Rated 4.6 out of 5 by 14
Rated 5.0 out of 5.0 by PGW1 ALWAYS FIRST CLASS
I have stayed at Candlewood Suites numerous times. The staff, cleanliness, comfort are always above expectations.
November 24, 2013
Rated 5.0 out of 5.0 by whirlygal staff excellant
Came for a wedding, brought our doggie and the staff was so accommodating. having a kitchen was perfect for being a morning person because I could make coffee and watch a movie while my husband slept. cant wait to come back to Idaho Falls and stay here again.
November 19, 2013
Rated 5.0 out of 5.0 by Bevy77 A Wonderful Pet friendly stop!
We have stayed at this property, 3 times now, on our way to or from Montana. It has never disappointed us. The staff is always helpful and friendly. The property is clean and inviting. For a large extended stay hotel it never seems too crowded or noisy. The one Friday night we stayed here, there was a child above us making a lot of kid noises, but by a decent hour it quieted down. We plan to stay here in the future, on our treks to Montana, as this nice little town has everything you could need.
November 16, 2013
Rated 5.0 out of 5.0 by Kennymac Great Experience at Idaho falls Candlewood Suites
Manager (Laura), front desk staff, maintenance, and housekeeping staff are top notch. Our room was super clean and in great condition. Everyone went out of their way to make our stay pleasant. We'll stay there again, for sure.
October 24, 2013
Rated 5.0 out of 5.0 by RealGeorge72 Great service, very friendly staff, clean, quiet room
Needed to find a place to stay after a doctors appointment and when I called the staff gave us a good rate on short notice. The staff was very friendly, professional and helpful while we were there. Will return when staying in Idaho Falls.
October 10, 2013
Rated 2.0 out of 5.0 by pendletonnomore13 No response from staff to fix phones
Both phones were not working in the room. I asked the front desk staff to have them fixed and no one ever responded and fixed the phones. This occurred throughout my stay. I informed the staff EVERY DAY. This was a large inconvenience to me. I am a platinum member and expected better response to my needs. When checking out there was not much effort to reply to the issue when I responded to the question of how was my stay. I was not seeking anything in return like discounted room fees for the deficiency and that's exactly what I got from the staff. Nothing! I just wanted the problem resolved. I won't be staying there again.
September 29, 2013
Rated 5.0 out of 5.0 by Janie59 The Best Place to Stay in Idaho Falls
I stayed here for 3 months while on business and could not have asked for a better experience. The staff made me feel like this was my home away from home and it made being 1600 miles away from home a lot easier. I felt safe and any issues I had was always met with a "What can we do to help!" attitude. If I am ever in the area again I will definitely stay here again and I recommend it to anyone who travels through the area. This place is GREAT!
August 30, 2013
Rated 5.0 out of 5.0 The best IHG hotel ever!
Amazing stay! AMAZING!
Thanks to Derrick who made the check in the most welcoming one I've ever had. Recognized as a Platinum Member, welcome sweets, upgrade to a lovely suite with river view,
Room amazing, extremely clean, popcorn in the microwave :#
Teri with her smile made our check out fast and easy!
We stayed one night but I could see the Staff dealing with the long term Guests and they were marvelous #like family...#
After 2 days we came back again #although I never stay in the same place twice- we made our way back through Idaho Falls specially to stay in Candlewood :)
Really enjoyed it and rooms are much better than in majority 5 * hotels ;)
August 3, 2013