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    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    90%
    Recommend This Property

    Overall Experience

    4.3

    based on 74 reviews
    90%
    Recommend This Property

    Ratings Breakdown

    74reviews

    • 5 Stars
      49
    • 4 Stars
      13
    • 3 Stars
      3
    • 2 Stars
      5
    • 1 Stars
      4

    Underwhelmed but Satisfied

    By

    January 22, 2015

    club

    Stayed at Candlewood Suites for the first time using my points. I didn't know too much of the property but chose it for its close proximity to my destination in Houston, TX. The hotel exterior is very clean but where it is situated is less than desirable IMHO. There was construction going on next to the hotel but I didn't have any issues with noise or anything. Hotel interior was underwhelming. It has a very small lounge and unimpressive front desk. It reminded me of a military facility where space is limited and no frills added. However, the hotel was very clean, didn't smell funky and I felt safe. My suite was nice as well. Everything inside looks updated. No issues here. I was impressed with the option to borrow game boards, appliances, even booster seats! Although, I didn't partake I was pleased of the offering. I wish there was free breakfast. They had a snack room filled with all kinds of stuff for sale. You do get a free popcorn in your room. Internet was not only available, but it was fast--important for me. So, needless to say, my visit was pure OK, just OK. Maybe it's just not the brand for my wants, but it sufficed and it may be for you.

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    Great location

    By

    January 21, 2015

    club

    Really enjoy our stay only for 1 night. Great staff and clean room.

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    excellent suite especially if you have a baby

    By

    January 16, 2015

    club

    full size kitchen and a small drawing room area helps immensely if you have an infant or a toddler.

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    Always feels like home

    By

    December 29, 2014

    club

    PROS: Big room, comfy bed and pillows, clean bathroom with big tub, full kitchen with everything you need in a kitchen (minus oven haha)

    CONS: there's always that big bulky chair that takes up way too much space

    Posted byCustomerCare
    January 08, 2015
    Dear Rwatk1ns, Thank you for taking the time to review our hotel and for being an IHG Rewards Club member. We are pleased with your positive comments regarding our room amenities. We sincerely apologize if there were any shortfalls that may have caused you any inconvenience. Your comments have been taken into account and rest assured that these will be considered when making improvements. Thank you again for your candid feedback and we hope that you will give us another opportunity to serve you again. Sincerely, Faith R Case Manager IHGCare
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