retrieve it for me. I left for the office and came back that night to find my earring waiting for me, all cleaned up, on the bathroom counter right next to its mate!
Thank you for going the extra mile!!!
October 14, 2013
Rated 5.0 out of 5.0 by snogo7 great service
enjoyed our stay. Excellent breakfast and the menu varied every morning. Had a problem with the AC and it was fixed very promptly.
October 11, 2013
Rated 5.0 out of 5.0 by NitaBee Beyond Awesome..
I love this hotel a lot The staff Jajuan, Myron and Evan are excellent. I love the housekeeping manager and the van driver as well. This hotel makes you feel like your part of a family not a guest. It's an incredible feeling to be in a place where individuals give you quality beyond anything one could ever imagine. I'm high maintenance and they know how to make a girl feel spoiled and loved... THANKS EVERYONE
October 8, 2013
Rated 5.0 out of 5.0 by wbjii Excellent hotel
We had a very comfortable room with every amenity one could imagine. We arrived at 8 am after an 18 hour flight and got early check in! All staff members were professional and cordial. The Wed. pm beer/wine/dinner was amazing. Finally, getting shuttled back and forth to a restaurant was a real plus. We'd definitiely stay here again.
October 7, 2013
Rated 5.0 out of 5.0 by juni Awesome customer service, room and amenities!
The staff and service provided at this great facility were top notch. The atmosphere in the main building was very friendly, comfortable and professional. We usually do not stay in suite type hotels, but this was a rare treat...it was fun to have multiple rooms to use; very homey.
September 11, 2013
Rated 5.0 out of 5.0 by andypem all staff were so friendly and accommodating
This hotel staff were exemplory,.polite, helpful, smiling and such a refreshing change.The room was huge,,spotless shower and very comfortable bed.Also worth a positive note was that breakfast was wide ranging and well presented and the shuttle was available to take you various places,I would be more than happy to recommend this hotel to anyone..
September 4, 2013
Rated 3.0 out of 5.0 by InlovewithUmbria This property seems to be slipping
I've stayed at this property several times over the past several months as our family is transitioning back to the Northern Virginia area after several years in Europe. The service seems to be slipping with every stay. Our chief complaints are regarding housekeeping and maintenance . . . not refreshing the room, not getting our full service cleaning AT ALL and having to ask for it two weeks later, not having maintenance requests fulfilled. The icing on the cake with our recent stay was some really really unruly guests up at all hours, letting children run amok on the property, yelling, hanging outside their room, leaving trash all over the place. I feel like there are no quality controls on the property. I usually mention our issues and they seem to get resolved. Eventually. This property is not super convenient to us and we will iikely consider another property in the future.
September 4, 2013
Rated 5.0 out of 5.0 by MiMi48 Everything was FANTASTIC!!!
I am a FAN of Staybridge Suites!!! I have stayed at a few of them over the past 7 years or so and have always been very pleased. My most recent stay was indeed very enjoyable. Loved the updated decor, beds, exercise room and the breakfast every morning. I am a real stickler for cleanliness and the suite was IMMACULATE and had the most inviting fragrance. Free BREAKFAST (check) Free INTERNET/Wi-Fi (check-plus). My interactions with the hotel staff was always pleasurable. KEEP UP THE GREAT WORK!!!
August 31, 2013
Rated 5.0 out of 5.0 by Litw First time trip to DC
We stayed here for four nights in Aug and everything about it was fantastic. We do a lot of traveling and stay at a lot of hotels. This was our first trip to the DC area and in looking for a room I was looking for a suite, free breakfast, location, and cost. Apon our arrival we were first impressed with the frount desk, then when we got to the room it was everything and more than we were expecting including being very clean, and last was a very good breakfast each morning. The area was nice clean uncongested and has everything you need close by if you have a car which we did. The National Mall was about 30 min away which was a nice easy drive Sat and Sun morning. If we go back we'll definately stay here again and would recommend it to all. If I had to come up with any negatives I can only think of one which is the parking, we always found one, just not always close to the room if you get there late.
August 25, 2013
Rated 5.0 out of 5.0 by PW262 Very high standard
We stayed one night after a transatlantic flight. Check in was fast and friendly. We had a very nice 2 bed unit at the rear of the property which overlooked a playing area. Room was of very high standard, clean and everything seemed in good condition. Overall highly recommended. Would definitely stay here again.
August 22, 2013
Rated 4.0 out of 5.0 by Sxytrngl Spacious room and comfortable bed
This is my second time staying here and I must say I love the rooms, its very spacious and clean. The bed is extremely comfortable. The price was reasonable. Breakfast wasn't the best but everything else was on pint. I will definitely stay here again.
August 21, 2013
Rated 5.0 out of 5.0 by saltairgal Excellent Choice
We enjoyed our stay at Staybridge Suites. The staff was friendly & helpful. The rooms were awesome. The food was good at breakfast & there was plenty of room to sit with our big family. We were pleasantly surprised at the light fare served in the evening. What a great touch. Our kids enjoyed the pool. The only negative thing was that we stayed on first floor & could hear a kid running in the room overhead.
August 18, 2013
Rated 5.0 out of 5.0 by TheSmilingJoes Enjoyable stay & great value
This was a very nice place to stay. It was like staying in your own condo/apartment complex. The bed was comfortable and the accommodations were nice. The complimentary breakfast was good. It was nice to have free WiFi and a free laundry facility. We would stay here again!
August 13, 2013
Rated 5.0 out of 5.0 by AirAir Excellent value for money
We have used many hotels over the years & this one is certainly one we shall use again when we are in the area. We found the staff were very very friendly, the facilities were excellent & it felt like you were at home, which certainly makes a difference.
Our only slight issues were regarding the poor sound proofing of the front door of the suite, which did not block all the sounds from the telephone that seemed to incessantly ring all night. Also the swimming pool could do with being skimmed of bugs regularly, as there seemed to be quite a few resting on the surface. To be honest though these are relatively minor & the general facility was of an excellent standard & one we shall use again when we return this way.
Thanks for everything!
August 11, 2013
Rated 5.0 out of 5.0 by JPANDD WE LIKED VERY MUCH OUR STAY
EVEN THE STAY WAS SHORT, WE LIKED THE HOTEL, I DO RECOMEND THIS FACILITY
August 8, 2013