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    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    95%
    Recommend This Property

    Overall Experience

    4.6

    based on 161 reviews
    95%
    Recommend This Property

    Ratings Breakdown

    161reviews

    • 5 Stars
      118
    • 4 Stars
      30
    • 3 Stars
      6
    • 2 Stars
      5
    • 1 Stars
      2

    clean rooms

    By

    May 27, 2015

    rooms were very clean, survey is too long to fill out

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    Paper Mache Hotel

    By

    May 25, 2015

    We booked out stay here for our 15 year anniversary trip. OH GOD! No one told us there was construction going on right outside, or that they would start working at 6:00 a.m. every day. Additionally, no one warned us that the hotel was made of paper mache. We heard someone across the hall sneeze with both doors closed. I could hear music from someone's phone while they were on the elevator and I was in my room, three doors down, with the door closed. At one point, we heard a phone vibrating, and my husband and I both grabbed our phones (our kids were with my parents), but the phone belonged to someone in another room AND WE HEARD IT VIBRATING!!!! It was our anniversary trip. Who knows what our neighbors heard! We tried not to let it ruin our trip but wow, what a cheap, ridiculous hotel. My husband has always stayed with IHG brands. After this trip. he's thinking of moving to a different chain. The people were nice. The "cupboard" was full of cheap, nasty, processed foods. Nothing for anyone who cares about what they put in their bodies.

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    Great environment for great price

    By

    May 21, 2015

    platinumelite

    Business travel for an extended stay. You can't beat having the kitchen and outdoor grill available. This was my second stay at this location and will stay again wheen coming to this area.

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    Rude staff

    By

    May 20, 2015

    club

    Room was okay, although the king size bed was way too close to the wall, you could hardly get in or out of bed. There was no bedside dresser on that side of the bed, due to lack of room. The desk clerk at check in was rude and condescending.

    Posted byCustomerCare
    May 29, 2015
    Dear winston827, We appreciate your willingness to share us your feedback following your stay at our hotel. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We are truly sorry for any inconvenience you encountered in your room and regret the desk clerk was not able to deliver an exemplary service at check in. Thank you for bringing these to our attention. We will address these with the appropriate department to improve the quality and service that we offer to our guests. Thank you for staying with us and we hope that we can better serve you next time. Sincerely, Connie D Case Manager IHGCare
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