Rated 3.7 out of 5 by 129
Rated 5.0 out of 5.0 by 945BR Service
Every one was great... I got everything I needed when I needed it!
September 6, 2014
Rated 5.0 out of 5.0 by rikynik great service
everything spectacular except no refrigerator or microwave avail;able in vip f,loor room
September 2, 2014
Rated 3.0 out of 5.0 Staff are not the most welcoming
The hotel is generally very good with it being a great location for flights but a poor location for visiting Houston (bit of a dodgy area).
The bar/restaurant was pretty good for the limited time each day it was open. The breakfast was good with a great range of choices served by very disinterested staff.
Hotel reception did not appear to be a happy lot and I felt I was troubling them each time I had a question.
Overall though not a bad hotel at all and one of the better ones in that area.
September 2, 2014
Rated 5.0 out of 5.0 by 2004flygirl Great price & great stay
Close to airport, quiet, good food, friendly staff, on time shuttle, - it's a great place to stay for the price!
August 30, 2014
Rated 4.0 out of 5.0 by reeniesr nice stay
I spent a pleasant night in this hotel and would stay here again.
August 22, 2014
Rated 5.0 out of 5.0 Holiday Inn Hobby
Good, clean, comfortable rooms at a fair price. The staff is friendly. Airport is very close, makes commute to the plane very easy.
August 20, 2014
Rated 4.0 out of 5.0 by kckev63 Older property but nice place
I've been staying at this property for the past several years. Although the property is older, I've never had any major issues here.
I find the rooms a little bit expensive for what they are, but it's nice to be close to the airport. Seems that the cosmetics of the property are good, but the guts need some attention.
The elevators on this past stay seemed to be having issues.
Would I stay here again? YES!
August 19, 2014
Rated 1.0 out of 5.0 by Prav Stay at hotel
For the last 5 years I always booked holiday inn on my vacations.last week I had very bad experience and decided never go to holiday inn again.customer service was very poor.they embarrassed me in the cafeteria.
August 18, 2014
Rated 5.0 out of 5.0 by Jim Business Don't believe poor reviews
Room facing pool was spacious and quiet with good Internet.
August 17, 2014
Rated 2.0 out of 5.0 by ctm726 Overall Hotel appearance
Needs updating, food menu needs improvement. I have stayed at many other hotels in this chain but find this one to be disappointing. However, staff was pleasant.
August 5, 2014
Rated 2.0 out of 5.0 by KJPKJP bit ran down but great staff
Great location but continues to get more run down... used to stay here often about 3 years ago...will probably start looking at somewhere else as just rooms are getting worn out.
August 5, 2014
Rated 1.0 out of 5.0 by jass45 Room review
Room Quality Bad. Breakfast was charged and not included in this expensive night stay. Bathroom need Serious upgrade
August 4, 2014
Rated 3.0 out of 5.0 by holiday7777 Hotel needs maintenance, staff was good
Other than dated appearance, broken elevators, no wifi on the 6th floor and roped off parking lot, my stay was OK.
July 28, 2014
Rated 3.0 out of 5.0 by FJFJ inattentive desk clerk; outdated property
desk clerk answered two phone calls via speaker phone while trying to check me in. No other customers in line so unsure why she felt the need to ignore me and multi-task. internet was spotty. Breakfast buffet was good.
July 19, 2014
Rated 4.0 out of 5.0 by RoundTheWorldGirl GOOD HOTEL FOR CONVENIENCE TO HOBBY AIRPORT
I stayed here over 4th of July week-end. Front desk was friendly and accommodating. There was a slight snafu regarding room reservation assignments (there were 3 rooms reserved under my name); but front desk handled that with aplomb and all was good.
Did not dine in the hotel, or go into the bar, business center, etc. Nor did we use the pool as we were busy all three days attending a conference. Everything was clean, but the rooms could use a bit of updating.
Main service was good and efficient; and we received fresh towels daily.
Electrical outlets were conveniently located; so I could charge my iPhone and iPad nightly.
Overall, this hotel does a good job.
July 17, 2014
Rated 4.0 out of 5.0 by Sheriff Water Temperature
Water in the shower never got above cool to lukewarm.
July 13, 2014
Rated 2.0 out of 5.0 by Ken from StL It's OK, free breakfast is good
This is a dated hotel that I would never really recommend. If you are going to stay one night because you are flying in late, well then maybe consider this hotel.
The shuttle was very good and timely.
The room needs updating. The room and the bathroom were clean.
