Rated 4.2 out of 5 by 108
Rated 3.0 out of 5.0 by MY DISAPPOINTED FAMILY Not as big as portrayed online, m-f only shuttle, no oven
We booked what is called a "Suite". Supposed to sleep 6 comfortably, have full kitchen incl. oven,
December 19, 2014
Rated 5.0 out of 5.0 by wwoman We will definitely be back.
My daughter and I stayed here for 5 days for our first visit to MD Anderson. It is set back a little from the road which is great in Houston. The entire staff was very friendly and considerate of our needs. We never needed for anything. Even the first night when we were wore out and my daughter wasn't feeling good. We just went downstairs to the pantry and got her some soup and ate in the suite. I didn't notice until we were here that it was pet friendly. I will definitely be considering bringing my dog with me on short trips here from now on. The room and location was just right for all of our needs and the medical rates are good here. We felt very much at home here. Unfortunately I will have to make more trips to Houston but Candlewood will definitely be our place when we return.
December 19, 2014
Rated 5.0 out of 5.0 by preschool teacher Friendly Place
We have always felt comfortable staying at Candlewoods. My husband is being treated at MD Anderson Cancer Center. We have been coming to Houston for over a year. We have always stayed at this location. When my husband was told he was free of any melanoma we told the staff at Candlewood. When we checked out the service desk receptionist gave him a card and a little bag of goodies. All the staff had signed the card to rejoice with us at the good news. The remission was short lived, but the warm feeling we have gotten from all the staff helps us relieve stress when dealing with this disease.
All of the shuttle drivers are super nice and help us in and out of the van. I am a stroke survivor and have trouble with my leg. I feel safe knowing there is someone to help me get in and out of the van.
My only criticism is more of a request. We wish there were more food items and personal care items in the store.
December 17, 2014
Rated 1.0 out of 5.0 by gthywtsss Never Stay Here
The parking lot was dark. The room was terrible. There were holes and rips in the furniture and the ac was so loud, I could not sleep. I took pictures of the tears in the furniture. I will be happy to share. I have stayed in several Candlewood Suites. This is my first poor experience.
December 14, 2014
Rated 5.0 out of 5.0 by don1844 Medical Stay
Would stay again if in Houston , this was my 2nd stay here.
December 3, 2014
Rated 5.0 out of 5.0 by HurricaneSara The only place I'll stay....
Quite simply, this property is the only place I will stay each time I have to visit MD Anderson, every three months. I always get the one bedroom suite, and it feels like home. The staff is exceptional. It is such a relief to come "home" to my room after a stressful day at the Cancer Center!
December 2, 2014
Rated 4.0 out of 5.0 by lcassidey Stay
Overall, I like the hotel. Great location, having a laundry and kitchen is great. The laundry needs new equipment. The staff was poorly trained and had trouble with doing a weekly billing.
November 27, 2014
Rated 5.0 out of 5.0 by 67forrest Military School
I enjoyed my stay; the people were friendly and the room was clean.
November 24, 2014