Rated 4.7 out of 5 by 59
Rated 4.0 out of 5.0 by regularone1 Freindly staff,
Front desk always helpful, cleaning staff friendly and l x crew were excellent at looking after room cleaning etc while another crew were not so good,
August 3, 2014
Rated 4.0 out of 5.0 by Ray1974 Business Travel, great stay
I had a great night stay during my recent business trip to Houston. I only stayed one night, but i had a very comfortable night of sleep and bathroom amenities were very good.
July 21, 2014
Rated 5.0 out of 5.0 by StaceyID Unmatched Customer Service
I couldn't be happier staying away from home for an extended period of time. The value for the money is definitely provide at this property with the amenities and from the staff. Everyone on the staff from General Manager to Housekeeping are very friendly, trustworthy, and helpful. Anything the guest asks for, they do their best to accomodate. The suites are clean, in good repair, and very comfortable, just like the rest of the property. The room rate, already very competitive, includes a hot breakfast 7/days/wk, Happy Hour snacks 3/days/wk, laundry facilities, a gym, outdoor pool, BBQ area including lawn, bicycles, a business center, indoor living/dining area which are available for guests use, a and pantry to purchase last minute items. The hotel also has a shuttle van for short errands, or work commutes. Of everything I love about this property, what stands out the most, is the respect and treatment from the staff. They have made me feel welcome and at home. They treat me like a very important family member, not an inconvenience. I would defintely recommend this property for business travelers and their families.
July 14, 2014
Rated 5.0 out of 5.0 by O.F.G. absolutely perfect experience for our family gathered for a wedding!
This facility, with pool and barbecue area outside, and tables, chairs and couches inside, was perfect for family and friends to meet, talk, and eat. Edie made every connection for me as I long distance - planned a Mexican Fiesta for 60 some wedding guests to casually eat and get reacquainted the night before the wedding. Edie made everything happen and Jon was wonderful. Can't say enuf good about the service and the hotel. I really relaxed knowing everything was perfect!
Oh, and the beds were excellent! Actually slept well All 4 nights I was there! And breakfast had so much to choose from that everyone was happy.
Thank you, Staybridge and thank you Edie and Jon for a wonderful family time!
July 10, 2014
Rated 5.0 out of 5.0 by MonicaRB Feeling like home
It was a great experience to stay in your hotel. I felt very confortable while I was there, like home. I had the opportunity to stay in other hotels in the area, maybe a little more luxurious than Staybridge, but I always felt that I was in a hotel, with the feeling to be so far from my home. The Satybridge Hotel Staff were warm-hearted, sensitive and focused in serving others. I will never forget the way you consented your guests, Staybridge Staff prepared food for one happy hour day, according with the nationalities of the guests, "Patacones" in our case (Venezuelan food) and we really appreciated that kind of attention. Ladies who work in the kitchen were great!!
Hotel Manager, the shuttle guy at evening, and the hotel clerks were very friendly, patient and helpful. Room cleaning was excellent. The breakfast was very good and you can takeaway it. I have nothing wrong to say about the hotel.
Staybridge hotel staff made the difference, and we will never hesitate to stay there the next time we are in houston
July 2, 2014
Rated 5.0 out of 5.0 by NOLA1Darryl Great Hotel
Thank you again for a great stay... Will return in a few weeks and definetly stay with this hotel again.
June 17, 2014
Rated 5.0 out of 5.0 by Delilah1000 Excellent location, enjoyable stay
Very good accommodation, only letdown was the breakfast quality
May 31, 2014
Rated 4.0 out of 5.0 by Frederik B. loved using the hotel BBQ near the pool
Enjoyed the good bed, facilities, friendly and helpful staff and the wafflemaker and BBQ's with BBQ utensils provided by Staybridge.
May 22, 2014
Rated 5.0 out of 5.0 by Ramoncc82 Two weeks at Staybridge and feeling at Home
I send two weeks at 1225 Eldridge/Enclave Parkway for business propose.
