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  • 1 877 CANDLEWOOD
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About our Hotel

Location: Suburban

  • Location: Suburban
  • Closest City: HOUSTON
  • Distance From Hotel: 5.0MI
  • Local time zone: GMT-05:00

Check In: 3:00 PM Check Out: 12:00 PM

  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum check-in age: 21
  • Late checkout available

Credit cards

Credit cards

  • American Express
  • Carte Blanche
  • Diners Club
  • Discover
  • Master Card
  • Visa

Accessibility

Accessibility

  • Number of Rooms:8
  • Parking
  • Service Animals Allowed

Languages

Languages

  1. English
  2. Spanish
  3. Hindi

Pet Policy

Pet Policy

Max 2 pets allowed with nonrefundable fee. Contact the Hotel front desk for details about fees, weight restrictions, and pet health policy.
Pet deposit amount  15.00  USD  per stay
Pet fee amount  10.00  USD  per night

What's Nearby

What's Nearby

Attraction:
Galleria Mall
Distance From Hotel:1.0MI
Attraction:
Greeway Plaza/River Oaks
Distance From Hotel:1.0MI
Attraction:
Memorial Park
Distance From Hotel:3.0MI
Attraction:
Rice Village
Distance From Hotel:3.0MI

Parking

Parking

  • Car Parking Available
  • Uncovered parking, lighted, easy in and out access, room for larger vehicles, complimentary

Internet

Standard Internet Service

Standard Internet service is free for all guests
Wireless Internet available in Standard Rooms,Executive Rooms,Suites,Business Center,Public Areas
Wired Internet available in Standard Rooms,Executive Rooms,Suites,Business Center,Public Areas

Facility

Facility

  • Hotel renovated inFebruary 01, 2012
  • Total number of rooms:122
  • Total number of suites:122
  • Total number of rooms with only one bed:122
  • Total number of non-smoking rooms:111
  • Total number of rooms for the physically challenged:8
  • Interior corridor
  • Total number of floors:3
  • FEMA Property Number:TX0826

Hotel offers Southern Hospitality in the Houston Galleria Area

The Candlewood Suites® Houston by the Galleria hotel is ideal for tapping into the full Texas experience. This hotel has a close proximity to the Galleria and other Houston attractions that offers guests access to popular city features. Close to parks, shopping and business districts, our extended stay hotel helps you explore Houston, TX and everything the city has to offer.

For the business traveler, our
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Hotel offers Southern Hospitality in the Houston Galleria Area

The Candlewood Suites® Houston by the Galleria hotel is ideal for tapping into the full Texas experience. This hotel has a close proximity to the Galleria and other Houston attractions that offers guests access to popular city features. Close to parks, shopping and business districts, our extended stay hotel helps you explore Houston, TX and everything the city has to offer.

For the business traveler, our apartment-style suites create a sense of home, as well as provide all the modern technology you may need to accomplish your work goals while on an extended stay at the hotel. Houston is home to many major businesses and industrial parks and our location gives guests centralized access to many of them.

Our beautiful city is a great place for vacation travelers as well. Close to Reliant Park, Lakewood Church and downtown Houston, there's something for everyone. Easy access to the Galleria makes us a Houston visitor's shopping haven, and the theater district has multiple shows playing throughout the year.

During your stay, enjoy our 24-hr Candlewood Gym, full kitchens and free laundry services. Visit the Outdoor Gazebo Grill, grab a movie from the Lending Library and stop by the Candlewood Cupboard convenience store. Book a suite with us today and experience all that we have to offer!

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Features
Travelers love the features in our hotel's suites! Visit Houston, the Galleria and area attractions while making yourself at home with complimentary HSIA, free laundry facilities and a Fitness Center.

