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    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    80%
    Recommend This Property

    Overall Experience

    4.1

    based on 98 reviews
    80%
    Recommend This Property

    Ratings Breakdown

    98reviews

    • 5 Stars
      61
    • 4 Stars
      16
    • 3 Stars
      5
    • 2 Stars
      6
    • 1 Stars
      10

    Far Above Most Hotel Experiences

    By

    February 20, 2015

    This is a stay that is far above most hotel experiences. The management and staff do above and beyond in making the stay a most enjoyable hotel experience. The experience defenitely makes for a high likelihood of returning.
    Thanks Candlewood Suites Houston IAH / Beltway 8!!! Keep up the good work.

    Posted byHotelStaff
    February 22, 2015
    Dear Dr47, Thank you for taking the time to comment on your recent stay with us. Our staff and I look forward to providing you with outstanding customer service and we look forward to taking care of your needs on your next visit with us. We already took steps to replace all pillows in every guest suite to help provide everyone with a more comfortable stay. Again thank you and we look forward to seeing you again. Sincerely, Sharlene O. Operations Manager Candlewood Suites IAH
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    Effective Internet.

    By

    February 18, 2015

    It was so easy to establish internet connection in this property. Often that could be much more complicated.

    Posted byHotelStaff
    February 20, 2015
    Dear Josip, Thank you for taking the time to comment on your recent stay with us. We greatly appreciate your comment and glad that you had a great stay with us. We look forward to you staying with us again on your next visit to Houston. Sharlene O. Operations Manager Candlewood Suites IAH
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    Recomend stay.

    By

    February 10, 2015

    platinumelite

    The room was very clean. The hotel is close to IAH airport.

    Posted byHotelStaff
    February 10, 2015
    Dear Tony, Thank you for taking the time to let us know about your recent stay with us. We do look forward to welcoming you back to stay with us again on your next visit to Houston. Sincerely, Sharlene O. Operations Manager Candlewood Suites IAH
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    lowest quality hotel for IHG group

    By

    February 09, 2015

    I was booked here due to business. I have stayed at similar properties with better amenities than this hotel and was closer to places to eat. I would not choose this hotel again if I had a choice. Staybridge Suites also owned by IHG is the better choice. I was supposed to have a KING suite but got 2 standard size beds suite. The beds were very uncomfortable and I couldn't get the thermostat to work so the room was extremely cold.

    Posted byHotelStaff
    February 09, 2015
    Dear MA58, Thank you for taking the time to let us know about your recent stay with us. We do apologize for any inconvenience you experienced during your stay and we do our best to accommodate our guest with the room type they requested as much as possible. I will pass down all information to each department so it can better our service for all guest. Unfortunately we do not have restaurant that are next door to us but our shuttle do transport our guest to restaurants that are near. Sincerely, Sharlene O. Operations Manager Candlewood Suites IAH
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