Rated 4.0 out of 5 by 93
Rated 3.0 out of 5.0 by bowlerbobmars Pittsburgh Bound
Hallways needed a more thorough cleaning. Access doors were not functioning.....anyone could enter. Booked room for 2 and had ONE bath towel in bath. A/C system was very touchy and not working properly.
A nice property and value was favorable, however there needs to be more attention to detail and appearances. Front staff was efficient but NOT friendly.
September 25, 2014
Rated 5.0 out of 5.0 by JTNY Nice Hotel
Room was clean, bed was comfortable, and we had a great sleep. Location of this hotel is nice.. it is only minutes away from Doylestown.
September 24, 2014
Rated 5.0 out of 5.0 by Bill4895 Nice Place
My stay at Candlewood worked out well for this business trip. I have never stayed at this type of extended stay before, so the concept of swapping soiled towels and/or sheets at the front counter is new to me. For a three day stay it's no problem. The room was great! Nice 37" HDTV with HD reception and a DVD player. The entire place seemed to be very recently, tastefully remodeled. The only negative was the hallway on the 2nd floor needed vacuuming. It was never vacuumed from the 15th - 18th. Also the A/C only in the hallway must not have been working. Other than that everything was perfect. I plan on staying there for the next trip to Horsham, PA
September 22, 2014
Rated 3.0 out of 5.0 by aornelasr Baño en malas condiciones
- Bañera con problemas, tapado
- no realizaron la limpieza de la habitación
September 22, 2014
Rated 5.0 out of 5.0 by HerbertA Great People!
My stay was very enjoyable as usual when i stay at Candlewood. I love the suites, they make me feel at home, but the best part about this hotel was the people. From the desk clerk to the house keeping staff and especially the general manager were not only very friendly to me, but also exhibited a genuine team spirit amongst themselves. Everything combined, my experience at this hotel makes me want to return again and again.
September 19, 2014
Rated 4.0 out of 5.0 by MikeL27 Good Stay, Good Value
The Candlewood Suites in Horsham is a good hotel, but if I wasn't staying for just one night, I'd probably want to stay somewhere else. The value for a Saturday night only stay is excellent and the people are good. The staff is friendly and competent, but they aren't as enthusiastic about how they go about their jobs, it's more of a "get the job done" like they're on an assembly line. It's not a problem, but unlike my prior stays at other Candlewood and Staybridge hotels, they seem less upbeat.
The hotel itself is not laid out all that well, and there is no covered awning area from the parking lot to the doors. When I arrived it was raining fairly hard and I had to move my luggage in the rain. There was no way to leave the car under cover, push up a cart, load it up and then park the car and keep my luggage mostly dry. This isn't always a problem (as on nice days it's not an issue) but it is very noticeable when it is raining.
The hotel itself is nice and quiet, the beds are quite comfortable, and the bathroom is large. Being able to see the TV when in the bathroom is an interesting bonus. Good for watching football games.
The hotel itself is in the middle of nowhere as well. There are no restaurants or food choices other than the Cupboard with a mile. Very inconvenient.
Overall, if you're staying on a weekend night in the Philly area, this hotel is a good choice. If you're staying for longer in the Willow Grove-Horsham area, you can probably find a better long term location.
September 16, 2014
Rated 5.0 out of 5.0 by patsybi Attention to details
as mentioned previously every detail, no matter how small, was well presented.
September 14, 2014
Rated 4.0 out of 5.0 by Sparky162 Friendly, clean, good cost
I stayed at the Candlewood Suites Philadelphia-Willow Grove at the end of August 2014 and had a very good experience. Rooms were in good shape, beds were comfortable, and staff is consistently friendly. The only drawbacks I experienced is some of the hallways smell of old cigarette smoke and one of the treadmills in the fitness room has had the incline broke for over six months now (a bit of a big deal to me since there are only 2 treadmills so several times this has prevented me from getting in my desired workout). Besides those two things, a very good place to stay, especially for the money.
September 7, 2014