Rated 4.1 out of 5 by 66
Rated 3.0 out of 5.0 Decent hotel for the money
The staff is nice, the place is kept clean, but there are a couple things to consider.
First the location is terrible if you are not in town for medical treatment at Medical Center, or going to an event at NRG. There is nothing around, it is a grimy part of town, and ugly.
Also, I stayed here for nearly two months, and in that time only two out of five washing machines worked. The problem was brought to the attention of management, they brought out a repair guy, which accomplished nothing. When I left, two machines worked. That is annoying and inconvenient, especially when Candlewood makes such a big deal about this amenity. Read other reviews from between May and now and you will see many guests mention this, and one response even says it was taken care of, this is not true as of July 23rd. Besides them being broken it looks like they have never been cleaned, which was also mentioned to management, and not addressed.
The internet is garbage, if you need good fast internet on your stay you wont get that here.
There is a pool but they dont use it. Its hot in Houston, you may want a place with a pool.
We got a good medical rate, we never felt unsafe, and like I said, they keep the place pretty clean and the staff is friendly, so if the location works for you and you won't be staying for an extended period you can probably save some money staying here. But for long stays where you need to have internet and washing machines, you may want to weigh your options.
July 27, 2014
Rated 5.0 out of 5.0 by K Vaughn Great Service
Staff was great!!!! Hotel was clean and rooms were comfortable.
July 25, 2014
Rated 4.0 out of 5.0 by saraht28 GREAT PLACE NO POOL
gREAT PLACE TO STAY BUT THERES NO POOL. VERY CLEAN AND COMFORABLE NICE KITCHEN IN ROOMS
July 24, 2014