Rated 3.8 out of 5 by 26
Rated 3.0 out of 5.0 by Papabrasil1 Improvements
Elevator slow (too much,closing the door and going up/down)
when providing breakfast, give more options more healthy
November 25, 2013
Rated 5.0 out of 5.0 by doctorrm great experience
Excellent hotel. Convinient location, economical, friendly and courteous front desk staff. Would definitely stay here again
November 20, 2013
Rated 4.0 out of 5.0 by soreoldman could have been bettor
I was in town and working hard and since the weather was nice I was getting in quite a bit of golf too. I was counting on the jacuzzi to help me recover to do the same on multiple days. I was very bummed that the jacuzzi didnt work and reported it to the desk. The next night the front desk said it was fixed bit it wasnt fixed. The water was only about 85 and it needs to be at least over 100 degrees and the bubbles never did turn on.. dont tell me it's fixed when nothing was done.
October 21, 2013
Rated 5.0 out of 5.0 by BrianD Great Job Candlewood!
I've been staying at this Candlewood on Beltway 8 / Westheimer Road for the last 2 years On & Off and will continue to go back. The Staff and Service is Excellent and the best from any hotel that I've ever stayed. I want to thank Walker and Gary, these guys sure know how to treat all guess and are always there to help you out if needed.
Great Job Candlewood!
October 16, 2013
Rated 1.0 out of 5.0 by yvetted hello
I stayed at this hotel last week for 2 nights. When I arrived in the room it was 80 degrees. It took the AC all night to bring the room to a comfortable temp at a slow rate. I went to a business meeting from 7 AM till 3 PM. I hung the "DO NOT DISTURB" magnet on the outside of my door. When I got back to my room, there were 2 DEHUMIDIFIERS in my room running and the AC unit was shut off. It was a smothering 86 degrees inside my room. What don't these people understand about DO NOT DISTURB??? It took hours again to get the room nice and cool.
I didn't trust the staff. Did not feel comfortable thru the whole stay. Will not be back to this hotel...
October 7, 2013
Rated 5.0 out of 5.0 by nreadi great staff
I enjoyed staying at the candlewood while i was looking for a home in Houston, Gary helped a lot with that, going out of his way to provide a good service
August 14, 2013
Rated 4.0 out of 5.0 by RDSNIAH Great location
This Candlewood Suites is very convenient to the Beltway/Sam Houston Tollway and I-10... There are a myriad of eating establishments very near by.
This is one of the few with a pool, and that was very refreshing during the hot summer time! I was however disappointed the hot tub was NOT hot. After a long day of work, that would have been very relaxing.
August 4, 2013
Rated 5.0 out of 5.0 by rooi Home away from home!
I practically live here. The staff greets me by my first name, recognizes my voice when I call, and made sure check in and out was swift. One time I was short on cash and they even borrowed me money! Their staff are winners indeed, stay here and you won't regret it.
Safe place, comfortable bed, and convenient location. Highly recommended!
July 2, 2013