Rated 4.2 out of 5 by 62
Rated 5.0 out of 5.0 by mathfan73 Excellent, helpful staff
We found the staff to be very customer friendly; always willing to help and to be available for assistance.
July 23, 2014
Rated 5.0 out of 5.0 by Motor City Friendly Staff
The staff was very friendly and helpful. The location was 10 min away from everything you need. Very clean and safe. No problems with my vehicle while sleeping. And pet friendly. I will be staying here again and would recommend this place to others.
July 19, 2014
Rated 4.0 out of 5.0 by Medical patient in city Medical related visit
The hotel is nice, but the staff should communicate with the residents when problem occur with transportation, and address issues regarding unsanitary problems in public areas. Housekeeping should be on call to address problems pointed out, to make the stay for guest and their visitors more enjoyable.
July 17, 2014
Rated 5.0 out of 5.0 by Nelda0221 A comfortable place away from Home
This is my second time with this specific Candlewood Suites. I felt so comfortable and safe, I wouldn't want to stay anywhere else. Everyone is exceptionally friendly and helpful. This property is being managed extremely effectively. Thank you for your dedication to your guests.
July 11, 2014
Rated 5.0 out of 5.0 by Loda Great place to stay
We had a great experience here! Stayed for my husbands visit to MD Anderson and will return when we come back for radiation treatments.
July 10, 2014
Rated 3.0 out of 5.0 by Billd27 Furnishings worn out
Good staff and location. Chairs, sofas, and carpet were worn out and need to be replaced. Coffee maker did not work.
July 7, 2014
Rated 5.0 out of 5.0 by Tricia603 Excellent service with a smile
The only negative about this hotel is that the mattresses are very hard. It would not stop me from staying at this establishment any time I'm in the Houston area. Excellent customer service, clean, and not far from shopping and restaurants. Really enjoyed our stay!
June 30, 2014
Rated 3.0 out of 5.0 by LJV53 Three's a crowd!
I have stayed at this property once and another Candlewood property once and both times I was given a room that was already occupied! This happened twice at the previous property. This is extremely embarrassing for both me and the other guest and I don't understand why the hotel doesn't know where and who are staying in their room's. Please train your desk personnel on the proper use of the booking software.
June 24, 2014