I am a Platinum member and the desk did not even acknowledge this at all.
The breakfast is very good and the breakfast staff are friendly. Food quality and selection is very good.
The exercise room had two treadmills, one elliptical, and an exercise bike. There is a TV in the room. However, the elliptical machine was clearly broken once you got on it. Very disappointing.
July 12, 2014
Rated 3.0 out of 5.0 by sid1989 Holiday Inn - Hobby airport
The service is good but the infrastructure seems to be very old. Also the laundry service is not available over the weekend - Business travelers please be aware about the same.
July 10, 2014
Rated 1.0 out of 5.0 by langosta wrong hotel to stay at
We were told we'd get a refrigerator and microwave. We didn't. The a/c was broken, so it was super hot in the room. staff just told us that they weren't aware we were suppose to get fridge and microwave, but didn't do anything to change rooms to 1 that had 1, or even to bring them in. very disappointed with this hotel, and staff. we should get our money back...
July 9, 2014
Rated 3.0 out of 5.0 Average at Besty
Phone and computer was hacked through hotel wifi, Front desk staff kind of rude, parking is not adequate, rooms dated and dirty, house keeping and restaurant staff very friendly and helpful.
July 8, 2014
Rated 5.0 out of 5.0 by texas3030 Excellent Choice for Hobby Airport Travelers
Hotel was very clean and room was extremely comfortable. The staff was friendly and we enjoyed the restaurant. We did not have to leave to go search for one.
I also like that this hotel has its own airport shuttle. Usually, its a shuttle that stops at several hotels. We left our car at the hotel during our travel out of state. Its a bonus that this hotel has a parking garage so our car stayed out of the weather.
July 6, 2014
Rated 4.0 out of 5.0 by Roadtripper99 Great staff, great food
Very close to Hobby Airport, and street outside is busy at all hours with truck and car traffic, so ask for a room away from the street, or run your fan on high all night. Rooms are comfortable. The hotel restaurant had a few sandwiches, salads, and entrees. The pasta marinara was outstanding and the service was quick and friendly. There is an outdoor pool. There is easy access to Hobby so you don't have to deal with traffic delays for an early morning flight.
July 4, 2014
Rated 5.0 out of 5.0 by RCJ74 good stay
nice stay for an older hotel,outside noise was real bad because of the intersection location.
July 3, 2014
Rated 1.0 out of 5.0 by Pretty Woman Don't Waste Your $
This hotel was way below the caliber of any other Holiday Inn Hotel I've stayed in. The rooms are old, and out-dated looking, the bathtub had stains, and the beds are not that comfortable. Plus, the staff was not very accomodating. They saw that we had tons of luggage, but didn't bother to offer help. The parking is also a nightmare; not enough space for the guests; scary parking garage.
June 27, 2014
Rated 5.0 out of 5.0 by tripletthatsme Holiday Inn Stay
The Hotel was great and close to the airport. The staff was friendly especially the bartender who took good care of us
June 21, 2014
Rated 3.0 out of 5.0 by Hilo1952 Not ICH Standards
This property, in my opinion is well below the standard I have come to expect from ICH Holiday Inn.
June 18, 2014
Rated 5.0 out of 5.0 by DSandefur Overnight stay for flight
A good hotel close to the airport and airport parking. The room was excellent - my only complaint was that I tried to order room service and no one would answer. When I went down to the dining room I was told they were short of help - it would have been nice for them to answer the phone to let me know.
This negative was offset by the great free breakfast the next morning - one of the best I've encountered in a hotel with lots of choices on the buffet - and did I mention it is FREE with your room - definitely increases the value of the room price!
June 18, 2014
Rated 5.0 out of 5.0 by Mmitch Good experience
I was a little concerned about staying here after reading some of the negative reviews. But we had no problems. Staff was very nice and helpful. Room was nice and clean and met our needs. Pool was nice. Definitely would stay here again when in area and would recommend. Very convenient for Hobby airport.
June 14, 2014
Rated 5.0 out of 5.0 by tracy626 Enjoyable stay
I often stay at more luxury properties and I was impressed with the level of service provided and the hotel amenities. Free shuttle to airport made it very easy and convenient for Hobby Houston Airport
June 13, 2014
Rated 5.0 out of 5.0 by JGROCKET I'll Be Back!!
From the shuttle bus driver to the front desk customer service to reservations they are all excellent customer service people and I appreciate the help and the courtesy thank you!!
June 5, 2014