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    Candlewood Suites Houston-Westchase

    Houston Travelers Love Westchase Area Hotel.

    Located on the west side of Houston, the vibrant Westchase District offers suburban tranquility with the convenience of big city attractions. Whether you're visiting for business or pleasure the Candlewood Suites® Houston - Westchase hotel offers all the comforts of home for your extended stay.

    Our hotel in Houston, TX is situated in the heart of the Westchase Business District, making us an ideal choice for corporate travelers. We are surrounded by top companies like BMC, ABB and National Oilwell Varco. In order to help you have a productive stay, all of our suites include free Wi-Fi access and a spacious workstation.

    If you're here on vacation, our hotel in Houston offers convenient access to some of the city's best attractions. The nearby Galleria Mall and Memorial City Mall feature some of your favorite stores, including Macy's, Nordstrom, Neiman Marcus and Restoration Hardware. Since our extended stay hotel offers easy access to downtown Houston, TX, make a trip into the Museum District to see the Houston Zoo or the Museum of Fine Arts.

    We are the top choice hotel in Houston, TX unique amenities and a helpful staff. Maintain your workout routine in the on-site Candlewood Gym. We also have free guest laundry facilities, an Outdoor Gazebo and Grill area with grills and seating and an on-site convenience store, the Candlewood Cupboard. We look forward to welcoming you!

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    Quick Info

      • Check In: 3:00 PM
      • Check Out: 12:00 PM
      • Minimum Check-In Age: 18
      • Late Check Out Available
      • Parking: Free
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    • Important Update
      [{"start": "1403150400000","end":"1420002000000", "desc": "Thank you for considering the Candlewood Suites Houston Westchase! For groups, short/long term projects, or preferred corporate rates, contact the sales department or stop by for a tour.

      Help!
      Contact Megan Thurmond, Director of Sales, for more details. (1-713) 780-7881 or Megan.Thurmond@ihg.com"}]

    Highlights

    • On-site Guest Self-Laundry Facilities
    • Housekeeping Full Service
    • Standard Wireless Internet service is free for all members
    • On-site Fitness Center Available
    Pets Welcome

    It’s hard to leave your best buddy at home when you’re traveling for extended periods, so we provide a pet friendly experience. Restrictions and fees apply.

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    Whether you are booking suites for a family reunion or suites for your company's training needs, Candlewood Suites hotels can accomodate your group.

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    Workout whenever you want: Candlewood Gym always has an open door and lots of aerobic and cardio equipment to make it easier to stick to your exercise routine, no sweat.

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    At Candlewood Suites® hotels, we want you to experience comfort in every sense.

    Getting Here

    Candlewood Suites Houston-Westchase
    Palo Alto Airport of Santa Clara County
    20 Minutes, 10 Miles
    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    87%
    Recommend This Property

    Overall Experience

    4.3

    based on 112 reviews
    87%
    Recommend This Property

    Ratings Breakdown

    112reviews

    • 5 Stars
      73
    • 4 Stars
      20
    • 3 Stars
      8
    • 2 Stars
      2
    • 1 Stars
      9

    Everything was broken and not taken care of

    By

    February 20, 2015

    I had moved room 3 times. first room wasn't cleaned, second room my food all melted cause the fridge was broken, third room the garbage disposal was broken and the maintenance man left the stuff he drained on my counter top. The cleaning staff only works seldom hours. And IHG and the manager did not offer extra points or comped nights in lieu of the awful expirience. i was there for 21 days and will not be going back.

    Posted byHotelStaff
    February 24, 2015
    Dear sjrb00, I am sorry for the issues that you experienced during your stay. This is not a normal occurrence for our hotel. I also want to apologize that our compensations during your stay, did not meet your expectations. Please know that our guests experiences are very important to us! If you would like to discuss your experience further, you can contact me at trevor.buller@ihg.com, or you may call the hotel directly. Sincerely, Trevor Buller General Manager
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    Friendly service.

    By

    February 18, 2015

    platinumelite

    The front desk workers are always friendly and helpful. Each time I walked in i received a greeting asking if I needed anything. I would recommend this hotel to anyone staying in the area.

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    Excellent bed and great customer service

    By

    January 29, 2015

    club

    I don't have anything else to say but the service and hotel stay was great.

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    Garbage lined hallways and dirty rooms

    By

    January 23, 2015

    club

    This Hotel was beyond dirty. I was there for 10 days and my room was NEVER cleaned during the entire stay. Not only was the room not cleaned, fresh towels provided, or the bed linins changed, I also had to walk out of my room and past a row of stinking garbage every morning on my way to work. This garbage was not outside as one might expect, it was actually INSIDE the hotel, left in the hallway buy other guests. The smell of garbage, combined with the smell of stale grease and body odor we enough to make me gag as I walked through the hall to my room. I travel a lot and this is by far the worst experience that I have ever had at a hotel, and I have stayed at hotels in 3rd world countries. I sincerely hope that you can find a better way to serve your guests in the future because, barring a miracle, you lost at least one guest in me.

    Posted byHotelStaff
    January 26, 2015
    Dear Stryker_012 I would like to extend my apologies for the inconveniences you encountered during your stay with us. I would like to thank you for taking the time to fill out our survey. We have taken extra measures to ensure this occurance doesn't repeat itself. I assure you this isn't how we run our property. If you would like to discuss your stay with me please feel free to contact me at beatrice.rodriguez@ihg.com. Once again, my sincerest apologies. Beatrice Rodriguez Operations Manager
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