Rated 4.1 out of 5 by 102
Rated 5.0 out of 5.0 by dh6559 Business Trip
I stay at this hotel when in Houston because of the great staff, convenient location and rooms. The staff always takes care to meet my needs. I highly recommend this hotel.
September 13, 2014
Rated 5.0 out of 5.0 by Jason6901 great place to stay
Stay was great. Thanks to everyone for making my stay feel like home. Loved that I could wash my clothes free of charge.
Location was great for work. I felt safe the whole time I was there.
I would recommend Candlewood Suites to anyone.
September 9, 2014
Rated 2.0 out of 5.0 by Cupcake14 Great Customer Service, Horrible Rooms
First of all we had to switch rooms three times. 1. Heavy walkers above us. 2. Bed was falling apart. 3. I had to clean the room (closet door covered in mildew) by this time it was late and we were too tired to leave. Our backs were hurting the next morning & I noticed a picture on the wall filled with mildew as well. Disgusting...
September 5, 2014
Rated 1.0 out of 5.0 by Anonymous8667856 Wouldn't stay again
Upon check in, I was provided with a room that had not been cleaned. The room had food and paper thrown all over the bed, floors, and counter tops. Upon asking for an alternate room, as I approached the second rooms door, and I realized it had been opened already. I wasn't sure if someone was cleaning it, or if something was wrong with the room provided that the door was left open. As a result, I went ahead in, and ensured it was safe before settling in. The room was not up to standards regarding cleanliness. I had a two night booking. Furthermore, the room was not attended to / cleaned after day 1 ( which I am confident is industry standard to at least replinish towels). Very disappointed with the stay as I have had good experiences with other Candlewood locations in the past. I will not be staying at this location in the future, and certainly will not be recommending to anyone for their stay.
September 3, 2014
Rated 4.0 out of 5.0 by bvis comfortable
Great place to stay. Would recommend if staying a long period of time. I would stay again if in the area. Great location.
September 1, 2014
Rated 5.0 out of 5.0 by Polly34 Great Service
The rooms were very comfortable and clean. Staff was friendly and attentive. The hotel location was not great. Although it says Candlewood Galleria, in reality it is pretty far away, about 3 miles. Overall good experience.
August 28, 2014
Rated 3.0 out of 5.0 by lynn0820 good exp
I would stay again because of the great space provided in the suite I stayed in. The kitchen could have been stocked a little more with coffee. It would have been perfect if there had been a half bath in the bedroom. Overall it was a good experience
August 26, 2014
Rated 5.0 out of 5.0 by Obonefam Stayed 2 Nights
Great location, quiet and easy to sleep. No problems encountered checking in or out. Not many cable channels but they do have movies available to watch. Bed was just a Queen but very comfortable along with soft pillows. Overall an excellent trip.
August 25, 2014