Guest Reviews

Rated 4.1 out of 5 by 368 reviewers.
Rated 3.0 out of 5.0 by Rooms are older and could use a facelift Was pricey for the quality of room. Could definitely use a facelift. Bed sheets felt like a plastic coating was on them! Closet, coffee bar and bathroom all open to the same 3' area..., not conducive to getting ready easily in the morning! Public areas of hotel were average. Location was convenient so we made it work, but would select an alternate hotel next time. September 21, 2014
Rated 5.0 out of 5.0 by Fantastic service I stayed at this hotel for a conference, and the facilities are very nice. My car did not start when I was trying to leave at the end of the conference. The concierge was extremely helpful. She found a hotel employee who could jump start the vehicle, and when that did not work she helped arrange for a tow truck and located a repair facility nearby that would be open the next day, which was a Saturday. I would gladly stay at this hotel again. September 18, 2014
Rated 3.0 out of 5.0 by An older renamed property but still a fair deal, but NOT a "deluxe" hotel. Parking attendant wanted me to surrender my car keys while I checked in. NEVER gonna happen! They put me in a room directly across from the noisy ice machine and the noisy vending machine which made beeping noises every 15 seconds. Fortunately the power cord was reachable. WHY can't you use a little sound deadening in the alcove, or put a door there? Street/highway noise from the fire escape door very annoying. See item above. And last, can someone tell me where it is graven in stone that housekeeping has to leave the thermostats set at the coldest setting when leaving, and that they MUST fiddle with the setting when a guest stays overnight? I detest coming into a room which is so cold that the warm air from the hall condenses as dew in the room. I don't want to huddle under the blankets while trying to get the room temp above 70. Other than that, the room was scrupulously clean, confortable bed, and the front desk staff were good. September 18, 2014
Rated 5.0 out of 5.0 by Good value Excellent value and convenience. Very comfortable and bar great September 17, 2014
Rated 5.0 out of 5.0 by HOUSTON GALLERY AND BUSINESS MY recent stay in Houston at Crowne Plaza River Oaks was nothing less than fabulous. The accommodations were nice and the best part of the stay was Aromatherapy Sleep Tight kit... I will always look first to book this hotel when traveling back to the Houston area. MANY MANY THANKS! September 17, 2014
Rated 4.0 out of 5.0 by Great food and experince; Restaurant service ok Breakfast is really great and I enjoy sleeping there since it is very nice and comfortable. The only problem I saw was the quality of the service in the restaurant. They were slow most of the time even though there were a handful of people in the restaurant. Other than that, it is a very wonderful place to stay and I would recommend it to anyone. September 16, 2014
Rated 1.0 out of 5.0 by Poor Experience Showers and sink never had hot water, A/C was blowing directly on my face and shower drain was backing up. Complained at the front desk and received a " sorry". Won't be staying there Again. September 14, 2014
Rated 4.0 out of 5.0 by Went the extra mile The Crowne Plaza team helped resolve a 3rd party booking problem and got me into a room on the date/time I needed it. This essentially turned a potential nightmare into a very satisfactory experience. My frown was turned upside down. Well done Crown Plaza team@@@ September 14, 2014
Rated 5.0 out of 5.0 by Felt pampered I felt as though each member of your staff was sincerely trying to give us top notch service, and they succeeded. We look forward to our next stay there in Houston. September 9, 2014
Rated 3.0 out of 5.0 by Okay hotel, staff not helpful Reserved a group of rooms for my upcoming wedding. Spoke with the hotel ahead of time about passing out gift bags for my out of state guests and they stated that it was no problem for them to pass them out and that they put an alert on all the rooms in my reserved group. The hotel did not pass out a single gift bag. I wish they had just told me that they don't pass out gift bags so I wouldn't have wasted my time and money creating nice gift bags (that I can only assume the staff took). September 9, 2014
Rated 4.0 out of 5.0 by Good value for the money Comfortable stay, clean room, in good shape fitness room September 8, 2014
Rated 5.0 out of 5.0 by Great Location and Value for Money Nice location, comfortable hotel and great value for money in Houston. Easy and secure parking September 6, 2014
Rated 4.0 out of 5.0 by Great Shuttle Service Drivers were friendly and a pleasure to be with. They were also very timely and on schedule to and from the Medical Center. September 5, 2014
Rated 5.0 out of 5.0 by Dallas TIS guest Friendly, knowledgeable staff from front desk to concierge to housekeeping. September 3, 2014
Rated 3.0 out of 5.0 by Check in We arrived early to the hotel and asked if we were able to check in. They informed us that it would be able a 15 min wait. We decided that we would wait. Over 1 and 1/2 hours later, we complained about our wait and they got us a room 20 min later. September 3, 2014
Rated 2.0 out of 5.0 by No hot Water While everything looks nice, no hot water is a biggie, having to return 4 times just to checkin not good. No pre check in procedures or not offered even after asking, after all I did have a reservation. September 2, 2014
Rated 5.0 out of 5.0 by Great location& great Value. I like this location for my business needs. There are also great dinning in this area. I also like the full service restaurant on the property if I don't want to leave the property. They also have good bar with plenty of friendly patrons and a great bar tender. They truly is my home away from home. August 31, 2014
