Rated 4.2 out of 5 by 86
Rated 5.0 out of 5.0 by Houston newbie Friendliness and comfort
The staff at Candlewood Suites were very friendly, which is welcoming when one is in an unfamiliar city. They were understanding and helpful when contacting them for directions and information. The room was spacious and the bed was very comfortable.
October 14, 2014
Rated 5.0 out of 5.0 by Valeroonie Cozy home from home
Very nice old quaint hotel with kitchen. It's missing all the bells and whistles of a higher quality hotel however you can't beat the comfort. No cleaning of the rooms provided your entire stay so those with kids will have to clean as you go. For me, a single business traveling, this was not a problem. Lastly, bring your own...everything, coffee, milk, shampoo, etc.
BUT, sleep well, safe and protected.
October 8, 2014
Rated 2.0 out of 5.0 by Saintsindahouse Awful stay
We have stayed at this property the last four trips to Houston for hospital stays. The first time it was fine, however, has gotten progressively worse. This time the internet connection only worked 2 of 10 tries. The smoke smell in elevators and room has also gotten progressively worse. We are IHG rewards members and almost always use an IHG property. The Holiday Inn, Holiday Inn Express and Candlewood seem to switch on who offers hospital discounts. I would suggest the other two if they offer and another brand if they do not. We have to use the internet to make appointments and check schedules. We had to leave room and use fast food places to do this. It has been reported every time we use the hotel and has only gotten worse.
October 3, 2014