These two weeks were exhausting at the office; however each day at the Staybridge hotel was a great experience, special for the staff service. All members, and special the Manager Jesus, whom keeps us happy and was always available for our requirements.
This hotel is high recommended for all peoples.
May 8, 2014
Rated 5.0 out of 5.0 What a wonderful experience!
Staying at this hotel was absolutely pleasant. Rooms are comfortable and are kept very clean (and well equipped, designed for long stays), there is a good happy hour from tuesday to thursday where you can eat and drink, and was recently renovated so everything looks new. But the best of the best, and what really makes the difference between this and other hotels, is the extremely friendly attention of the staff. If you have a problem they will do everything they can to help you solve it. They always welcome you with a smile. In other words, from the lovely ladies of the kitchen to the helpful general manager, they all really care about their guests. People of staybridge, you ROCK!!!
March 27, 2014
Rated 5.0 out of 5.0 by Edie64 Feels Like Home
When you have to be away from your own home, family, bed, and comforts you want to make sure you stay here. The staff is friendly, the room is nice, the bed is comfortable. The social time was very fun too. I met a lot of new people and laughed into the late evening. Great Place.
March 27, 2014
Rated 4.0 out of 5.0 by EquineSunshine Nice Suite
Overall very happy with our stay. Went there for a horse judging contest at the Houston LSR and for some leisure time. Each of our two daughters brought a friend, so we needed separate bedrooms for the girls and for my husband and I so the two bedroom suite fit our needs well, although it would have been better if there were two double beds in the other room.
I was told when I booked the room that there wasn't a pull out couch so we brought an air mattress but it turns out there was a pull out, which was good, but the couch was a little dirty, which wasn't good. That's where they lost a star. The IHG person even called the hotel front desk to ask about the pull out because I thought there would be one based on previous experience, but even the front desk said there wasn't a pull out. A little staff training might be in order.
March 13, 2014
Rated 5.0 out of 5.0 by Nilia90 comfortable and homelike suite
I spent 2 fabulous week in staybridge houston west. The suites are comfortable very useful and spacious. Social evening and breakfast are very good and fresh. The service and staff always here if you need anything ! Thanks for all !
February 15, 2014
Rated 3.0 out of 5.0 by Deon Poor maintenance
Only drawback was follow up & fixing of kintchen light & constant over flashing of toilet - the problem of the toilet was never attended to, flashing on the dot every 10 min, absolutely frustrating, and eventually gave up on light that was switching of by itself every so often, maybe the next guest will have more luck. The proper cleaning of the room once a week? Well you can feel it, and I never new when the so called weekly cleaning was done?
February 11, 2014
Rated 5.0 out of 5.0 by Bayl Enjoyed our stay
Enjoyed the atmosphere and staff were very kind. Breakfast was very enjoyable and the room was quite comfortable.
February 10, 2014
Rated 5.0 out of 5.0 by Sun seekers Great hotel
Everything thing about hotel was great. Enjoyed the patio area, breakfasts were great and used the treadmill
January 26, 2014
Rated 5.0 out of 5.0 by anastasiab Highly Recommend! WONDERFUL HOTEL!
The customer service at this hotel is one of THE BEST I have experienced at ANY hotel I have stayed at! The room was very nice/updated. The staff was so attentive to my needs. Great value for what you get here. I am very impressed. The location is also great. I highly recommend and will be back. A+++!
January 14, 2014
Rated 5.0 out of 5.0 by anastasiab EXCELLENT HOTEL!
This is a very clean, updated hotel with wonderful staff. Great location. Rooms were spacious and cozy. I look forward to coming back in a few weeks. Thanks again for your amazing service! Great hotel at an affordable price!
December 24, 2013
Rated 4.0 out of 5.0 by Ebmad Social
Great idea to have the social evenings a great way for guests to meet and have the hotel as a way for it
November 17, 2013
Rated 4.0 out of 5.0 by cckhek Overall Stay Good but Uncomfortable Beds
We stayed in this Staybridge Suites for one night. The location was good and there were several nearby shops. It appeared to be in a safe area. It was a Sunday and they offered a local Houston newspaper which was nice to get. The room was nice except the bed was one of the worst we have experienced in recent IHG stays. It was too firm and both my husband and my backs were hurting by the morning. The shower had excellent water pressure. The breakfast was good, although the food could have been a little warmer.
