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    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    85%
    Recommend This Property

    Overall Experience

    4.3

    based on 51 reviews
    85%
    Recommend This Property

    Ratings Breakdown

    51reviews

    • 5 Stars
      31
    • 4 Stars
      10
    • 3 Stars
      5
    • 2 Stars
      2
    • 1 Stars
      3

    Pleasant Stay

    By

    May 24, 2015

    club

    Everything was good, except that I was put in a smoking room.

    Posted byHotelStaff
    May 27, 2015
    Dear Erika1546, Thank you for your kind review. We like to be able to accommodate all of our guests requests when it comes to their preferences but in a sold out situation we have to stick to the room types as they were booked otherwise it becomes unfair to another guest. I am sorry we did not meet your expectations in this area but happy that the other parts of your stay were up to your standards. We look forward to taking care of you the next time you are in Houston.
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    Loved The Room

    By

    May 23, 2015

    All hotels should be like this. It was comfortable and relaxing

    Posted byHotelStaff
    May 27, 2015
    Dear CRibble, Thank you for your wonderful review. You made our whole week. We love to hear that our guest feel as though they received a a great value for what they paid and that our staff was able to "WOW" them. It's nice to be recognized for all the hard work they put in. We look forward to taking care of you the next time you are in Houston.
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    Great service

    By

    May 20, 2015

    platinumelite

    The staff is knowledgeable and very friendly, and the cleaning service is great. I have stayed at this particular hotel for almost a year, and it has been almost like home

    Posted byHotelStaff
    May 27, 2015
    Dear jdbd0122, Thank you for the wonderful review. Our staff works very hard to give great customer service and it is great to see it recognized by our guest. Because you have stayed with us for long periods of time it's even better that we know that your experience was not a one time event but a ongoing service. Thank you for your recognition and we are happy to continue the service we are giving.
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    Quick trip

    By

    April 30, 2015

    I made a quick trip into Houston. Cheaper price and hotel is in good shape. Met at the desk well and everything was in order. room was clean.

    Posted byHotelStaff
    May 27, 2015
    Dear Glader52, Thank you for your kind review. It's great when our guest feel as though they received a great value for what they paid and also received great customer service. We take these concepts very seriously at our property and we take pride in our hotel and our staff. They are the face of our company and it's nice to know their hard work pays off. We look forward to having you stay with us again on your next trip to Houston.
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