Rated 4.3 out of 5 by 17
Rated 5.0 out of 5.0 by Gfgp Comfortable, roomy wonderful stay
I will stay again. wonderful for family get together .
November 20, 2013
Rated 3.0 out of 5.0 by Pershawnda Room smelled like cigarettes
Even though I stayed at a non-smoking room, the room still smelled like cigarettes. The reception desk said that the hotel used to allow smoking but they can't get the smell out even though they repainted the rooms. The smell in the room wasn't old, it was PUNGENT as if someone had JUST smoked in that room. They had no other rooms available. Overall, I would've given it 5 stars if it wasn't for the smell.
November 18, 2013
Rated 4.0 out of 5.0 by race9320 room and staff
Good room and staff will return next time in Indianapolis
November 17, 2013
Rated 5.0 out of 5.0 by Travis68 It's all about the staff
Generally in my experance a hotel is a hotel is a hotel but the staff at this location honestly stood out as the best hotel staff I've ever enteracted with. Hands down great service from multiple staff members who were genuinely pleasant .I'd stay there again and from now on its my go-to for Indianapolis.
November 10, 2013
Rated 5.0 out of 5.0 by SandbaggerSharon RECOMMEND THIS HOTEL & STAFF
Our stay was fun. The staff were all great. Plus, we happened to be there on their cookout night for the guests. They were very accommodating & attentive to our needs. We stayed in the wheelchair accessible room as my husband has a spinal cord injury. The room was set up properly for his special needs. The only thing bad about our choice in this hotel was that we were not close to the race track as we thought. But, being close to the airport was satisfactory.
November 5, 2013
Rated 4.0 out of 5.0 by Joseph110 Great desk staff, not as clean
I have been staying here long term. At the beginning of my stay, this hotel was very clean. I have noticed in the past few months that the cleaning standards are lower.
The front desk staff is extremely friendly and helpful
October 5, 2013
Rated 5.0 out of 5.0 by grandma05 wonderful amenities
friendly helpful staff, great pool, and comfortable be. I loved the kitchen and ice maker as well as the microwave. Kudoos
October 3, 2013
Rated 5.0 out of 5.0 by DrPark Excellence At It's Finest.
I've stayed at numerous Candlewood Suites in recent years thanks to work. All of the hotels has it's pros and cons but it's the staff that really makes the difference with the stay.
This is the most friendliest staff I've encountered in all of my stays at a hotel. They are extremely friendly and always go out of their way to make sure my stay at this hotel is home away from home.
Great staff overall,Every staff here really knows what they are doing and they do things the way it's supposed to be and what you expect from a hotel.
The GM is very kind and friendly , Unlike number of other GM's I ran into different Candlewoods.
They also have an awesome greeting dog at the front desk that greets guests from time to time.
I would recommend this to anyone who is traveling to Indy and in search of a hotel.
This hotel has the blueprint to what all hotels should be like.
Excellence at it's Finest.
September 29, 2013