As a platinum member I was not recognized as a platinum member nor was I given an upgrade and there were vacancies in the hotel that night, so not sure why they did not offer a complimentary upgrade. But they did give me a coupon for a free drink and candy bar in their pantry which was appreciated.
November 13, 2013
Rated 4.0 out of 5.0 by TylerJoe9721 Great Location
Nice hotel and the staff is very nice too. Please buy a new toaster for the breakfast room! It only works on one side and for as many days as I was there, it should have been replaced. I almost went to Target and bought you a new one :) And plain waffle batter is much better for the majority of people who want waffles, instead of the flavored one offered. Lots of restaurants and shopping nearby, a plus for sure.
November 13, 2013
Rated 5.0 out of 5.0 by SRIDHAR Feedback from Guest
Suggestion: If You have more Indian Guests, please think on introducing " VEGETARIAN food" also in breakfast Menu
November 5, 2013
Rated 5.0 out of 5.0 by Mustang1965 Great staff
Best staff at the hotel, they are alway there to help you. Alway on top of their job.
October 7, 2013
Rated 5.0 out of 5.0 by jakie1234 loved this place
I stayed here for 2 weeks and I loved it rooms are clean and bed is comfortable, enjoyed their happy hours and the pool. Staff is great at helping .
October 3, 2013
Rated 5.0 out of 5.0 by BMBCB Comfortable and clean
The room was quite comfortable and clean. The staff were friendly. I would only note one negative. In the morning on the day we checked out, a staff member came to the door and asked when we would be checking out. It was over two hours before check out time. It just made us feel like we were being rushed to vacate the room.
September 26, 2013
Rated 5.0 out of 5.0 by Sknotts71 September 2013 stay.
Once again, great service from this facility. Staff is exceptional and the hotel is great.
September 9, 2013
Rated 5.0 out of 5.0 by BJeannie Very Nice
We enjoyed our stay at the Staybridge Suites. It was very home like. It was quiet and comfortable. Even though it is located in a very busy part of town. You did not know it from your room.
August 21, 2013
Rated 5.0 out of 5.0 by elindley01 Staff Makes the Stay!!
I stayed for 2 months at the Staybridge Suites. Of course, no hotel room will be comfortable after that amount of time with a family of four, but the staff made it better than I can imagine at any other extended stay. The management knew my family by names and greeted my 2 daughters with candy. They even surprised my young daughters with expensive Disney storybooks to brighten their day. I was absolutely amazed at how nice the staff was. Unfortunately their Wi-Fi and Business Center didn't match the staff's quality. Wi-Fi was slow and constantly lost connection. Business Center printers almost never worked. This was all made ok by the staff's willingness to find ways around the tech issues. Highly recommend this hotel!
July 13, 2013
Rated 5.0 out of 5.0 by maxmouse8785 Great Stay
I had to come in and stay for three weeks for work and this hotel was wonderful for an extended stay. The staff remembered my name which never happens, then with the fridge and small kitchen in the room I could just stay in and cook for myself rather than having to go out to eat for three weeks. Overall, it was a great experience. I hate having to travel for work, but this hotel made it not a chore to be away from home.
June 26, 2013
Rated 5.0 out of 5.0 by Strider Caring staff...
As soon as you enter this Inn you are greeted by a capable caring team at the desk with Troy and Juan to begin your stay. This Staybridge is very clean and well appointed allowing you to relax and go about your business in this safe environment. Great breakfast choices as well as fun relax and mingle munchies for the evening. The location is very conveniently located with food, a park and entertainment just out the door. Sarah will ensure your check-out is done fast and efficiently. Thank you for another great stay. See you soon.
June 21, 2013