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Rated 4.3 out of 5 by 17 reviewers.
Rated 4.0 out of 5.0 by Holiday stay Staff was friendly and helpful. Although small the room was clean and comfortable. Location could have been better as traffic was terrible (Holidays) and crazy. The bed could have been positioned better as it was very difficult to get into from one side. There is no continental breakfast offered, only coffee in the small lobby "store". December 31, 2013
Rated 5.0 out of 5.0 by Wonderful This is the second time my husband and I have stayed at your hotel. We will always stay there because it is so clean, comfortable, and reasonable. My children live in Houston and we come for an extended stay every two years. The only thing I could say that would improve your hotel is lights on the sign on the street. It is a little hard to find at night. One big plus on this stay is you have changed the laundry so that I do not have to find quarters. A BIG thumbs up!!! December 20, 2013
Rated 5.0 out of 5.0 by Perfectly Executed Our stay was handled perfectly! Not only is the hotel immaculately maintained, but the staff is friendly and very attentive. We were promptly greeted when we walked in the door. Check in was smooth and all paperwork clearly explained. There were even well maintained bell carts to use. When we had an issue with the ac unit in our first room the manager was quick to get us a new room, bring our new keys up to us, and provide us with reward points for the inconvenience. December 4, 2013
Rated 1.0 out of 5.0 by The room smells like garbage With all my respect, I would like to express my experience due to my LAST stay at CANDLEWOOD Suites. I was on room number 300, this room stinks very hard. I asked to change me to another room but the front desk told me that the hotel was full. I asked for a refund but this was imposible, so asked for a deodorant to minimize the odor but it wasn't enough (2 nights) However, other Candlewood Suites close the airport on Tollway 8 at Houston smells pretty much the same #2 nights). Now I know why Candlewood suites have available rooms when no one else haven't. Unfortunally this hotel is very pretty on the outside but garbage in the inside. November 18, 2013
Rated 4.0 out of 5.0 by comfortable stay. Comfortable stay. Clean, quiet, friendly and reasonable price. No platinum elite or priority rewards recognition. November 18, 2013
Rated 4.0 out of 5.0 Nice Great staff and good facility, all the way around. November 3, 2013
Rated 5.0 out of 5.0 by Very Clean and comfortable Beds. Let me start by saying I was in town to decorate a nursery, so I checked in left and went to work. Got into my room 126 around 1130. Only to find out I had NO hot water. I called down to desk and she immediately offered me another room on the 2nd floor. She went with me to check and make sure the hot water was working, and it was. So I got my hot shower and proceeded to go to bed. Nice clean soft sheets, cold room, quiet, comfortable bed. Good night sleep makes for happy customer. I will return. September 25, 2013
Rated 5.0 out of 5.0 by MY EXPERIANCE AMAZING EXPERIANCE!!! I DO RECOMMEND the front desk afternoon girl was so nice and such a great greeter. The housekeepers were so helpful. My room was clean and neat I felt like I was home. I was very happy I booked my stay at Candlewood suits and I will most certainly will use again. September 6, 2013
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