Rated 4.2 out of 5 by 29
Rated 5.0 out of 5.0 by rkw1980 Very Impressed
I work in a customer service oriented industry as well, so I understand the importance. When I entered the Hotel, I was immediately greeted by a friendly lady who smiled and seemed happy to assist me. It was one of the easiest check-ins/outs I have ever done, in fact my room cards, wifi code was already prepared for me. The room was very clean, and kitchen area had more amenities than I ever expected. My stay here was very pleasant, and it's location to stores and food etc., is great. If I ever need a place to stay while in Houston, this will defintely be my 1st choice in the Katy area.
July 1, 2014
Rated 5.0 out of 5.0 by dengineer Very nice stay
Everything was great at this extended stay facility.
June 12, 2014
Rated 5.0 out of 5.0 by M hamilton If you want to be comfortable...you'll want to stay here.
I was visiting my 81 year old mother and needed a place we could rest and visit. The hotel staff was very kind and attentive. I was able to cook and enjoy by visit with mother in quite and comfort. This property is close to grocery, drug stores and eating establishments.
May 18, 2014
Rated 2.0 out of 5.0 by Z Money Second stay very unpleasant
My room was not cleaned.
Towels never replaced unless I asked.
April 2, 2014
Rated 4.0 out of 5.0 by SuZQ72 Nice surprise
This was our first experience at a Candlewood Suite. I was pleasantly surprised. Facility was clean, quiet, well kept and in a very convenient location. Nice kitchenette & living room area and price was very reasonable compared to other hotels in the area. I would definitely stay at this hotel again.
March 18, 2014
Rated 5.0 out of 5.0 by IHG Traveler A Great Stay - Again
I have stayed at this hotel for extended stays (more than a week) on two occasions. The staff was friendly and provided me with a room location requested. The room allows me to eat in or out, which suits my needs perfectly. Convenient for Energy Corridor even in rush hour!
March 17, 2014
Rated 5.0 out of 5.0 by DC1952 CONSISTENT
I am a 225 nights a year in-a-hotel kind of customer and have been business traveling extensively for 34 years. So I know what I am talking about regarding hotels from a customer point of view. Even though excellent ratings are what I gave this hotel, they are not given often by me. I notice and make-note of many things that infrequent travelers may not and do not. I have stayed at this hotel many times because they are consistent with an excellent level of customer service and operating practices.
March 12, 2014
Rated 5.0 out of 5.0 by Migan51 Ideal for long stays bussines & pleasure
Located just a few meters from I-10, makes it easy to get in/out. Plenty of shops and restaurants in the area...great for long stays!!
January 24, 2014