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Rated 4.2 out of 5 by 79 reviewers.
Rated 4.0 out of 5.0 by check in From previous notes, had trouble because reservations werent made by the staff and then checking out, they charged the wrong card, not the buisness card on file. Yes they were told to charge the buisness card and not my card I used for incidentals. September 10, 2014
Rated 5.0 out of 5.0 by Nice One of the better places to stay in the area. I would recommend Candlewood over other places just about everywhere. August 27, 2014
Rated 5.0 out of 5.0 by multiple stays We have made several trips to M.D. Anderson and almost every stay has been with Candlewood Suites. The staff is nice and helpful. Rooms are clean and comforable. Free transportation to and from medical center is a plus. August 26, 2014
Rated 5.0 out of 5.0 by Clean, comfortable room I enjoyed my stay at this hotel, and found the provisions to be adequate, clean, and comfortable. August 26, 2014
Rated 5.0 out of 5.0 by Nice facilities and service Clean and pleasant place to stay. They have a shuttle to the Medical Center which was a real added bonus. August 24, 2014
Rated 5.0 out of 5.0 by Excellent Service Indeed the Candlewood Suites provided top rated service. In addition, the staff were very friendly and helpful and the rooms were spacious and tidy along with comfortable and suitable furnishing. I look forward to staying at the Candlewood Suites time and time again! By the way the prices are affordable and the locations are within walking distance from local establishments. August 18, 2014
Rated 2.0 out of 5.0 by POOR CUSTOMER SERVICE Unprofessional front desk. Not familiar with hotel layout when assigning rooms. There was a 30 minute delay in checking in. Only one person at the desk with others waiting to check in all while the clerk isanswering incoming calls. Stayed at this location is always the same problem...the manager and or owner has done nothing to improve the situation. I do alot of business travel and this is the worse yet. This was my last stay!! August 15, 2014
Rated 5.0 out of 5.0 by great stay This is a good hotel for the price. The staff was very accommodating.. I recommend this hotel. August 13, 2014
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