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    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    89%
    Recommend This Property

    Overall Experience

    4.3

    based on 77 reviews
    89%
    Recommend This Property

    Ratings Breakdown

    77reviews

    • 5 Stars
      50
    • 4 Stars
      14
    • 3 Stars
      3
    • 2 Stars
      6
    • 1 Stars
      4

    Poor customer service

    By

    January 28, 2015

    club

    Not value for money. Stayed at another Candlewood Suites in the past and that was a good experience. Did not enjoy my stay here.

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    Bed Comfort and Construction Next Door

    By

    January 28, 2015

    club

    The overall stay was good. However, the bed was not very comfortable and there was construction of a new building next door. These construction workers were using the back parking lot for storing supplies and equipment. I also did not realize that there was no daily room service.

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    Great Hotel.

    By

    January 26, 2015

    platinumelite

    Like to stay in this hotel all the time. The staff always friendly and helpful.

    Posted byHotelStaff
    January 27, 2015
    Thank you so much for the great feedback. Kind regards
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    Underwhelmed but Satisfied

    By

    January 22, 2015

    club

    Stayed at Candlewood Suites for the first time using my points. I didn't know too much of the property but chose it for its close proximity to my destination in Houston, TX. The hotel exterior is very clean but where it is situated is less than desirable IMHO. There was construction going on next to the hotel but I didn't have any issues with noise or anything. Hotel interior was underwhelming. It has a very small lounge and unimpressive front desk. It reminded me of a military facility where space is limited and no frills added. However, the hotel was very clean, didn't smell funky and I felt safe. My suite was nice as well. Everything inside looks updated. No issues here. I was impressed with the option to borrow game boards, appliances, even booster seats! Although, I didn't partake I was pleased of the offering. I wish there was free breakfast. They had a snack room filled with all kinds of stuff for sale. You do get a free popcorn in your room. Internet was not only available, but it was fast--important for me. So, needless to say, my visit was pure OK, just OK. Maybe it's just not the brand for my wants, but it sufficed and it may be for you.

    Posted byHotelStaff
    January 27, 2015
    Thank you for the positive feedback about the Hotel and it sounds like your accommodations with us went well. Kind Regards
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