Rated 4.2 out of 5 by 31
Rated 5.0 out of 5.0 by Adj01 Excellent service with great rooms
Stayed there for 1 night for business. I was very impressed with the service provided. I stay in many hotels, many nights during the year on business and what I seek is great customer service. This was definitely one of the better experiences I have had. Greeted as an IHG member and given a welcome treat which was very nice for many times at other IHG establishments, they did not do that. The room as well was very nice which surprised me for I did not expect much. Shuttle to the airport was so convenient. Highly recommend this hotel if you seek excellent service (from my experience), convenience to the airport and a nice room to relax.
November 16, 2013
Rated 5.0 out of 5.0 by Candlewood Excellent Hotel
Excellent Service & Excellent Hotel to Stay ! Thanks
November 15, 2013
Rated 5.0 out of 5.0 by superstarshelvy I will be back
I am the Manager of Global Sales for a huge company. I recongnize excellence in sales staff and would like to point out the excellence of your front desk staff member Shelvy. She made me feel extra welcome and was very sweet and personable.
I hope she is working at the front desk when I check in next time.
October 21, 2013
Rated 5.0 out of 5.0 by robles1725 Staff was Great!
I was a little nervous about staying at this hotel just because of the terrible experience I had at a different Candlewood in Houston a few weeks ago. But I walked in and was greeted by a very friendly front desk staff, they let me check in early so I could get to work on time, gave me traffic advice and even suggested a place to eat. When I was taking my things to my car the following morning the girl at the desk remembered me by name and asked me how work was the day before. I'm glad I gave this Candlewood a chance, next time I'm in the area I will probably stay here.
October 13, 2013
Rated 5.0 out of 5.0 by Brian28984 Great Room and Space
I really enjoyed the stay with Candlewood. The room was huge and very nice. The stone counter tops were amazing. I would visit again.
October 3, 2013
Rated 5.0 out of 5.0 by anastasiab GREAT HOTEL!!!!
I stay at hotels frequently & this is by far one of the best I've encountered! The staff was SO nice & accomodating. The rooms were very clean & roomy. The hotel itself was well maintained. I will surely be back. Thank you staff for EVERYTHING. I truly enjoyed my stay!
October 1, 2013
Rated 5.0 out of 5.0 by Mike57al Great Stay
Have stayed at this hotel a few times and always had a pleasant experience.
Staff very friendly.
September 30, 2013
Rated 5.0 out of 5.0 by Paigem Clean and quiet
I am in Houston weekly but have never stayed at this property. It was very easy to get to and easy to access the different tollways and highways. That is very important in Houston. It was very quiet and clean. The staff was friendly and the bed was comfortable with very a very comfortable cover. I will stay there again in the future if I am working or needing to be in that area again. Thank you.
September 30, 2013