Rated 4.5 out of 5 by 172
Rated 5.0 out of 5.0 Great Place to Stay
My wife and I had a great time in Huntersville> We visited Joe Gibbs and went to the race on Saturday. We also visited a Fall Fest and furniture mart in Hickory, NC.
October 18, 2013
Rated 5.0 out of 5.0 by travelguy2 Best people
This is the best hotel in Huntersville with the absolute best staff anywhere!
October 18, 2013
Rated 5.0 out of 5.0 by Pink63 Awesome room with all amenities!
I stayed at hotel 10/12-10/14/2013. I was very impressed with the quality of my room and the comfort. The bed was so comfy! Breakfast was great, variety each day. Loved the cinnamon buns! I will most definitely stay there again, when I am in town.
October 17, 2013
Rated 5.0 out of 5.0 by mountainpharm another great HIE
I've become brand loyal to the IHG Hotel Group and Holiday Inn in particular. I've never been disappointed by one of their locations and this one is no exception. We stayed here on 9/24/13 before flying out to NYC and we had a pleasant stay. The king suite is very spacious and the room was quiet in spite of the close proximity to I-77. The price was very reasonable and the proximity to the CLT airport provided a nice balance between convenience and being able to minimize exposure to the Charlotte congestion. There are several restaurants nearby, ranging from fast food to places like Chili's, Outback, Bonefish, etc.
I will be returning to this location at the end of next month and I expect my experience will be similarly pleasant.
October 9, 2013
Rated 4.0 out of 5.0 by BusinessTravelerMarch13 Nice rooms, service just OK
The rooms are very nice - more than I was expecting. I enjoyed the free Internet and the breakfast options were good - it was a pretty good deal. The staff wasn't rude, but I felt like they could have been friendlier and more welcoming when checking in and checking out.
October 7, 2013
Rated 5.0 out of 5.0 by Patty365 Overnight Stay
We stay here overnight on our way home from Hilton Head. The hotel was just off the I-77 - so location was perfect. Very affordable and the room was very nice. We will stay here again.
October 1, 2013
Rated 4.0 out of 5.0 by volygril12 Great Service
I only stayed for one night and arrived to the hotel before the check-in time. The girl at the front desk was super helpful and allowed me to check-in early. My room was nice and clean and I didn't hear any of the other guests staying around me.
I was asked a couple of times how my room was and if there was anything that I could be helped with. Everyone was friendly and made me feel really comfortable!
September 25, 2013
Rated 4.0 out of 5.0 by 1sweetgeezer Not what you expect for HIE breakfast
Nice property, surprisingly quiet considering how close it is to busy interstate.
Only HIE I have stayed at that did not have biscuits and gravy for breakfast. Waffle and pancake griddle broke as well.
September 24, 2013
Rated 4.0 out of 5.0 by Hville Nice place but rude staff............
I very much enjoyed my stay at this location. The rooms were nice and the breakfast was great! The only issue I had was the night clerk. I had a late check in around 10pm or so. The guy running the desk did not say "Hello" or "Welcome" . He just blurted "You checking in?"......."ID and Credit card"
I mean really!?!?! I again engaged the clerk with my platinum rewards ID to make sure I was checked in correctly. What did I get?............"ID and Credit card"
So the guy was not too friendly, but overall the stay went well!
September 13, 2013
Rated 5.0 out of 5.0 by Carol1945 TV Screen
The only thing not clean that I could see was the TV screen. It was as smudged as my IPhone! It was only visible at an angle when the TV was off.
No be problem though.
September 9, 2013
Rated 3.0 out of 5.0 by Scotch Hard bed, soft shower
Have stayed here before with better memories. This time the pillows weren't right (although there were many of them), the shower was not robust enough and the scrambled eggs only resembled eggs.
Something wrong with AC because every time it shifted to actual cooling, it did so in a loud and continuing manner. Didn't complain on site because I don't like to be negative to personnel in person. Thanks.
September 1, 2013
Rated 4.0 out of 5.0 by BuffaloRose Clean facility
Clean facility. High end furnishings. The only issue was the lady that gave me directions to the hotel told me to go through the Target parking lot. I drove behind the Target & got lost looking for the hotel. I was extremely frustrated & not in the mood to search for a hotel after a long day of driving. I was suppose pass the Target (on my right) then go thru the parking lot passing other stores -I think Lowes-on my right.
I just wish she made the direction more clear & my experience would have been Excellent.
August 25, 2013
Rated 5.0 out of 5.0 by MccFraz Over all great service.
One of the BETTER Holiday Inn Express. The price was right.
August 23, 2013
Rated 3.0 out of 5.0 by roadtripfromfl One night stay
This was a one night stay for us on our trip back from FL...we checked in around 9pm. FYI this hotel does not have rooms with 2 double beds so we had to get a room with a king and a couch bed. Linens in bags in closet. Opened them up and they were dirty. Hair all over them. Called the front desk and they brought us clean ones...daughter ended up sleeping on unopened couch since mattress cover was dirty as well. Breakfast the next morning was good. Nice choices and pleasant people.
August 20, 2013
Rated 5.0 out of 5.0 by LongOnTheRoad Tired from the road - stay here
Pleasant staff make you feel welcome, quiet room makes you sleep wonderfully and get back on the road early and well rested.
August 18, 2013
Rated 4.0 out of 5.0 by Dotty3733 Excellent Staff
The staff at this HI Express was very accomodating and greatly appreciated. My experience from check-in to check-out was very positive. :-) However, I do wish this hotel offered a variety of room types, not just king suites.
August 13, 2013
Rated 5.0 out of 5.0 by CM18 Spacious room. HDTV. Great Service!
