Rated 4.2 out of 5 by 77
Rated 5.0 out of 5.0 by the 2 of us multiple stays
We have made several trips to M.D. Anderson and almost every stay has been with Candlewood Suites. The staff is nice and helpful. Rooms are clean and comforable. Free transportation to and from medical center is a plus.
August 26, 2014
Rated 5.0 out of 5.0 by EpicJoe Clean, comfortable room
I enjoyed my stay at this hotel, and found the provisions to be adequate, clean, and comfortable.
August 26, 2014
Rated 5.0 out of 5.0 by Crackers52 Nice facilities and service
Clean and pleasant place to stay. They have a shuttle to the Medical Center which was a real added bonus.
August 24, 2014
Rated 5.0 out of 5.0 by Happy Hands Excellent Service
Indeed the Candlewood Suites provided top rated service. In addition, the staff were very friendly and helpful and the rooms were spacious and tidy along with comfortable and suitable furnishing. I look forward to staying at the Candlewood Suites time and time again! By the way the prices are affordable and the locations are within walking distance from local establishments.
August 18, 2014
Rated 2.0 out of 5.0 by JAAL1330 POOR CUSTOMER SERVICE
Unprofessional front desk. Not familiar with hotel layout when assigning rooms.
There was a 30 minute delay in checking in. Only one person at the desk with others waiting to check in all while the clerk isanswering incoming calls.
Stayed at this location before...it is always the same problem...the manager and or owner has done nothing to improve the situation.
I do alot of business travel and this is the worse yet.
This was my last stay!!
August 15, 2014
Rated 5.0 out of 5.0 by visiting patient great stay
This is a good hotel for the price. The staff was very accommodating.. I recommend this hotel.
August 13, 2014
Rated 5.0 out of 5.0 by rlgerik Above and Beyond!
Candlewood Suites at the Houston Medical Center was more than I expected for my stay in Houston. Every hotel employee I had the pleasure of dealing with was extremely pleasant, helpful and accommodating. Kim, D'Avonti and Claudia stood out above all of the rest. The hotel itself was very nice and kept very clean. It was a wonderful experience!
August 9, 2014
Rated 2.0 out of 5.0 by Marcea02 Great price, but lacking some basics
The hotel is very clean, rooms are clean. Furniture in my room was very worn and cracked, The room temp was tough to get consistent. It was either very cold or hot. Don't like how AC shuts off in the middle of the night due to in activity. I stay at this hotel because it is next door to my companies Houston offices and rely on the little store for breakfast. Choices were very slim, only had diet non caffeine cold drinks. I have stayed here a few times and it has always been a great value for the price, but this time I was very disappointed.
August 6, 2014