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Rated 4.2 out of 5 by 99 reviewers.
Rated 5.0 out of 5.0 by great stay Totally what I expected during my stay: great responsive staff, comfortable room. The only issue that I had was with some of the gym equipment that was not working properly and there was no notice of that prior to use. November 16, 2014
Rated 3.0 out of 5.0 by Convenient to HMC This is an extended stay hotel. No frills, rather drab interior. The floor I stayed on smelled of stale smoke in the elevator lobby and hallway. The room did not smell of smoke. The hallway was noisy. The staff was very friendly and helpful. The area surrounding the hotel is kind of dicey. The hotel address has nothing to with the actual location and is difficult to find. November 8, 2014
Rated 1.0 out of 5.0 by Hardest Beds Ever and Room Open when checked in Booked this room quickly due to sons emergency surgery the next day at Texas Childrens Hospital Go there at 9pm and checked in; went up to the room and BAM, it was propped open by the door latch. Called down to desk and they said, "Uh we were checking the rooms earlier and forgot to latch it back." I was uncomfortable with that response and asked for a different room - Sorry, we dont have any. So I dealt with it. Bedding had not been turned down; pull out couch bed didnt have any bedding. CAlled for bedding and took forever. Floors very dirty. So called Quenn bed wasnt a queen bed, it was more like a double; the mattress was hard and I was unable to sleep good. Lastly, the A/C didnt work in the room only in the living room area and the vent that was trying to work was so loud that we couldnt sleep without turning it off. HORRIBLE EXPERIENCE! November 6, 2014
Rated 5.0 out of 5.0 by great service, friendly staff The staff is so friendly and professional. They have become like family. The manager is fantastic. November 4, 2014
Rated 4.0 out of 5.0 by Very Nice Hotel This is a clean and comfortable hotel. It does not have a swimming pool or Jacuzzi, but is equipped with a fitness center and laundry center. Restaurants are nearby and within walking distance. November 2, 2014
Rated 4.0 out of 5.0 by Room was great and Staff was friendly. Everything about this hotel was great for the area and the price. The only complaint I have is there is no air conditioning unit inside the bedroom in the suite, making airflow poor at night. Other than that, it is what you would expect! November 1, 2014
Rated 5.0 out of 5.0 by Great place to stay The staff was excellent and friendly. The availability of the hotels shuttle to the major hospitals in Houston was terrific. The free laundry made the stay so much more enjoyable. October 30, 2014
Rated 5.0 out of 5.0 by Home away from home This is an ideal place for a family on a budget. You can store things in the full size fridge and cook on a two element stove. All implements were clean and in good shape as well as the room. October 28, 2014
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