Rated 3.9 out of 5 by 239
Rated 5.0 out of 5.0 by Cowboys chick Holiday inn perfect as always
I stay in a lot of hotels and holiday inn is one of my two favs to stay at. Well lit parking with a guard at night, I knew my car was safe. Front desk was helpful and knowledgeable (I run into a lot of poorly trained front desk people, but never at a Holiday Inn). This one lived up to what I expect! Only 15 min to galleria or downtown, but just far enough not to get caught in traffic like in the galleria area. Great view of galleria and med center. I plan on staying here on my next trip to Houston :)
July 18, 2014
Rated 5.0 out of 5.0 by PennyS Clean, comfortable and wonderful service
I've stayed at this Holiday Inn for four years running while being treated at MD Anderson Cancer Center. During those years I have seen the rooms updated so that they are artfully designed and very comfortable. I rely on their timely shuttle service and enjoy the friendliness and helpfulness of the drivers. The only change I saw that I would like to see reversed is the offering of the breakfast buffet. It had such a nice selection of hot foods and fruit. As long as I'm coming to Houston for treatment, I will always stay here!
July 17, 2014
Rated 4.0 out of 5.0 by KGPL Welcome Points? Where are they?
I was promised 500 bonus points instead of water, but never was credited to my account...That leaves a bad taste in my mouth...
July 14, 2014
Rated 2.0 out of 5.0 by Fashion_nomad Ok for a short stay
I booked this hotel for a 5 night stay for work. Upon first entering, the lobby is very well decorated and inviting. In all fairness, the front desk staff mentioned that the hotel is currently undergoing renovations. I found my room to be a bit too shabby and the bathroom in poor condition. The water pressure was good in the shower but the toilet seemed to be very, very old. There were a fridge and microwave and parking was ok. Internet was free. Perhaps when renovation is complete the place will feel a bit more modern. But for the price, and the brand, I expected more.
July 13, 2014
Rated 4.0 out of 5.0 by JS Teresa great location
We really liked that the hotel was centrally located. We were in walking distance (and quick drive) to supermarkets and department stores and restaurants. Since we were attending a convention at the NRG facility we were excited to be close enough to walk. And we also REALLY appreciated the shuttle ,and Mr George, that got us to and from the facility when it was raining.
Downside- the fridge in the room wasn't very cold. Other than that it was a great place!
July 11, 2014
Rated 5.0 out of 5.0 by gabew75 Great Location and Great Staff!
I have 0 complaints about our stay here. My son has autism and loves trying different hotels around town and specifically, different Holiday Inns.
They staff was very attentive and friendly despite the fact that the hotel was packed and busy from the holiday weekend.
One light bulb was burned out in the room and the vinyl chair was torn, but other than that there was nothing out of place or uncomfortable about the room. We stayed 4 nights and my son loved it!
July 9, 2014
Rated 5.0 out of 5.0 by Heidi23 Convention stay
We were very pleased with our stay, and if we this site is chosen again in the future I hope this Hotel is on the list.
July 8, 2014
Rated 5.0 out of 5.0 by Dicky66 comfortable rooms
I enjoyed my stay and everything was within reach.
I was able to get any information that I needed from the front desk.
July 8, 2014
Rated 4.0 out of 5.0 by Aunt Bucky great service
I have stayed at this hotel before threw md Anderson hospital and was in a room on 2nd floor that smelled the smoke every time we stayed on that floor. This time I didn't go threw md and was put on 8th floor and smelled a lot better. I also had to pay more for the room not going threw md. Guess money does get you better service.
July 6, 2014
Rated 3.0 out of 5.0 by PLR for Medical stay Filthy Carpet
This hotel was extremely noisy with children running up and down the halls. The absolute worst was the filthy carpet. After walking barefoot on the carpet we had to wash our darkened feet off before putting on our shoes. The rag we used was BLACK from the dirty carpet!
July 1, 2014
Rated 5.0 out of 5.0 by Cat77 Convenient Hotel
We have been staying at this hotel each time we visit MD Anderson. Staff is friendly, especially the shuttle drivers. The rooms have been updated with new carpet and bedding during the last 4 yrs, giving the place a more stylish appearance. However, it does not have an abundance of electrical outlets for charging electronics. The towels are very soft and fluffy, rooms are comfortable. Pricing has increased during the last couple of years, food in the restaurant too. They now charge for a cup of coffee to go.....so if you are on a limited budget, eat at another place. If convenience is a priority, they provide a full restaurant and bar.
June 30, 2014
Rated 5.0 out of 5.0 by JDemler Pleasant stay with easy access for MD Anderson
We were pleasantly surprised with everything about our recent stay and the ease of access to MD Anderson for the many appointments we had scheduled for the week. It was a no brainer to reschedule for another week when we return for additional appointments. Great room, extremely friendly staff, and an excellent nights rest to have us ready foir the next days tests.
Thanks for making a trying experience a little easier.
