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Rated 4.3 out of 5 by 84 reviewers.
Rated 5.0 out of 5.0 by Great value An excellent value for the location compared to other similar competitor properties. August 20, 2014
Rated 5.0 out of 5.0 by exceeded expectations I loved the value and cleanliness of the hotel. The location was tricky to get to, and I probably wouldn't stay at this location because of this but otherwise was great! August 20, 2014
Rated 1.0 out of 5.0 by There are better places to stay ! Buyer Beware Horrible experience. Its Filthy there. Yuck, disgusting. Hot - NO AC on 3rd floor. STAY away ! August 20, 2014
Rated 5.0 out of 5.0 Another Wonderful Stay If you have to stay in the Westchase area of Houston, plan to stay here. From the staff to the rooms it was five star all the way. August 18, 2014
Rated 4.0 out of 5.0 by Great value A nice experience staying at this hotel. Good sized rooms, Nicely furnished, Friendly staff, Good amenities such as laundry facilities, pantry, complimentary coffee. Decent Internet service, could be faster. August 14, 2014
Rated 5.0 out of 5.0 by Awesome Stay I'm a return guest who has chosen this hotel to be my home away from home. The guest service reps are genuine, very nice and makes me feel like I at home. The property is very clean, located in a perfect area for access to all parts of Houston and relatively affordable. I strongly recommend the property...and ask for Shatara when you get there! August 13, 2014
Rated 4.0 out of 5.0 by Comfortable hotel and great staff Nice hotel to stay. Friendly staff and easy access to items in the groceries room. Kitchen was quite nice as well and the air conditioning controls worked perfectly. Staff were very friendly and helpful. Will definitely love to stay at this hotel again wheneever I am in Houston. August 2, 2014
Rated 3.0 out of 5.0 by All good - EXCEPT Everything at this hotel was just fine. Clean, comfortable, friendly. BUT, when I turn on my computer to work on-line I was greeted by Wireless G. This is unacceptable in 2014. Furthermore, I was kicked off several times and had to re-sign on. My work was seriously impeded. If you have work to do, move to the next hotel. If you are on vacation, this hotel is fine. July 13, 2014
Rated 4.0 out of 5.0 by Great Service from staff. Staff was extremely helpful and knowledgeable. Fitness room was handy while doing (free) laundry. Air conditioner seemed to have a mind of it's own as the temperature was never constant. The AC cooled very well doing the day, but didn't seem to work at all during the night. July 12, 2014
Rated 5.0 out of 5.0 by Comfortable home away from home It's just a one night stay which was just cut short due to unavailability of room type I needed (I needed a 2-bed Room). But on my checked out, I was given a useful piece of information by the associate on duty.(Thanks Ms. Elizabeth), which I may keep in mind when making a reservation This property has suites with pull-out beds. June 18, 2014
Rated 5.0 out of 5.0 by MEETING OUR COMFORT NEEDS Great service from staff... They went above and beyond in helping us be comfortable in the room we chose... I had special needs for a recliner (since I can't sleep in the bed with my husband... acid reflux problem), so they made sure I had a comfortable one next to our bed... Great people, great place, great service... great price... I would encourage everyone to book here !!!. June 13, 2014
Rated 5.0 out of 5.0 by Enjoyed my stay Must check out Candlewood Hotel and Suites it will surprise you and you won't want to stay at any other hotel. June 12, 2014
Rated 3.0 out of 5.0 by Houston Stay Very odd coming into the hotel, felt like you were walking in the back door of a hotel instead of the lobby as there was no real lobby. Staff was always on the phone and at least at times speaking to friends or family based on the conversation I heard while waiting to check in and check out. Waited to ask the closes restaurants for breakfast since they don't offer any, but finally just left as they were on the phone too long. June 11, 2014
Rated 5.0 out of 5.0 by Will absolutely stay there next time I am in Houston area Love Candlewood! Safe area, friendly staff, good nite sleep. June 8, 2014
Rated 5.0 out of 5.0 by Great Place and Location Location is perfect and right off the hwy and lots of places close by to eat. Front desk is wonderful and very helpful and happy to see you. My room was very clean! My room had a very apartment feel vs hotel. I rested great and looked forwarded to getting to my room after a long work day. Common areas were very clean as well and The A/C works great! This is my first choice!!!! May 18, 2014
