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    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    93%
    Recommend This Property

    Overall Experience

    4.5

    based on 87 reviews
    93%
    Recommend This Property

    Ratings Breakdown

    87reviews

    • 5 Stars
      58
    • 4 Stars
      21
    • 3 Stars
      5
    • 2 Stars
      2
    • 1 Stars
      1

    Good room, poor shower

    By

    April 28, 2015

    Overall this was a good Candlewood. The area it was in was way off the beaten path but it was fine once I arrived. The staff greeted me well and had my room ready upon arrival with no issues. I had some of the best nights sleep of any hotels I've recently been to. My only, minor, complaint was the very cheap shower head that basically spread the water around my body (and I'm a big guy) and not on me.

    Posted byHotelStaff
    May 01, 2015
    Thank you for taking the time to share your feedback with us. We are sorry we fell below your standards with the shower head. We take our guest comments serious and I assure you this issue will be addressed.
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    Great Property

    By

    April 27, 2015

    Stayed at this hotel for a conference taking place in the city core. Quick access to fwy and depending on the time of day, you can be downtown in less that 10 min. Enjoyed the 1 bdrm suite and kitchen area. Front desk staff were friendly and very accommodating. The fitness center could use a little attention such as equipment upgrades, but will still definitely get the job done. The front desk staff informed me that this was deemed a long-term stay hotel and would not have daily service. I didn't need to have my pillows fluffed each day and there was more than enough towels for the week. The only reason I gave a 4 on Staff and Service was the fact I returned in the evening to find I no longer had a shower curtain or wash cloths and dish towels. However, it did reassure me that shower curtains actually get washed. This property provided a very comfortable stay for the value...will be booking for the same time next year.

    Posted byHotelStaff
    May 01, 2015
    Thank you for sharing your experience with us. We truly value our guest comments.
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    Nice weekend

    By

    April 23, 2015

    club

    We had a great time. Enjoyed the patio immensely along with meeting others staying on property. Staff went above and beyond to help! Both front desk clerks were great! One helped us find a great place to eat and the other one got us a cart to load our suitcases on when we were leaving. I would recommend this facility to others. They made our stay even better! Thank you. Wish you offered shuttle to airport. Only thing you are missing.

    Posted byHotelStaff
    April 28, 2015
    Thank you for taking the time to share your feedback. We greatly appreciate your comments and will share them with our staff.
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    Stupendous staff

    By

    April 18, 2015

    Great stay! Excellent staff who was flexible with my needs and my additional day request.

    Posted byHotelStaff
    April 28, 2015
    Thank you for sharing your feedback with us. We appreciate your kind words.
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