June 30, 2014
Rated 4.0 out of 5.0 by pimpollo43 cama
es comodo pero no todos los servicios estaban funcionando
June 28, 2014
Rated 5.0 out of 5.0 by bgb60 Excellent experience
Already submitted a review because of how
Much we enjoyed our ecperience
June 22, 2014
Rated 5.0 out of 5.0 by bgb60 Excellent hotel
The stay, service,and friendliness were perfect!!! At a very stressful time in our lives in regards to our daughters health, your hotel was a BLESSING! We were able to rest comfortably, enjoy a delicious breakfast with very pleasant staff. And your shuttle couldn't be any better! Holiday Inn Reliant made it possible for us to focus on the most important thing in our lives! Our daughters health and wellbeing. Thank You!
June 21, 2014
Rated 2.0 out of 5.0 by char12 Am Shuttle driver
George is a very nice and thoughtful person. Always on time and gets you there feeling safe in the Houston traffic
June 19, 2014
Rated 5.0 out of 5.0 by chuckdog very friendly service
a very clean well-kept Hotel located in a area that would meet the needs of guests
June 19, 2014
Rated 5.0 out of 5.0 by jpjohnson comfortable bed amd swimming pool
Very friendly! Great Shuttle bus! great location with good food choices near by.
June 19, 2014
Rated 5.0 out of 5.0 Great place to stay!
This is a Lovely hotel. Since I was in Houston because of my husbands illness, I didn't have the opportunity to use all of the facilities - the pool, the workout room, etc. However, they are available and when we come back over for pleasure, we will surely enjoy staying here.
I was impressed with the lobby sitting area. It was comfortable and very pleasant.
June 19, 2014
Rated 1.0 out of 5.0 by Wish not too n/s
Service for breakfast was poor, also reservations clerk not aware of the MD Anderson rate.
June 16, 2014
Rated 2.0 out of 5.0 by Marlene45 Reservation not as confirmed
I requested and was confirmed twice there would be a room with a microwave and refrigerator that was needed for medical reasons. I checked again an hour before I arrived and it was reconfirmed. There was none available when I arrived. The person at the desk said she had not talked with me earlier even though she said she was the only one there. I had written her name down. When I pushed it, suddenly there was a room available as I had requested.
The service was slow, food way too salty. Most of the milk was expired by 2 days. No buffet the second day. I ordered a take out with 4 items that didn't need cooking. I had to go the café 2 additional times to get everything I ordered.
June 16, 2014
Rated 3.0 out of 5.0 by cajunman12345 The staff gave great service
The room had not been cleaned. I told the staff and they
quickly put me in another room.
June 15, 2014
Rated 5.0 out of 5.0 by GeorgeTD friendly, helpful staff
The staff was friendly and helpful. The convenience of the shuttle to MD Anderson was good.
June 13, 2014
Rated 5.0 out of 5.0 by gencp comfortable place to stay
Nice place to stay. We went to the museums and it was very easy to get to them and also to places to eat. Easy in and out. The staff was very helpful.
June 11, 2014
Rated 5.0 out of 5.0 by MAGGIE 5 HOME FOR OUTPATIENT AT M.D. ANDERSON CANCER HOSPITAL
THE RELIANT HOLIDAY INN IS THE HOME AWAY FROM HOME DURING STRESSFUL DAYS AT HOSPIAL FACILITY. THE STAFF SEEM TO UNDERSTAND YOUR SITUATION AND CATERS TO EVERY NEED YOU HAVE IN UPLIFTING YOUR MOOD AND FEELINGS.
June 10, 2014
Rated 2.0 out of 5.0 by UnhappyGuest6Jun2014 Don't count on the shuttle!
Promised shuttle transportation on check in. Confirmed times of departure. When showed up for transportation two shuttle vans were parked at the door, and we were told there was no shuttle service to our destination (1/2 mile away) and that we would have to walk, even though one of the guests was elderly and unable to walk that distance in the heat. We booked this hotel for its location and shuttle service. Staff was not helpful and uncaring for the elderly lady.
June 10, 2014
Rated 5.0 out of 5.0 by Coop69 Great Access to MD Anderson in the Medical Center
I come to Houston for medical treatments at MD Anderson. Have stayed at this location several times. This hotel is exactly what you would expect from a Holiday Inn. Standard rooms with comfortable beds and refrigerators. Had no trouble obtaining one with a microwave when I needed one. They have a very nice breakfast buffet and a free shuttle to either the MD Anderson or Mays clinics. Also a workout room, pool, hot tub, bar, no-cost parking and very helpful staff. Overall an excellent deal.
June 9, 2014
Rated 4.0 out of 5.0 by Sjc48 Good value poor over priced food
Mostly a good stay. I ask to have two light bulbs replaced in the room. Did not happen. The food cost went up and the quality went down.
June 4, 2014
Rated 5.0 out of 5.0 by KarateJoe Convenient Location
We were close to the stadium, Interstate and nice places of eat.
June 3, 2014
Rated 1.0 out of 5.0 by vbor Poor service by front desk
Arrived at hotel was greeted as IHG reward member, went to assigned room to see it was mess and door open saw cleaning lady around who said room is not ready yet , want back to front desk with all luggage and was assigned another room which did not had fridge or microwave as I was told at time I made reservation. Had interview next day and asked front desk night before to call for cab but they did not and even though hotel has shuttle which travels with in 2-3 mile radius it works only at certain times.
May 31, 2014