Rated 4.2 out of 5 by 26
Rated 5.0 out of 5.0 by Nanrob Pleasant Stay
The time I spent at the hotel was very good .. very clean and comfortable. The room was excellent. The room service and the staff were friendly and efficient. I had no complains at all....I recommend this hotel!!
April 29, 2014
Rated 4.0 out of 5.0 by Bartolomew Pleasant stay
They fulfilled the extras I requested very well. The suite was large with a full kitchen. The full-size fridge was very convenient since we were moving a lot of refrigerated foods during this trip. My only ding is about the Candlewood chain, not this particular establishment; that is, the lack of breakfast offering. Competitively priced hotels offered at least a free continental breakfast, some even a hot breakfast. The standard excuse given is that they do not offer breakfast because they give you a full kitchen doesn't really hold because they do not stock the kitchen with any food except popcorn (very nice breakfast). The other Candlewood hotel I stayed during this trip at least had bananas. I have to admit though that the coffee was good.
March 16, 2014
Rated 5.0 out of 5.0 by Harvard_Mom Clean, Comfortable, Convenient...A Very Nice Extended Stay!
I came to Charlotte to have a medical procedure done, and was very glad to have chosen to stay at Candlewood Suites for my initial recovery period. The staff were very pleasant, helpful, and accommodating...even placing a recliner in my room, as my upper body had to always remain elevated. As a non-smoker, I was delighted with the fresh smell of my rooms...there was not even a hint of stale smoke smell. The kitchenette was fully equipped and ready (plates, cups, pots, utensils, can opener & other tools, etc.), the full-size refrigerator had ample space and an ice-maker, the stove worked perfectly, and the table and chairs were comfortable. I had internet access, cable TV, the option to change out linens if desired, and a laundry and exercise room down the hall. However, mostly I just wanted peace and quiet to rest, which is what I got, and what I did. I was so pleased with the accommodation that I stayed an additional three nights beyond what I'd planned...for a total of five (5) nights. Most impressive of all was the sincere caring and encouraging demeanor of the staff...they always had a smile and asked if I needed anything. I heartily recommend Candlewood Suites! It's clean, comfortable, convenient, and I felt right at home. Thank you, management and staff, for a wonderful, restful stay!
March 11, 2014
Rated 2.0 out of 5.0 by smltraveler Not What I expected
just not what I was looking for, I guess it works good for crews working out of town, didn't realize room doesn't get serviced everyday. We all learn.
January 17, 2014
Rated 5.0 out of 5.0 by reasonable998765 everything was fine
everything okay--staff friendly, room clean, full size refrigerator was nice to have, no problems
January 2, 2014
Rated 4.0 out of 5.0 by reasonable998765 Nice place
Everything about our stay was excellent but I will have to say that the bed left a lot to be desired. Continental breakfast would be a nice addition.
January 2, 2014
Rated 5.0 out of 5.0 by GLLOYD Good location, nice staff
Front desk clerk helpful and room was outstanding.
November 19, 2013
Rated 5.0 out of 5.0 by K9Tim I am staying again
I really enjoyed my stay. I was very impressed with the room and all it had to offer. I would stay there again and again. I would also tell family and friends to stay there. Highly recommended. Only small thing would be a bigger coffee maker or more coffee in the room. But more was available in the cupboard.
November 12, 2013
Rated 5.0 out of 5.0 by tbskinner00 Friendly service, great accommodations
Extremely nice hotel for a great price! Staff was very friendly. Especially enjoyed our little welcome gift!
November 12, 2013
Rated 2.0 out of 5.0 by kingthomas704 Great room and bad customer service
The staff reserved the wrong room. If I could have stayed without having to deal with the staff it would have been an excellent stay.
October 22, 2013
Rated 5.0 out of 5.0 by mark3655 TV VIEWING
My last stay I had a ballgame I wanted to watch.
Having ESPN would have been nice.
October 21, 2013
Rated 5.0 out of 5.0 by frankie0220 Great Suite! Wonderful Staff! Great Value!
Being that this was our first time staying at the Candlewood Suites (Lake Norman, NC), we didn't know what to expect as did others. However, to our amazement, we were definitely impressed with the hotel staff, the rooms, and the awesome access to a free laundry facility within the fitness room! Both my husband and I are into fitness so it was especially convenient to wait for our laundry while we have our workouts even with our little 6-year-old daughter who also enjoys working out at her age. Although we were here on business, we had a wonderful time! The hotel was close to restaurants and shopping centers. So it was really a plus! Although, I know I can't have it all, I wish the room came with a stove that had an oven (I like to bake and broil). That would absolutely make it divine. In addition, just a suggestion. I think the non-smoking rooms and smoking rooms, should be kept on separate floors. With the smoking on the upper floor (smoke rises) to keep the smell out of the halls . Overall, our stay was enjoyable! It's a great suite with a full kitchen for a great value. The key? Great staff and very personable! We hope to return again in the spring.
October 5, 2013
Rated 5.0 out of 5.0 by Musiclady33 Felt safe and Comfortable Bed
When I stay in a motel, I'm looking for safety, comfort and value. The motel was in a beautiful setting. I felt safe in my room and the bed was very comfortable. I liked the Candlewood Cupboard - something I hadn't seen before. I would recommend this motel.
August 28, 2013
Rated 5.0 out of 5.0 Great service and wonderful People
Had the best stay very friendly staff and very accommodating .We will definitely be back when in the he area
August 21, 2013
Rated 4.0 out of 5.0 by Duresjp Exercise Equipment
I like staying at this hotel because it's close to work. But, the exercise equipment is in horrible shape and needs to be replaced. The equipment is falling apart and sounds like it's going to break at any minute. You have updated the rooms and other areas, now it's time for the exercise equipment!!!!
July 24, 2013
Rated 5.0 out of 5.0 by beth8291 BEST VALUE
We had never stayed at Candlewood Suites before and wow were we impressed. The staff was very friendly. Our room was the perfect, full size frig and oven, microwave and sink. Very clean and comfortable. We will definately stay there again.
July 18, 2013
Rated 4.0 out of 5.0 by tgtg wonderful staff
The staff at this hotel highly exceeds expectations. They go above and beyond to make your stay a good one. The comfort and cleanliness of the hotel is average with the exception of the wonderful awesome working area in the one bedroom suites is great!
February 20, 2013
Rated 5.0 out of 5.0 by pattiek excellent hotel wonderful staff
Had a bad experience at another hotel, and came to this hotel. And they were extremely nice. Made sure that I was comfortable, excellent hotel and excellent staff. Highly recommend
January 16, 2013