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    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    89%
    Recommend This Property

    Overall Experience

    4.3

    based on 144 reviews
    89%
    Recommend This Property

    Ratings Breakdown

    144reviews

    • 5 Stars
      93
    • 4 Stars
      28
    • 3 Stars
      10
    • 2 Stars
      3
    • 1 Stars
      10

    Great value in Houston

    By

    June 01, 2015

    Hotels can get pretty expensive in Houston but Candlewood Suites delivers value for it's comparably low rate. Good location, appearance, amenities, comfortable, secure, friendly staff, clean rooms and furnishings can't be beat.

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    Comfortable Rooms, Flexible Staff

    By

    May 29, 2015

    club

    The room that was assigned to us was close to the lobby exit, and there wasn't anyone else near us so it stayed pretty quiet around us. The staff was friendly and any issues that came up they did their best to address it . Such as an issue in my room they offered us another room to stay in. I would stay here again

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    Avoid this place!

    By

    May 26, 2015

    club

    Awful internet service frequently dropped, no breakfast, noisy A/C, very rude staff, and housecleaning services only once every seven days. Avoid this place.

    Posted byHotelStaff
    May 29, 2015
    Dear Andy454, I am so sorry that you were unhappy with your stay at Candlewood Westchase. I appreciate you taking the time to let us know, as the opinions of our guests are very important to us. Although some of the services that were not offered is not a standard for any Candlewood to offer, I would like to hear more about your experience with our team. A rude staff is not something that is normal for us and I would love to get more details. You can contact me at the hotel directly or you can email me at trevor.buller@ihg.com. Again, I apologize for the issues you encountered during your stay. Sincerely, Trevor Buller General Manager
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    Average Stay

    By

    May 25, 2015

    Difficult to navigate on one-way frontage road to enter hotel. Hotel sign is farther down road where there is no entrance. Will have to drive around long loop to return to find entrance.
    Lots of mechanical thumping noise. HVAC, AC,???
    Great front staff.
    Very nice upgraded room.

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