Rated 4.1 out of 5 by 65
Rated 4.0 out of 5.0 by Haruharu777 Great to stay
All staffs are excellent service and room is great.
Airport shuttle is always on time.
September 2, 2014
Rated 4.0 out of 5.0 by Shanks01 Good value
The only negative thing was the surly attitude of the front desk clerk at night
September 2, 2014
Rated 2.0 out of 5.0 by km2130 A scary, dirty place
It took the shuttle drive an hour to get to the airport....he was not on property and could not be found. When we arrived there were several young men loitering outside of the front door and inside the lobby, they were not guests. They were loud and made us very uncomfortable. The carpets in the hallways and rooms were filthy and one of our party had to be moved because the room smelled so bad.
The lady that checked us in was the one bright spot. She was very professional and did her best to find the shuttle driver. The shuttle driver could have cared less and did not apologize or offer and explaination...no sense of urgency or concern for customer service.
A bad experience and not my usual experience at Candlewood Suites.
September 1, 2014
Rated 4.0 out of 5.0 by OR09 Nice Hotel...
Even though this hotel is not the kind that is setup for a one night stay, I had a good time when I stayed there. The staff is awesome and very helpful and the readiness of the shuttle service is a plus.
I recommend this hotel...
August 30, 2014
Rated 4.0 out of 5.0 by BZski Excellent Stay - Unfortunate Check-out
Great place to stay. The exercise area could use some maintenance but I'd stay here again.
The unfortunate part is that I asked the front desk to check-out the next morning instead of the day after and they ended up putting an additional day on instead of taking a day off. They corrected it back to my original but still not to what I actually asked for and stayed. I'm still waiting on a resolution. They are extremely nice and helpful when I call but I am still waiting.
August 27, 2014
Rated 5.0 out of 5.0 by smiley68 great staff/rooms
It's nice to have your day start with friendly faces and smiles.They make sure you have everything you needed for your stay and day. They made sure you were aware of the morning breakfast snack before you started your day. The suites are so nice and clean with comfortable beds and nice kitchenettes. I always enjoy my stay with Candlewood.
August 23, 2014
Rated 5.0 out of 5.0 by OTRGV Staying here again next month
Had a great time, great stay, everything was always taken care of while staying at this location. Will stay here again next time for business training.
August 22, 2014
Rated 5.0 out of 5.0 by pawnpidder Wonderful Stay
Clean comfy beds, wonderful staff, full kitchen in rooms.
There is no gross continental breakfasts here, you can go to their pantry in the lobby and purchase items to make your own style breakfast. I have stayed here twice, and the staff remembered me from my first stay nearly six months ago, that is crazy good service!
Be careful in the parking lot after rain, there may be teeny tiny frogs!
August 5, 2014