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    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    96%
    Recommend This Property

    Overall Experience

    4.6

    based on 244 reviews
    96%
    Recommend This Property

    Ratings Breakdown

    244reviews

    • 5 Stars
      183
    • 4 Stars
      45
    • 3 Stars
      8
    • 2 Stars
      5
    • 1 Stars
      3

    to hotel staff

    By

    May 31, 2016

    very much enjoyed our stay.

    One or two things, however

    We are elderly, and there was no grab bar in the shower. That's an important missing item for us.

    Also, I never received a bill. Your printer was broken, but I didn't receive a bill by email, either.

    But I'm pretty sure the price was correct.

    Posted byHotelStaff
    June 08, 2016
    Hello. I apologize that you did not receive a copy of your folio. I just emailed that to you today (June 8th) so hopefully it will send correctly. We were experiencing problems with our system at that time and therefore were unable to print you a copy. Thank you for reaching out to us and Im glad you enjoyed your stay.
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    Price vs. Value

    By

    May 26, 2016

    platinumelite

    The area had many choices of hotels and this was the best price vs. value and they are always clean

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    nice trip this weekend

    By

    May 26, 2016

    great place to stay nice visit very helpful staff gave good advice

    Posted byHotelStaff
    June 08, 2016
    Thank you for taking the time to share your review regarding your recent stay at the Candlewood Suites. We are pleased that you enjoyed your stay with us and that our staff was able to provide you with great service. If you are in the area again - we hope that you chose us for your "home away from home"
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    Clean, Pet Friendly

    By

    May 25, 2016

    club

    Love the motel and will stay again! Very clean, affordable, comfortable.

    Posted byHotelStaff
    June 08, 2016
    Thank you for taking the time to share your comments regarding your recent stay at the Candlewood Suites. We want our guests to have the best stay possible and I'm glad we were able to make your stay enjoyable. We hope to see you again in the near future.
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    Great place to stay

    By

    May 25, 2016

    club

    Friendly staff and an easy check in. Love that they are pet friendly. The rooms were spacious and clean and the bed were comfortable. I do wish that there was a breakfast offered in the morning. If there was a breakfast I would stay there every time we were in the area.

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    Great experience

    By

    May 13, 2016

    Friendly staff and comfortable room. Would definitely recommend this hotel.

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    Great place to stay. Great value.

    By

    May 06, 2016

    Candlewood Suites is a great place to stay. The rooms are spacious and the beds are comfortable. The staff is professional and efficient. Highly recommend this hotel.

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    Clean. Comfy. Friendly

    By

    April 26, 2016

    All you can ask for in an extended stay.

    Convenient location.

    CLEAN rooms.

    Friendly staff.

    The laundry facility (free!) was perfect.

    Kitchen amenities were great.

    Safe. Inexpensive. Easy.

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    Feedback-Candlewood Suites

    By

    April 18, 2016

    club

    Excellent. Stay was fantastic!!!!! I would like to stay in Candlewood Suites in my next trips.. Thanks Candlewood. :)

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    OUTSTANDING SERVICE

    By

    March 30, 2016

    club

    We try to stay at the Candlewood Suites Horseheads - Elmira every time we are in town for an event at Elmira College where my son attends and plays baseball. Every time we receive OUTSTANDING service and the staff are always friendly, kind and attentive. I would HIGHLY recommend the Candlewood Suites Horseheads - Elmira to not only my family

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    Excellent Room and Service

    By

    March 17, 2016

    Friendly staff., excellent room, hotel was right off main hwy. They only dislike was there was no free continental breakfast

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    Great stay!

    By

    March 14, 2016

    club

    Considering that I did not have reservations, the staff was very accommodating

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