Rated 4.1 out of 5 by 74
Rated 5.0 out of 5.0 by Happy Hands Excellent Service
Indeed the Candlewood Suites provided top rated service. In addition, the staff were very friendly and helpful and the rooms were spacious and tidy along with comfortable and suitable furnishing. I look forward to staying at the Candlewood Suites time and time again! By the way the prices are affordable and the locations are within walking distance from local establishments.
August 18, 2014
Rated 2.0 out of 5.0 by JAAL1330 POOR CUSTOMER SERVICE
Unprofessional front desk. Not familiar with hotel layout when assigning rooms.
There was a 30 minute delay in checking in. Only one person at the desk with others waiting to check in all while the clerk isanswering incoming calls.
Stayed at this location before...it is always the same problem...the manager and or owner has done nothing to improve the situation.
I do alot of business travel and this is the worse yet.
This was my last stay!!
August 15, 2014
Rated 5.0 out of 5.0 by visiting patient great stay
This is a good hotel for the price. The staff was very accommodating.. I recommend this hotel.
August 13, 2014
Rated 5.0 out of 5.0 by rlgerik Above and Beyond!
Candlewood Suites at the Houston Medical Center was more than I expected for my stay in Houston. Every hotel employee I had the pleasure of dealing with was extremely pleasant, helpful and accommodating. Kim, D'Avonti and Claudia stood out above all of the rest. The hotel itself was very nice and kept very clean. It was a wonderful experience!
August 9, 2014
Rated 2.0 out of 5.0 by Marcea02 Great price, but lacking some basics
The hotel is very clean, rooms are clean. Furniture in my room was very worn and cracked, The room temp was tough to get consistent. It was either very cold or hot. Don't like how AC shuts off in the middle of the night due to in activity. I stay at this hotel because it is next door to my companies Houston offices and rely on the little store for breakfast. Choices were very slim, only had diet non caffeine cold drinks. I have stayed here a few times and it has always been a great value for the price, but this time I was very disappointed.
August 6, 2014
Rated 5.0 out of 5.0 by MrGibbs Terrific service
I have nothing but praise for this hotel. We were in town for doctors visits. We were called immediately after checking in to see if there was anything that we needed. Upon checking out, we were told to have a great day. Actually, the clerk made my day. The room was clean and well supplied. The cost of the room was well below what we expected to pay compared to other hotels in the area.
We will return next year!!
August 4, 2014
Rated 5.0 out of 5.0 by TMC Traveler Great Service at Candlewood Suites
Loved my stay at Candlewood--great value, but best of all great staff. The service was outstanding! I completely recommend this hotel to anyone traveling to the Texas Med Center. It is wonderful in every way!
August 3, 2014
Rated 5.0 out of 5.0 by Steve298300 Great value
Easy access to 610. Very comfortable room with good amenities. Would definitely stay again for extended reasons. Good shower pressure. Slept well every night. Love the free laundry.
July 31, 2014