Rated 3.3 out of 5 by 9
Rated 5.0 out of 5.0 by rla50 Rhonda at CW
Very comfortable and close to eating and shopping areas.
May 3, 2013
Rated 1.0 out of 5.0 by HelloDottie Disappointing
The hotel needs to replace all carpeting. Really gross.
You can hear everything from other rooms. Not sound proof.
Watch out for Candlewood Cupboard Fees. Apparently anyone can charge to any room.
Maintenance up keep was my immediate problem.
Front desk and cleaning crew were on the ball and ultra pleasant.
I was not impressed with my stay.
April 24, 2013
Rated 4.0 out of 5.0 by DVickers Better than Candlewood Suites NW
I relocated to this hotel from the Candlewood Suites on West FM 1960. This hotel is significantly better.
March 3, 2013
Rated 5.0 out of 5.0 by DonnaD Still talking about Candlewood !
Our adult family of 4 had a whirlwind trip to Houston to celebrate my mother in law's 90th birthday, and Candlewood turned out to be an excellent choice. The queen bed suites were roomy, well designed and the bedding was WONDERFUL. In fact, I want to know where to buy the pillows! The front desk ladies were very nice and the Cupboard snacks were reasonably priced and convenient. We didn't use the laundry room but it clearly was a nice feature.
Thank you for providing us with a great place to rest !!!
January 22, 2013
Rated 4.0 out of 5.0 by Ernie1 Ok
Good area, nice staff, nothing special, great oyster bar in area.
December 5, 2012
Rated 2.0 out of 5.0 by Hit400 Not coming back
This hotel was older, did not smell clean and allows pets, including two dogs on the hall where I stayed that were allowed to stand and bark at the door. Be aware that they only clean your room once every 4 days, that the luggage carts are broken and that you may or may not get a response to requests for repairs, etc.
August 25, 2012
Rated 3.0 out of 5.0 by anothertraveler Extremely poor service
We arrived at the hotel late in the evening when the door was locked. The lady from front desk didn't want to let us in (we talked over phone). She said they had no rooms available. Guess what? Five minutes later we were making a reservation online for one of those rooms that were not available. Moreover, first room we got hadn't been cleaned. The rooms are great and the location was very convenient for us but the level of service we received was absolutely terrible.
August 3, 2012
Rated 5.0 out of 5.0 by bzbrit great room
I would recommend candlewood suites if you're travelling and don't want to sight see or eat out every day, it was like a home from home.
July 12, 2012