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Rated 4.3 out of 5 by 84 reviewers.
Rated 5.0 out of 5.0 by Impeccable Service and valuable room My stay at Candlewood Suites was impeccable. From the time we checked in to time we checked out, no complaints. The staff was great and the room was very clean. The room had up to date furniture in it, as well. I now will be looking to stay at Candlewood Suites in other cities when I travel. March 10, 2013
Rated 5.0 out of 5.0 by A staff that cares. I had a clean, quiet, comfortable room with a staff that was there to please. Nice value and will stay their again on my next trip to Houston. February 22, 2013
Rated 1.0 out of 5.0 by bad experience got in at 11:00 pm, no water to flush toilet and the phone didn't work so we had to get dressed to go to the office. they gave us bottled water to flush with. February 4, 2013
Rated 5.0 out of 5.0 by Wedding Day I had a wonderful experience here. My family and I stayed overnight. The staff was really nice and offered us a late checkout time since our bridal party was getting their makeup and hair done. They have a night box for late a check in. January 25, 2013
Rated 1.0 out of 5.0 by Not the room I booked a month in advance I booked a room a month in advance, for a week long busniess meeting. Only to arrive and have them say that the People didn't check out. So they say we upgraded you, wrong. The upgrade was to a handicap room. Shower had a non movable seat taking up half the shower. And the room was smaller than the one I booked, so how was that an upgrade? Also the person at the counter kept saying we upgraded you so what's the problem. Didn't hear a word I was saying. January 16, 2013
Rated 4.0 out of 5.0 by Great Staff The staff entire was wonderful, very friendly and helpful. The suite was well appointed, clean and comfortable. The worst thing in all extended stay hotels is the mattress. The bed was comfortable compared to many but still leaves a little to be desired. January 7, 2013
Rated 5.0 out of 5.0 by Recent stay in Houston Just want to say 'thanks' for a great stay in the Houston-Westchase Candlewood Suites. The staff were great and the accomdations were excellent. I will recommend this hotel to any that are headed to the Houston area. December 18, 2012
Rated 5.0 out of 5.0 by Best Extended Stay! Candlewood Suites Westchase at 4003 W. Sam Houston Parkway South in Houston, Texas 77042 offars the best extended stay, bar none! The staff was efficient and welcoming, and Joe, the weekend staff, was exceptional. My stay of 8+ weeks was a home away from home. December 14, 2012
Rated 4.0 out of 5.0 by Just a suggestion I am a business traveler and I spend and average of 150 days a year on the road. One of the critical services that I and most business travelers look for and is many times overlooked is WiFi speed and strength since our rooms are usually our office as well. The WiFi at this location (and many of the Candlewood properties I have stayed) was VERY POOR! December 8, 2012
Rated 5.0 out of 5.0 by Newly Renovated and Very Nice! I stayed at the Candlewood-Westchase for four months. The newly renovated suites are very nice and comfortable. The staff is wonderful! Conveniently located to many restaurants and stores. November 28, 2012
Rated 3.0 out of 5.0 by Help when need My family and I were in a situation and needed housing. Our home was being renovated, and we needed a place to stay for a month. We chose to stay at this hotel, the bed was comfortable, but the maid service was not, the attitude was do we really need to clean your room since you are living here for a month. This attitude continued until I asked what was the problem. The answer given was "we are short of help and we have so many rooms to clean". Didn't report the incident, but did consider if I will stay here again. All in all for a month away from home and still trying to keep up a stressful routine we had a great stay. Will probably stay again but hopefully not for a month. November 28, 2012
Rated 5.0 out of 5.0 by My Experience at Houston-Westchase I'm Gala from Mexico (ICA FLUOR). I came to Houston-Westchase on business trip this August. I found the room a very comfortable one. The staff and service were excellent and I will be happy to book a room very soon. I recommend the hotel to anyone who might come from abroad. Regards. September 13, 2012
Rated 3.0 out of 5.0 by Nicely updated room and great amenities The room was very modern and clean. The kitchenette had everything I needed. Staff was friendly. The lobby carpet was dirty and had a stench to it. Found out after I checked in that hotel accepts pets. August 30, 2012
Rated 5.0 out of 5.0 by great as always We enjoy staying at Candlewood in Houston. Look forward to going again. July 14, 2012
Rated 3.0 out of 5.0 by staff were very courteous room is not bright enough even when you turn on all the light. cupboard is a very good ideal. July 10, 2012
Rated 5.0 out of 5.0 It was all about the wonderful staff This team of hotel employees became a professional member of my family. The place was very clean and anything I needed made available to me, from short trips to my place of business to a convenience store. I had some very complicated fax instructions that were followed very closely on some vital communications. Wednesday evenings there was always some sort of happy hour that was friendly and full of food. I was very pleased by the care during my stay. July 10, 2012
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