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Rated 4.2 out of 5 by 60 reviewers.
Rated 5.0 out of 5.0 by great staff/rooms It's nice to have your day start with friendly faces and smiles.They make sure you have everything you needed for your stay and day. They made sure you were aware of the morning breakfast snack before you started your day. The suites are so nice and clean with comfortable beds and nice kitchenettes. I always enjoy my stay with Candlewood. August 23, 2014
Rated 5.0 out of 5.0 by Staying here again next month Had a great time, great stay, everything was always taken care of while staying at this location. Will stay here again next time for business training. August 22, 2014
Rated 5.0 out of 5.0 by Wonderful Stay Clean comfy beds, wonderful staff, full kitchen in rooms. There is no gross continental breakfasts here, you can go to their pantry in the lobby and purchase items to make your own style breakfast. I have stayed here twice, and the staff remembered me from my first stay nearly six months ago, that is crazy good service! Be careful in the parking lot after rain, there may be teeny tiny frogs! August 5, 2014
Rated 2.0 out of 5.0 by Meh Hotel needs to pay more attention to maintenance. Tears in the linens and chairs by the pool. Musty smell in suite. August 4, 2014
Rated 3.0 out of 5.0 by Cancelled Reservations Hotel cancelled my reservation for some reason even after I called three times to confirm the reservation prior to driving 18 hours to get there. No room to accommodate us upon arrival yet they offered to walk us to another hotel down the street to accommodate us for the night for free. When I refused all they could offer (according to the manager) was a single room where the kids would have to sleep on the floor for the night. While passing the front desk less than one hour later I overheard another guest with the same issue and they were offered 2 rooms free of charge for the night! I was told absolutely NO rooms were available and was discounted $40 off the room for the night. When I told the manager I overheard this exchange with the other guests getting two rooms she offered to give me the room free for the night. July 30, 2014
Rated 5.0 out of 5.0 by Excellent Suites for Airport Stay Great value! Large suites with everything you could need including a full kitchen and large bathroom. Onsite pool was an added bonus though it could use new lounging seats. Of course there will be airplane noise as it is a hotel near the airport. Slept well and will be back again! July 30, 2014
Rated 1.0 out of 5.0 by Poor service and inconvenient The staff wasn't very friendly at all. We got the wrong room and it was more about "who's fault it was" than actually solving the problem. No continental breakfast to speak of. Poor outlet location. Incredibly terrible wi-fi speed. I was in town to give speech on the effectiveness of great customer service and was able to use this example of "how not to do it." July 21, 2014
Rated 5.0 out of 5.0 by Candlewood Suites Extended stay A friendly staff, clean hotel, valued amenities and ease of reaching the Houston business district. Inside this feels like a community of fellow business travelers. The location (neighborhood) is a little rough but the hotel itself feels safe and the parking lot seemed pretty secure. I would recommend this for anyone who is planning on staying for a long period of time. July 17, 2014
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