Rated 4.5 out of 5 by 64
Rated 5.0 out of 5.0 by pao1 pets welcomed
The staff was helpful and friendly, the room was clean and comfortable and our dog was welcomed.
July 6, 2014
Rated 4.0 out of 5.0 by nav25 Great Service but bugs!!
I stayed there for a month for business reasons. I received great customer service and the staff are very friendly. One unpleasant thing was that there were a lot of bugs in my hotel room and it was not cleaned thoroughly prior to my stay. I am deathly afraid of spiders, so encountering them in the bathroom was not my favorite part. And I am missing my bracelets, which were there before leaving for work, when i came back, the bracelets were missing. Other than that, I think the staff is very genuine and courteous. I would recommend this hotel to anyone especially those are family oriented.
July 5, 2014
Rated 5.0 out of 5.0 by TT14 confortable, clean and friendly associates
We stayed at Candlewood/Horseheads for the second half of our annual vacation, picking an area to really travel thru. This was our first time with Candlewood and what a pleasant surprise...from the little welcome package to the personal note from the manager and the fabulous room with everything we needed for a week's stay....it was like living at home. After a day of sightseeing, my husband was happy to get back to put his feet up in the lounge chair, grab a soda from the fridge and watch TV. We had everything we needed and if we needed more towels, soap etc all we needed to do was ask. Everyone there was so friendly ....we loved it and will be looking for another Candlewood when we do our next adventure. Great job people!
July 2, 2014
Rated 4.0 out of 5.0 by Upstate15 Nice hotel
Nice hotel. Very clean. Wish HBO would have not been scrambled.
June 30, 2014
Rated 5.0 out of 5.0 by WordsInk Wonderful home away from home!
This was my first time in a Candlewood Suites hotel and I will definitely use them in the future. Having a kitchen with all kitchen supplies there (or available to borrow) was great, and the Candlewood Cupboard was terrific, allowing us to purchase items for breakfast and snacks right there in the building. We were also impressed with the wonderful staff who all, without exception, were friendly and helpful, no matter what time of day we saw them!
June 30, 2014
Rated 5.0 out of 5.0 by lil pistol great customer service
From check in to checkout I had an amazing stay. Autumn was very personable. Brandy was extremely nice. Diane and karen were pleasant and helped me so much.
June 30, 2014
Rated 5.0 out of 5.0 by Auntie12 Stayed 4 nights
The unit and common area were clean and modern. The staff was friendly and made every effort to make our stay a pleasant one. We had one small problem with the dishwasher and that was addressed the following day when the maintenance person returned from having the weekend off.
June 27, 2014
Rated 5.0 out of 5.0 by Mew2 Loved it all
What a great find! Head and shoulders above everyone else around. I'll be back-and I'll tell others, too.
June 26, 2014