Stay was great and very relaxing hotel. Wonderful location close to food and highway.
August 7, 2013
Rated 5.0 out of 5.0 by amoeba97 Southern Comfort to the Max
Our room was bigger and roomier than anticipated. Everything was clean and new looking.
August 5, 2013
Rated 4.0 out of 5.0 by RyanATL A Predictably Good Stay
Staying at any HIE is great because it's always predictable. Comfortable beds, relatively quiet halls, wifi, all the basics of a decent hotel stay. This location was no exception.
The staff was VERY friendly and courteous. The free pretzels/goldfish offered for Rewards Club members made me chuckle. Thoughtful, and good to know they think of the little things, but nothing that I would've been heartbroken had it not been offered.
Room was very clean, and linens were provided for the pullout sofa so my younger brother could stay in the same room. He did remark, however, that the mattress on the sofa bed was not comfortable at all. But we weren't charged for a 3rd person, and it's a sofa bed so expectations weren't that high. The king bed was very comfortable for my wife & me. Water pressure in the shower was fantastic, and the Bath & Body Works soap was a nice touch to her. The facilities all-around were very clean. My rating on value is a "3", not because it's bad, but just very average for the price range and amenities, but nothing that makes it stand out from other brands in the same price range.
My only complaint is with the breakfast. Available every day is sausage gravy & biscuits, eggs (from a carton), sausage, cereal, cinnamon rolls, yogurt...and what we were most looking forward to...fresh pancakes. We made it downstairs to breakfast at 9am (breakfast closes at 10), and discovered there were no pancakes. Plenty of other choices to meet our appetites, but the highlight item on their breakfast buffet was not available. The reason? They simply didn't have any batter. A slight oversight in planning by the kitchen management, but very forgivable. Fresh fruit would be a nice, healthy option as well. I gave it a "3" for no pancakes, but had plenty of other options.
We will certainly stay here again next time we're in town. It is predictable in every good way. I've never been dissatisfied with a stay at HIE. Hopefully next time, they'll have pancakes. ;)
July 26, 2013
Rated 5.0 out of 5.0 by Wagner Very nice rooms and great value
Rooms were very nicely decorated and well appointed!
July 4, 2013
Rated 5.0 out of 5.0 by travelite Nice surprise
After a 13 hour travel day we were surprised to be invited to a manager's reception at check-in. The buffet included an adult beverage, pasta, pizza and salad from a local Italian establishment.
Hit the spot...and we did not have to leave the hotel until after the complimentary breakfast in the morning....Lucky us!!
Close to highway exit but a little difficult to find...sort of hidden... even when following signs....easy access back on to highway.
July 4, 2013
Rated 1.0 out of 5.0 by lcem305 Worst HI Express Ever
I stay in a lot of HIE when I travel. It is actually my choice of hotels so I really try hard to stay. The hotel staff did not clean my room on Saturday. The staff at the desk, when you could locate someone acted if they did not care at all my room was not cleaned. I was given the name and number of the manager to call on Monday. I did call the manager on Monday who was more concerned about offering me 5000 points and a free night later at the hotel instead of understanding my concerns. She offered a free night without giving me anything in writing that would back up the free night offer. The staff and manager were more concerned about if I left a do not disturb sign on my door and after telling them I did not, they had to go check the paperwork of the housekeeping staff to see if I was telling them the truth. This hotel staff and management are a joke.
June 28, 2013
Rated 3.0 out of 5.0 by Francoise Very good service
The staff was very friendly, knowledgeable and kind.
Room was good, however, we could not open any windows to let fresh air in.
Great location, close to major shopping center and highways.
June 25, 2013
Rated 5.0 out of 5.0 by Andi77 2nd stay here...and would stay again
The staff is very welcoming and friendly. They make you feel that they are there to help you.
Room was very clean (both times I've stayed). Breakfast was great and the hotel overall is very clean and up to date.
Would recommend to anyone.
June 24, 2013
Rated 4.0 out of 5.0 by Happyfamilyof4 Weekend getaway
We took our boys away for a weekend getaway and they had a blast.
June 22, 2013
Rated 5.0 out of 5.0 by Sis77 very clean
loved the business after hours on Tues and Weds. Thank you for making it easy to relax
June 18, 2013
Rated 5.0 out of 5.0 by rainbow70 spacious room and many extras
We stayed 3 nights and enjoyed our stay - the value was awesome, and the breakfast was very enjoyable. We will stay here again when we are back in the area. I will also say that our experience at this Holiday Inn express will put this hotel chain at the top of our list when traveling.
June 17, 2013
Rated 5.0 out of 5.0 by Southbound65 Location, Location Location
In town for nieces graduation and getting together with family. Close to everything; family, restaurant's, downtown Charlotte and entertainment.
June 16, 2013
Rated 5.0 out of 5.0 by problemmom Great place!
My two young children and I stayed overnight and got a wonderful deal on the room via the hotel's web site. The service was good, the hotel was clean and the location great. The setting makes you feel like you're away from it all but you're actually very close to anything you need. We had to leave before breakfast so can't review that. But this was a great place for comfort and affordability. There is a pool but it's small -- 5 ft max. But for someone with children, it's actually perfect!
June 8, 2013
Rated 5.0 out of 5.0 by Thelolipop Wonderful place to stay
We were warmly greeted upon our early arrival and given our choice of floors for our room. When we entered our room we found it was a suite at the same price as the king size bed room we had reserved. We were in town for our granddaughter's graduation and it was quiet when we came back evenings to relax and sleep. Room was VERY clean. Linens were fresh every day. Breakfast was good and lots of it. It was a great overall experience and we would not hesitate to stay here again.
June 7, 2013