Your session will expire in 5 minutes, 0 seconds, due to inactivity. Stay Logged In
Create PIN
All fields are required
If you joined IHG® Rewards Club at a hotel, then you will need to create a 4-digit PIN in order to access your IHG® Rewards Club account.
Unexpected Server Error
Your session has expired. Please sign in to your profile
We are sorry, our system is temporarily unavailable. Please try again later or contact the IHG® Rewards Club Customer Care Center for assistance.
The 4-digit numbers entered must match.
Forgot PIN?
All fields are required
Unexpected Server Error
Your session has expired. Please sign in to your profile
We are sorry, our system is temporarily unavailable. Please try again later or contact the IHG® Rewards Club Customer Care Center for assistance.
Don't have an email address in your profile?

Contact your local IHG® Rewards Club Customer Care to source your PIN and to update your profile with your email address. When you receive your PIN you can also update your email address via www.ihg.com/updateemail.

Please enter Destination.
Please select Destination.
Please select Check-in and Check-out.
Please enter a Check In Date
Please enter a Check Out Date.
To book more than 9 rooms for one stay or request a quote, please use our Easy Meetings tool or call 1-800-MEETING (in United States, Mexico and Canada).
    MoreFewer Options

    * Required Field

    Corporate ID If your company has a preferred corporate account with us, please provide the account number here.This will allow us to display your company's preferred rates.

    IATA Number The IATA number is a number that identifies bookings associated with travel agencies.

    Group Code If you have a group code, enter it here to show a listing of rooms available for your special occasion.
    MoreFewer Options

    * Required Field

    ** Best Available Rate Search does not include affiliation rates.

    Need to make changes, like editing your check-in or check-out date, your room type, the number of guests in your room or cancel a reservation? You've come to the right place!
    Already an IHG® Rewards Club Member? to view recent reservations.
    Please enter Confirmation Number
    Please enter Last Name

    Candlewood Suites Houston-Westchase

    Houston Travelers Love Westchase Area Hotel.

    Located on the west side of Houston, the vibrant Westchase District offers suburban tranquility with the convenience of big city attractions. Whether you're visiting for business or pleasure the Candlewood Suites® Houston - Westchase hotel offers all the comforts of home for your extended stay.

    Our hotel in Houston, TX is situated in the heart of the Westchase Business District, making us an ideal choice for corporate travelers. We are surrounded by top companies like BMC, ABB and National Oilwell Varco. In order to help you have a productive stay, all of our suites include free Wi-Fi access and a spacious workstation.

    If you're here on vacation, our hotel in Houston offers convenient access to some of the city's best attractions. The nearby Galleria Mall and Memorial City Mall feature some of your favorite stores, including Macy's, Nordstrom, Neiman Marcus and Restoration Hardware. Since our extended stay hotel offers easy access to downtown Houston, TX, make a trip into the Museum District to see the Houston Zoo or the Museum of Fine Arts.

    We are the top choice hotel in Houston, TX unique amenities and a helpful staff. Maintain your workout routine in the on-site Candlewood Gym. We also have free guest laundry facilities, an Outdoor Gazebo and Grill area with grills and seating and an on-site convenience store, the Candlewood Cupboard. We look forward to welcoming you!

    Read More
    Read Less

    Quick Info

      • Check In: 3:00 PM
      • Check Out: 12:00 PM
      • Minimum Check-In Age: 18
      • Late Check Out Available
      • Parking: Free
    • Print Fact Sheet
    • Chat With Us
    • Important Update

    Highlights

    • On-site Guest Self-Laundry Facilities
    • Standard Wireless Internet service is free for all members
    • On-site Fitness Center Available
    Pets Welcome

    It’s hard to leave your best buddy at home when you’re traveling for extended periods, so we provide a pet friendly experience. Restrictions and fees apply.

    Image

    Whether you are booking suites for a family reunion or suites for your company's training needs, Candlewood Suites hotels can accommodate your group.

    Image

    Workout whenever you want: Candlewood Gym always has an open door and lots of aerobic and cardio equipment to make it easier to stick to your exercise routine, no sweat.

    Image

    The IHG Green Engage system is an online tool that gives our hotels the means to measure their day-to-day environmental impact.

    Getting Here

    Candlewood Suites Houston-Westchase
    Palo Alto Airport of Santa Clara County
    20 Minutes, 10 Miles
    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    88%
    Recommend This Property

    Overall Experience

    4.3

    based on 216 reviews
    88%
    Recommend This Property

    Ratings Breakdown

    216reviews

    • 5 Stars
      135
    • 4 Stars
      45
    • 3 Stars
      13
    • 2 Stars
      9
    • 1 Stars
      14

    Poor service and poor employee morale

    By

    April 12, 2016

    club

    I'm so disappointed with this place, I'm going to try avoiding Candlewood Suites in the future.
    Not only are employees lacking basic customer service training, they are not treated with respect by management.
    The room labeled "employee break room", was not a break room at all and guest were told to leave dirty towels out side the door!

    The place needs some TLC, and employees have to explain customers why things are in poor repair.
    I'd hate to work there!
    My be that is why some front desk employees were so unwelcoming.

    Read More
    Read Less

    Great Place

    By

    April 12, 2016

    Clean room, nice staff, and good price. I was treated very well from beginning to end and everything I needed was provided.

    Read More
    Read Less

    Good Location

    By

    April 09, 2016

    club

    Good location for getting around Houston. Bed was great!

    Read More
    Read Less

    front desk not helpful on check in

    By

    April 07, 2016

    club

    should had check out as soon as I checked in.
    Customer Service at front desk was the worst at check in

    Posted byCustomerCare
    April 17, 2016
    Dear datboyk, Thank you for your stay and for being an IHG Rewards Club member. Our goal has always been to provide our guests with the best hospitality service and it is with regret to know that we were not able to meet your expectations of the IHG brand when it comes to customer service delivered. This is definitely not the type of experience we wanted for our guests to have. In line with this, I have sent you an email to discuss your concerns further. Again, thank you for your comments and for choosing us for your lodging needs. Sincerely, Ingrid V. Case Manager IHGService
    Read More
    Read Less