Rated 4.0 out of 5.0 by Parking Not sure why we would have to pay for parking. I felt like if i was paying you to give me a chance to stay at your hotel. But i did enjoy my stay. August 30, 2014
Rated 5.0 out of 5.0 by Good Stay Enjoyed the stay. came back two nights later and stayed again. August 29, 2014
Rated 5.0 out of 5.0 by Another great stay in Houston This is the 4th time we've stayed at this hotel. It's not the most luxurious hotel, but if you are looking for a clean, comfortable hotel with spacious rooms and a friendly and helpful staff, I highly recommend this hotel. It is consistently a great experience and we will definitely return. The gentleman who checked us in was extremely courteous and friendly. August 27, 2014
Rated 5.0 out of 5.0 by Great staff Staffs are really helpful. Good location and spacious, well kept room. I will return! August 26, 2014
Rated 2.0 out of 5.0 by Disappointed with the service of the hotel. I selected your hotel because you have a contract with North American Spine located 1.3 miles from the hotel. I was in Huston for a serious back surgery and needed a hotel where I could rest and was close to the surgery center. Our first night was a nightmare with loud noise next door that carried on for hours and kept us from getting ample rest for post-op the next day. Upon leaving the hotel the next morning, the shuttle driver refused to take my wife and I to the surgical center because he insisted he cold only go to MD Anderson. He was very rude about it. That made me late 45 minutes for the appointment which made the surgical staff upset with me. It also cast me a taxi fee. I had to pay for a taxi for 3 days, which I did not plan on, and added to the expense of my trip. If you have a contract with the surgical center, you need to fulfill that obligation or not advertise it to attract business. Staff at the desk were apologized for the shuttle driver's attitude and his lack of willingness to accommodate our needs. They informed me that he was wrong and was suppose to take us to the Surgical Center. In other words, he was wrong. But, that didn't help as it was too late. On a positive side, the room was clean and we were happy with it. The staff at the main desk were pleasant and very professional. We ate in the dining area on four occasions and the meals were wonderful. The service was good with the exception of the shuttle disaster which caused me two problems with scheduling at the Spine Institute. There is a chance I will need to return for a second surgery. I doubt if I will stay there again after the shuttle mess that took place. The schedule at the Surgery Center is tight and they cannot be waiting for patients because of transportation issues, especially when I gave myself 90 minutes extra to make sure I wasn't late. Thanks for giving me the opportunity to respond. August 25, 2014
Rated 5.0 out of 5.0 by Clean and Comfy, We stayed here because my husband had to visit MD Anderson for his Leukemia. The hotel room was clean and quiet, The Bed was super comfortable and the large Fluffy pillows are Awesome! We will stay here again! Was a wonderful experience. The staff was so kind and professional. I only wish we had been here on Vacation! August 24, 2014
Rated 5.0 out of 5.0 by front desk staff Your staff on the front desk are the most helpful of any of the hotels we stay at. My wife and I have been staying at the Crowne at least 2 nights a month for the last 10 months. The front desk staff treat us like family, even family you would want to be around. We have recomended The Crowne River Oaks to all our friends that will be in the Houston area. This is the only hotel we have stayed in that we feel at home when we arrive. August 20, 2014
Rated 5.0 out of 5.0 Very friendly and helpfull staff. comfortable and quite room. The property location is perfect in the nice Rover oaks area of Houston. Close to galleria and nice eating venues. The staff werr helpful and saw to your needs. Rooms are clean and quite August 19, 2014
Rated 5.0 out of 5.0 by worked out perfect for our needs! We had to be in houston for a long stretch! The staff at this property is amazing ! They make you feel like family. August 18, 2014
Rated 5.0 out of 5.0 by Comfortable bed Great Place, great beds, nice bar and good breakfast August 17, 2014
Rated 4.0 out of 5.0 by Decent Stay The hotel is big enough to have the amenities and services for an executive business trip. The only problem was no maid service in my room between the first and second nights. Everything else was good. August 15, 2014
Rated 4.0 out of 5.0 by Front Desk The reason why I gave 10 for the front desk and staff, was only because of the lady that I am speaking of at the front desk (young black lady) It should be on the registration, she checked me in, so they can find out her name from there. She has made my stay enjoyable every time I've been there, and I've stayed at the hotel probably 4 to 5 time in the last 3 months and I've recommended other to stay there. Excellent employee. August 14, 2014
Rated 3.0 out of 5.0 by Good location but weird smell Travel for business 3 weeks a month and always stay here but noticing that the weird, musty smell in the hallways and rooms is getting worse. All of my clothes and luggage pick up the smell and have to be washed twice when I get home. Rate it good for the area and location is convenient but would look for a hotel that did not smell like this if there was a comparable rate. August 10, 2014
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