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    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    78%
    Recommend This Property

    Overall Experience

    4.1

    based on 185 reviews
    78%
    Recommend This Property

    Ratings Breakdown

    185reviews

    • 5 Stars
      108
    • 4 Stars
      30
    • 3 Stars
      19
    • 2 Stars
      13
    • 1 Stars
      15

    Great service

    By

    June 24, 2015

    platinumelite

    Craig, the night auditor, always has a room ready if one is available. Service is very important to me . Rooms have been update. Location is great. Close to Galeria, Audio and Video Security Surveillance on property. Have recommended this hotel many times.

    Posted byHotelStaff
    June 24, 2015
    Dear tc458, Thank you very much for your review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We look forward to your return. With much appreciation, Denise R. | Director of Sales
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    Always Great

    By

    June 17, 2015

    I make business trips to Houston every 4-6 weeks and love staying here. Conveniently located, staff are friendly and helpful, rooms are nice.

    Posted byHotelStaff
    June 18, 2015
    Dear MedMetinc, Thank you very much for your review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We look forward to your return. With much appreciation, Denise R. | Director of Sales
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    Clean and great service

    By

    June 16, 2015

    Great customer service. Comfortable and clean rooms. Nicely furnished.

    Posted byHotelStaff
    June 16, 2015
    Dear BabyL, Thank you so much for the kind comments concerning your recent stay with the Candlewood Suites Houston Galleria! We are so pleased that we were able to exceed and/or meet your expectations while in the Houston area. If there is anything that we can do further to improve our service please don't hesitate to reach out to me! With much appreciation Denise R/ Director of Sales
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    Not so great service

    By

    June 05, 2015

    platinumelite

    The hotel is clean and comfortable but the service is not so great. I hope the manager can take steps to improve the service.

    Posted byHotelStaff
    June 08, 2015
    Dear DD8348, Thank you very much for your review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments management takes pride in our service and will address the issue. I hope that I can convince you to visit our hotel again. It would be such a pleasure to personally welcome you back. With much appreciation, Denise R. | Director of Sales
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