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    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    92%
    Recommend This Property

    Overall Experience

    4.2

    based on 128 reviews
    92%
    Recommend This Property

    Ratings Breakdown

    128reviews

    • 5 Stars
      75
    • 4 Stars
      26
    • 3 Stars
      12
    • 2 Stars
      11
    • 1 Stars
      4

    Odd problems w/ room...

    By

    January 21, 2015

    My previous stay had been overall pleasant, which is why I re-booked for this visit. Room was reasonably priced and facility was near my reason to visit Huntsville. Check-in was seamless and staff was friendly.

    Entering the room, I immediately noticed the "leather" upholstery on both chairs was *badly* cracked and peeling. It was really, REALLY bad. How that escapes even the most basic inspection is beyond me.

    Secondly, the toilet didn't flush very well...which I believe is also related to the other issue - the tub. It took *forever* to drain, even with the meager water that comes from a shower head. I truly believe there were significant plumbing issues in this suite.

    Posted byHotelStaff
    January 23, 2015
    Thank you for taking the time to share your concerns we will have them addressed promptly.
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    GREAT LOCATION

    By

    January 21, 2015

    club

    I WOULD RECOMMEND THIS LOCATION TO MY FRIENDS AND FAMILY. ROOMS WERE EXCELLENT IT WAS LIKE STAYING IN A HIGH-END APARTMENT

    Posted byHotelStaff
    January 21, 2015
    Thanks you very much for your kind comments. We sincerely appreciate them. We look forward to seeing you on your next visit to Huntsville.
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    No follow up

    By

    January 20, 2015

    Left cords in room--after 4 calls got no help from staff to secure them. Bought new cords.

    Posted byHotelStaff
    January 23, 2015
    Thank you for taking the time to share your concerns we will have them addressed promptly. Unfortunately with the extended weekend because of the holiday a member of management was not available. I apologize for the inconvenience.
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    Would Stay Again, Clean and Convenient

    By

    January 20, 2015

    Extremely courteous and helpful staff. Overall, our suite was clean and comfortable and we would stay there again.

    Furniture in our suite was a bit worn. Desk chair was missing part of the vinyl and recliner was rock hard. Would prefer something other than cloth for the recliner. That is just a personal preference due to cloth holding more germs.
    Not a fan of the small pillows. Bed was comfortable. Quiet area. Close to movie theater, great restaurants and shopping at Bridge Street.
    Room was clean. Temperature was hard to get just right and unit was relatively loud. There is a wall thermostat that controls the floor unit, however, there is not an option to lower the fan speed on the unit.

    Posted byHotelStaff
    January 22, 2015
    Thanks you very much for your kind comments. We sincerely appreciate them. We look forward to seeing you on your next visit to Huntsville.
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