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    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    86%
    Recommend This Property

    Overall Experience

    4.2

    based on 139 reviews
    86%
    Recommend This Property

    Ratings Breakdown

    139reviews

    • 5 Stars
      85
    • 4 Stars
      26
    • 3 Stars
      10
    • 2 Stars
      10
    • 1 Stars
      8

    Good access to medical centers

    By

    April 08, 2015

    club

    Basically good; bathtub could use some treads to keep from slipping while in the shower. A can of air freshener would be nice in the smoking rooms.

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    Almost like home

    By

    April 05, 2015

    My wife and I took her brother to M D Anderson for treatments 3 times. After careful consideration, we chose the Candlewood Suites near the medical center. It is about 3 miles from the hospital and during the week, they provide a free shuttle from 7am to 7pm. They not only pick you up, but will take you by grocery stores or eating places if you ask them. Once you check in, if your stay is extended for medical reasons, you keep your room till you check out. The free laundry and workout room are a bonus. I cannot begin to express our gratitude to Andy and his staff for the way we were treated at this hotel. Our family thanks you and know that you will continue to give it your best to all the families with cancer patients that come to Houston. Thanks again and we wish you the best.

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    Friendly Staff - convenient to MD Anderson

    By

    April 02, 2015

    I have stayed at this location about 4 times now while I have had to have medical procedures at MD Anderson. Except for 1 time the room has been very clean (1 time the table had not been wiped down). The bed is fairly comfortable as well as the pillows - not home but not too bad. The bathroom is an adequate size and has always been clean. The kitchenette is a real plus!
    The rooms could be better insulated against noise - 3 of the 4 times that i've stayed here I have been woken at all hours because of noisy neighbors - next door or above. The doors close very noisily also, but when you can hear the person in the next room snoring in the middle of the night it might be an indication that there is inadequate insulation between the rooms.
    Quite a few eating establishments nearby although traffic can be a problem.
    Otherwise a good choice if you're needing to be near MD Anderson.

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    Good bang for the buck

    By

    March 23, 2015

    I choose this hotel because it is invisible. By this I mean, the service is excellent and I can get by with scant attention to minor details. I fit in the hotel as if it were a second home and I am comfortable staying here.

    My stays are tranquil and quick. I like this hotel.

    Posted byHotelStaff
    March 26, 2015
    Grey Bear, Thanks for the great comments! We have a great staff that will go above and beyond for our guest. Hope to see you on your next stay. Thank You, Andy Silva General Manager
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