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    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    84%
    Recommend This Property

    Overall Experience

    4.2

    based on 64 reviews
    84%
    Recommend This Property

    Ratings Breakdown

    64reviews

    • 5 Stars
      35
    • 4 Stars
      16
    • 3 Stars
      8
    • 2 Stars
      2
    • 1 Stars
      3

    Excellent and very clean room

    By

    January 18, 2015

    platinumelite

    Lots of space to spread out and put things. Well appointed kitchen. Only problem was the bathroom door hit the bathroom cabinets and wouldn't open all the way which limited your space if you were standing in front of the sink. Otherwise, very nicely furnished, very comfortable bed, overall nice stay.

    Posted byHotelStaff
    January 20, 2015
    Dear LBTEX Thank you for taking the time to tell us about your stay with us. I see you enjoyed our spacious suites with a fully equipped kitchen. We take pride in making our guests as comfortable and cleanliness is always one of our priorities. We will check the bathroom and cabinet doors to ensure this problem is corrected. Thank you for choosing Candlewood Suites-Clear Lake. We look forward to having you as a guest again.
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    Close to everything

    By

    December 29, 2014

    Clean rooms and common area. Location was great; had easy access to restaurants and businesses

    Posted byHotelStaff
    December 31, 2014
    Dear KB1856 Thank you for letting us know you enjoyed your stay with us! I hope you return the next time you travel to the Clear Lake area. Sincerely, Maria Quiroga Director of Sales
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    Comfortable Stay and Candlewood with good front office service

    By

    December 29, 2014

    club

    I stayed at Candlewood suites from 01st Nov'14 - 18th Dec'14 . Overall a nice and clean place with clean towel in the bathrooms . Comfortable bed with adequate heating and cooling facilities .
    Things to improve for people staying long term .
    1. Internet speed .
    2, Frequency of the room cleaning to 2wice a week instead of 1 time per wk,
    3. Increase the number of utensils in the service appartment for example glasses , spoons and pans .

    Posted byHotelStaff
    December 31, 2014
    Dear Atul2020, I appreciate you giving us your feed back. What our long term guests have to say is very important. We are already making changes in some of the areas you mentioned. Thank you. We truly value your opinion and invite you to stay with us again the next time you travel to the area. Sincerely, Maria Quiroga Director of Sales
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    Very clean, but not much else

    By

    December 15, 2014

    The room was very clean, but I was here for business. Coming back to an unclean room, alarm clock that doesn't work, and a wake up call system that is not on the right time was enough for me not to stay again.

    Posted byHotelStaff
    December 17, 2014
    Dear helms20 from TN, I sincerely apologize for your experience at our hotel and regret we were not able to exceed your expectations. I thank you for giving us your feed back and noting how clean are suites are. The issues you experienced at the hotel have simple solutions and I will utilize them as a training opportunity for our staff. I hope you will give us an opportunity to make things right. Please contact me directly at 281-461-6030 x402. We would like to have you as our guest again. Sincerely, Maria Quiroga Director of Sales
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