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    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    79%
    Recommend This Property

    Overall Experience

    4.1

    based on 40 reviews
    79%
    Recommend This Property

    Ratings Breakdown

    40reviews

    • 5 Stars
      24
    • 4 Stars
      7
    • 3 Stars
      2
    • 2 Stars
      3
    • 1 Stars
      4

    Great Experience

    By

    February 18, 2015

    Hotel was new, clean and in a great location. For the money, it was by far the best hotel around.

    Posted byHotelStaff
    February 19, 2015
    notyou91, We want to thank you for your kind review of our property with kind words. We also appreciate your business and value your opinion at great lengths! Please do not hesitate to let us know how we can improve upon meeting your satisfaction during your next stay with us. We are here to serve you!
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    DO NOT GET A GROUND FLOOR ROOM

    By

    January 18, 2015

    club

    Mattress and pillow were extremely uncomfortable. Room looked a little run down. Fitness center was better than most (which is important to me).

    My biggest issue was that after requesting a high floor room at the time of booking, I was given a ground floor room located at the front of the hotel. Probably because this hotel is located behind an abandoned construction site that attracts all sorts of trouble (a colleague thought he saw a drug deal going on), they feel the need to brightly light the front of the building for security purposes. Well, that's great unless you have a ground floor room located in the front. With spot lights shining into your hotel room window, unless the shades are clamped completely tight, bright light streams through. I brought this to the attention of the front desk manager, but though he took action, it had no effect.

    Look, be aware that as a value hotel (they don't offer many services to keep the price down), the price you pay is really not worth it if you don't get a good nights sleep.

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    Good Suite Hotel

    By

    December 22, 2014

    Really liked the hotel but the access from the busy highway can be rather difficult during periods of high traffic congestion. Linda was very helpful during my reservation process.

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    Stay away. Lot of choices in the neighborhood. Don't put up with this

    By

    December 15, 2014

    club

    Stay away. Lot of choices in the neighborhood. Don't put up with this

    Posted byCustomerCare
    December 25, 2014
    Dear RDX1, Thank you for being an IHG Rewards Club member and for leaving us a feedback. We work very hard to ensure our facilities and service are superior and we strive to be the best hotel in the area. Please accept our sincere apologies for falling short of your expectations. We take all reviews very seriously and your feedback will help us improve for our next guest or your next visit. We value you as an IHG Rewards Club member and hope you will continue to choose IHG for your future travel needs. Sincerely, Lera P Case Manager IHGCare
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