Rated 3.7 out of 5 by 63
Rated 4.0 out of 5.0 by Zanna56 Good Night's Sleep!
My husband and I recently stayed here. We found our overall experience to be a good one. Only problem we encountered was that our room wasn't quite ready when we arrived at 3:00 p.m. -- next time we'll be sure to call to make sure our reservation is ready!
July 6, 2014
Rated 5.0 out of 5.0 by bestuba Nice stay, but a problem with billing
The room was very comfortable, but wireless internet speed was a bit slow.
Had a problem with billing of the room, which has created issues for me!
July 2, 2014
Rated 4.0 out of 5.0 by calibration guy NIce,clean Hotel
suites are nice and good sized, clean and friendly place.
TV channel selection is limited but overall a great bargain. Definitely will stay again.
July 1, 2014
Rated 5.0 out of 5.0 by Dave-48 Great overall experience on short notice.
We were very well received and treated most graciously. All efforts were made to fulfill our needs as they arose. We felt appreciated and we appreciated the attention given to us for our needs.
June 26, 2014
Rated 1.0 out of 5.0 by Vince 931 Poor Condtions
I would not stay here again/////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////Never Again
June 26, 2014
Rated 5.0 out of 5.0 by Theresadeb extremely comfortabkle mattress
I wish I had that mattress at home when I sleep other places I usually wake up with a sore back.
June 21, 2014
Rated 5.0 out of 5.0 by peetieb711 Enjoyable Stay at Candlewood Suites
Very pleasant, clean and friendly Customer Service, enjoyed being there for four days and will certainly consider coming back again.
June 18, 2014
Rated 1.0 out of 5.0 by cnovak Do Not Stay Here
We have stayed at this hotel faithfully for the past three years due to the full kitchen. We have had some issues with the cleanliness but we let it slide previously. This past visit was a disaster though and will be our LAST visit to this hotel.
We have ALWAYS had issues with one front desk employee who has a nasty attitude when we would ask for a towel, extra sheets, etc. She doesn't want to be bothered. She even told us on a previous visit that they only allow three towels per room though we had paid for, and had, four people staying.
This last visit we checked in and got to our room. We were greeted with the same unpleasant smell that we have dealt with every visit (we usually chalk it up to being an older building). The carpet was moist in the room. We were hoping that was due to a recent shampooing. We had no washcloths in the room, and no pillows or sheets for the sofa bed. As we then attempted to call down to the front desk to get these we realized the phone in the room was not working. We used a cellphone to call front desk and got the items as well as informed them that the phone was not working in the room. Fast forward to the day we checked out and as our room phone was not working I stood outside in the hallway so I didn't have to leave my sleeping son in the room alone to send my 7 year old 30 ft down the hall to the front desk to get the wife password. The woman whom we have always had issues with was working unfortunately that morning (June 11) and she didn't feel like getting up to write the password down so she told it to my daughter. Of course she couldn't remember that so I asked my daughter to go back down and ask her to please write it down this time. I guess the lady actually had to move to write it down and I'm sure she hated that. A couple hrs later my mom had gotten back to the room and we were packing to check out. We realized we needed another roll of tp because of course only one roll was in the room. My mom this time stood in the hall and my daughter walked the 30 ft to the desk and asked for an extra roll of tp. Apparently that was one too many tasks for this lady and she told my daughter that children cannot be unsupervised in the hall. So when my daughter got back she said what the woman had said to her and I walked my daughter down to the front desk and informed them that my daughter was not unsupervised but had our phone been fixed we wouldn't have had to have her walk down. At this a man that was standing down there with the woman jumped into the conversation saying that she was right to tell my child that etc etc. I walked away at that point as it was two against one and they were both very argumentative and unprofessional. Not even five minutes later the man beats on our door and asks if he can look at the phone that's broken (though it had been over 24 hrs since I reported it broken). He was very nasty and confrontational so after about a minute of him fiddling with the broken phone I asked him to leave the room to which he got very angry. I would ask that the owner take a good look at the people he has employed. As long as the two people that were working front desk June 11 am are working at this location they have lost our business for good. Any man that has to yell and attempt to intimidate two women (one of which is a senior) should have no business working for anyone period. There are numerous other hotels in the area and we will be taking our business elsewhere from now on for our several trips per year that we take to the area.
June 14, 2014