Rated 4.0 out of 5.0 by Wonderful Weekend Wonderful weekend at the Candlewood Suites Westchase. We were in a queen suite and the room was clean with plenty of towels. There were a couple of maintenance issues, but nothing major. The bed was comfortable. The staff were all very nice. April 30, 2014
Rated 5.0 out of 5.0 by My home away from home! Excellent service! Great hotel! A+ I highly recommend for it's location, service, cleanliness & value. This hotel truly is the best! From the amazing staff/manager to the clean, updated rooms. Thank you for another great stay. I will see you all again soon :) April 14, 2014
Rated 4.0 out of 5.0 Good Nice space, nice staff. housekeeping once a week is insufficient. March 31, 2014
Rated 5.0 out of 5.0 by Great!!! Love working with this staff, they take care of all our employees working on this side of town, they do everything to help accommodate them (always). Friendly, Helpful and will always go that extra step. THANKS IHG... March 28, 2014
Rated 5.0 out of 5.0 by Great Place to Stay Excellent Place to Stay and the Staff is Very Nice! My only Compliant would be the There are People that Slam their Doors and shake the Room and Talk Very Load, which can be unnerving. But that has nohing to do with the Hotel or Staff anyway. March 28, 2014
Rated 5.0 out of 5.0 by Great Service Our company has used this property for several years now, I can't find a better staff in Houston that will go so far to keep our employees comfortable and happy. The staff is awesome... March 28, 2014
Rated 5.0 out of 5.0 by Glad I found This JEWEL!!!! I LOVED my overall stay!! The staff was pleasurable to deal with, the room was clean, comfortable, and a true home away from home. I enjoyed my stay so much that I am currently here again the following weekend ; ) February 28, 2014
Rated 5.0 out of 5.0 by Felt like home I really enjoyed everything it was like a home away from home. Very nice rooms and very roomy. Will stay there again. Great job !!!!!! February 26, 2014
Rated 4.0 out of 5.0 by Short Stay Because of the short stay I did not experience any issues this time. On longer stays housekeeping can be an issue. February 26, 2014
Rated 1.0 out of 5.0 by Couldn't sleep I had a reservation for 5 nights and made it through 1 night... barely. My room didn't have blackout curtains (that worked) and every time someone pulled into the parking lot I was awoken by headlights. The most infuriating part was that the room did have blackout curtains, it just seems that the railings for the curtains to slide on didn't come out over the whole window. The toilet seat was terrible and was actually over-vertical so I had to lean forward to sit down. Beyond that the room was nice: Bed was comfortable, staff was professional, place was clean. If you can't sleep, what is the point. January 21, 2014
Rated 5.0 out of 5.0 by True Home Away from Home I spent my first 10 days living in Houston at this hotel and truly enjoyed it. I didn't want to leave when my own house was ready to move in! The rooms are clean and new feeling. Lots of storage space especially if you need more long term accommodations. The gym was clean and all machines were in working order. The staff always greeted me on my way in and out. December 29, 2013
Rated 1.0 out of 5.0 by NEVER AGAIN This hotel has nothing to offer, A/C's don't work, the hallways are not ventilated and smell bad. No breakfast, not even coffee. There is also no daily cleaning service, if you need towels, you must go ask for them. For the price, this is a real dump.. December 18, 2013
Rated 4.0 out of 5.0 by Good until . . . No complaints about the stay. However, as I exited the building i noticed that a car was illegally parked in the stripped zone between two cars parked in handicap spots (one was mine). It was the same car parked in one of the handicap spots the night I arrived (it was cold and rainy). Turns out it was an employee who just wanted a spot close to the door even though it was illegal and inappropriate for the tall lanky (not handicapped) gentleman to park there. I was irate but it didn't make a difference. December 11, 2013
Rated 4.0 out of 5.0 by Extended business stay Working on a project in Houston and stayed at Candlewood Suites. The staff were friendly and made one feel at home. The laundry facility is very convenient and they don't charge you to use the washers or dryers. They also have free coffee/tea 24 hours a day and a little store (using honor system) where you can purchase snacks. The hotel is close to Beltway 8 and I-10 and is close to good restaurants, shopping and movies. Will definitely stay here again. December 11, 2013
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