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    Candlewood Suites Houston NW - Willowbrook

    Houston, Texas Hotel's Guests Prefer Comfort

    Whether you are here for a night or for an extended stay in Houston, TX, our hotel's location serves your needs. Escape the hustle and bustle of downtown and enjoy the suburban surroundings of the Candlewood Suites® Houston NW Willowbrook hotel on the northwest side of the city.

    Begin your stay with a shopping visit to the nearby Willowbrook Mall, just 1.5 miles away, or take the family ice skating throughout the year at the Aerodrome indoor complex. Adults enjoy the horse racing at Sam Houston Race Park, just a few minutes away. Should you decide to explore downtown Houston, TX, our hotel's location is a short drive from popular destinations like the Museum District and Minute Maid Park.

    Business travelers enjoy the convenience of having a 24-hour Business Center and our complimentary services, as well as the short distance to area businesses like Hewlett-Packard, Baker Hughes, BJ Services and IKON. Let us be your office away from home during your next visit to Houston, TX.

    Our hotel's amenities are designed to make your visit a relaxing one. Enjoy the outdoor pool and barbecue grills, as well as the free high-speed Internet access in each one of the hotel's suites. An extended stay in Houston, TX is made more convenient with our complimentary laundry facility and a 24-hour Fitness Center. Book your stay with us today at our north Houston hotel and you'll see why guests "Consider Us Home."

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    Quick Info

    Highlights

    • On-site Guest Self-Laundry Facilities
    • Housekeeping Full Service
    • Standard Wireless Internet service is free for all members
    • On-site Fitness Center Available
    • Outdoor Gazeebo Grill
    Pets Welcome

    It’s hard to leave your best buddy at home when you’re traveling for extended periods, so we provide a pet friendly experience. Restrictions and fees apply.

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    Whether you are booking suites for a family reunion or suites for your company's training needs, Candlewood Suites hotels can accomodate your group.

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    Workout whenever you want: Candlewood Gym always has an open door and lots of aerobic and cardio equipment to make it easier to stick to your exercise routine, no sweat.

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    At Candlewood Suites® hotels, we want you to experience comfort in every sense.

    Getting Here

    Candlewood Suites Houston NW - Willowbrook
    Palo Alto Airport of Santa Clara County
    20 Minutes, 10 Miles
    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    78%
    Recommend This Property

    Overall Experience

    4.1

    based on 39 reviews
    78%
    Recommend This Property

    Ratings Breakdown

    39reviews

    • 5 Stars
      23
    • 4 Stars
      7
    • 3 Stars
      2
    • 2 Stars
      3
    • 1 Stars
      4

    DO NOT GET A GROUND FLOOR ROOM

    By

    January 18, 2015

    club

    Mattress and pillow were extremely uncomfortable. Room looked a little run down. Fitness center was better than most (which is important to me).

    My biggest issue was that after requesting a high floor room at the time of booking, I was given a ground floor room located at the front of the hotel. Probably because this hotel is located behind an abandoned construction site that attracts all sorts of trouble (a colleague thought he saw a drug deal going on), they feel the need to brightly light the front of the building for security purposes. Well, that's great unless you have a ground floor room located in the front. With spot lights shining into your hotel room window, unless the shades are clamped completely tight, bright light streams through. I brought this to the attention of the front desk manager, but though he took action, it had no effect.

    Look, be aware that as a value hotel (they don't offer many services to keep the price down), the price you pay is really not worth it if you don't get a good nights sleep.

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    Good Suite Hotel

    By

    December 22, 2014

    Really liked the hotel but the access from the busy highway can be rather difficult during periods of high traffic congestion. Linda was very helpful during my reservation process.

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    Stay away. Lot of choices in the neighborhood. Don't put up with this

    By

    December 15, 2014

    club

    Stay away. Lot of choices in the neighborhood. Don't put up with this

    Posted byCustomerCare
    December 25, 2014
    Dear RDX1, Thank you for being an IHG Rewards Club member and for leaving us a feedback. We work very hard to ensure our facilities and service are superior and we strive to be the best hotel in the area. Please accept our sincere apologies for falling short of your expectations. We take all reviews very seriously and your feedback will help us improve for our next guest or your next visit. We value you as an IHG Rewards Club member and hope you will continue to choose IHG for your future travel needs. Sincerely, Lera P Case Manager IHGCare
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    Management

    By

    December 10, 2014

    platinumelite

    The manager on duty impressed me the most as he was showing great concern about the way his lobby appeared as you walked in and was moving plants and furniture to get a new look as I was checking in. He and I had a discussion about décor because I stay in CW all over the place and was familiar with lobby set ups and I shared what I liked to see when I walk in from a customer's perspective. The next day this same manager and a staff member were in the cupboard changing out and rearranging the refrigerated items for a new look. That was impressive to me because it shows that this is not just a job for him, he takes pride in his job which reflects quality in the hotel as a whole, I know if there's an issue with the hotel this guy will address it promptly and directly because he genuinely cares.

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