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Rated 4.5 out of 5 by 41 reviewers.
Rated 5.0 out of 5.0 by Great hotel- super service I stayed at this hotel while relocating with Roche. This is the best hotel I have stayed at. The room has everything and the staff was so kind, helpful and friendly to everyone all the time November 23, 2013
Rated 1.0 out of 5.0 by Noisy Music And Guests I had trouble sleeping all night because there seem to be a party going on just next door. The music had a thumping sound that went on until the wee hours of the morning. The guests or party-goers were loud whenever they entered the hallways. At first glance this seemed like a nice quiet place to spend a weekend. I will not go there again November 21, 2013
Rated 5.0 out of 5.0 by Awesome This hotel was awesome! I had never even heard of Candlewood Suites but was I ever pleasantly surprised. We had rented 4 rooms and they were so great to work with. They let us check in early and put us all near each other. Every staff member was so friendly. It felt like home! I highly recommend this property and will stay here every time I come back to Indy! November 19, 2013
Rated 5.0 out of 5.0 by What a great weekend! My wife and I enjoyed a very comfortable and fun weekend at this hotel. From the moment we checked in we felt like we were at a resort, not just a hotel. Loved the pool and hot tub, the pantry was a great touch, and the room was so clean and comfortable. We'll stay here again for sure! November 14, 2013
Rated 5.0 out of 5.0 by nice and relaxing stay I have stayed at other IHG properties. I choose your hotel due to the new rewards points earned for staying at other IHG brands. I am new to Candlewood and was pleasantly surprised. Your place was comfortable; the staff was inviting and pleasant. I think I have found my new home when I am in the Indy area. I am sure I will be staying here again many more times. October 25, 2013
Rated 5.0 out of 5.0 by Very Nice For the Price Stayed a couple days and it was very nice. The room was very clean and comfortable. It had everything you may need from an ironing board & iron to a DVD player. The bed a was a little hard, but some people may like that. The kitchenette was really loaded with necessities including a dish washer. I am a bit of a germaphobe, and I was very comfortable in the room. The price was very reasonable as well. I will most definitely stay there again. October 16, 2013
Rated 5.0 out of 5.0 by friendly staff and very comfortable bed This was by far the best room I have ever stayed in. Very clean and comfortable. I highly recommend Candlewood Suites. October 15, 2013
Rated 5.0 out of 5.0 by Fishers Renaissance Faire Business Trip This was our first time at this hotel and we were impressed. The staff was friendly and helpful. The room was beyond our expectations for the price. The bed was hard for us but we are used to a memory foam mattress. The only complaint I had was that the cupboard did not have a good selection of teas, there was 3 different kinds. But overall it was a great stay and convenient for us all around. October 9, 2013
Rated 5.0 out of 5.0 by Two for One I came down to Indy with a couple of friends to take in the Widespread Panic concert at The Murat Theatre. Upon check-in, I requested a room w/two beds for myself and my buddy to be near the room that the other member of our party was staying in. The hotel clerk looked at her computer and couldn't find us a room with two beds near the other room. Instead, she gave us two adjoining rooms, each with their own double bed, full size fridge, microwave, two burner cook top, dishwasher, TV, and large, clean bathroom....and she charged me for only one room. She did that so that we could be near our friend's room. She went above and beyond the call of duty, IMO. What a fantastic deal. Also, the hotel was extremely quiet. I will definitely return to this hotel the next time I'm in Indianapolis. Very, very satisfied. October 4, 2013
Rated 5.0 out of 5.0 by Amazing Service We have stayed a number of times and we are always very happy with our room and the friendly, helpful staff. We will be staying at Candlewood again. thank you again for helping to make our vacation relaxing and enjoyable. September 30, 2013
Rated 5.0 out of 5.0 by Great I travel for work everywhere...this was a great place to stay! Plenty of restaurants near by and the rooms were good also. Recommend this hotel if in the area. September 25, 2013
Rated 5.0 out of 5.0 by Candlewood-Indy NE-Sept. 2013 stay I have to travel to Indianapolis twice a year for meetings, and one of the approved places for us to stay is this property. Since I was last here in March, the remodeling of the rooms has been completed. The next improvements are to redo the beds and the accompanying items according to management. Overall this property has the amenities that I desire as well as a well-managed staff to handle my needs for this trip. September 22, 2013
Rated 5.0 out of 5.0 by nice room First time for wife to stay at a candlewood and she loved having a kitchen and bedroom. September 11, 2013
Rated 5.0 out of 5.0 by Great place!!!! This is a great place to stay. Clean, great staff, quiet & good exercise center. I frequently travel to Indy and I will be staying here for now on. September 8, 2013
Rated 1.0 out of 5.0 by Not the best Candlewood Suites When my family and I travel we like to stay at Suite Hotels. However this location would make us change our mind. The staff we encountered appeared to be friendly and great with guests, but I kept getting this feeling it was fake. For starters I never was acknowledged as being a Club Member at any point of my stay. There was a foul smell in the room. We mentioned it and when someone came to take care of it, they did not know how to use what they had to try and take care of it. The bed was not very comfortable and the variety of pillows were not good either. We arrived a little early thinking that perhaps a room might be ready. We were told a room would be ready in an hour and that we would be called. We never got a call. About the only good thing I can say about this location is that it is a good location. Beyond that there really is nothing good to say. I would not recommend this property at all. August 13, 2013
Rated 1.0 out of 5.0 by Never Again. Can't be a fluke. We checked in late but called ahead to tell them we were still coming. The woman we spoke with was great. Upon arrival, Joe spent nearly 45minutes checking us in. His initial greeting was "yeah?", even though it was obvious why we were there. The rest of his responses were "Ok", regardless of the question for 45 minutes! During checkin he answered a call. He said " Yeah? I'm busy and were booked" and hung up. Seeing our faces he says, "Oh that's another hotel calling". Although doubtful we took his word. 45 minutes later we get to our room and the tv is unplugged and the phone is inoperable. We can from our cell phone to the desk and Joe answers. We tell him the tv isn't working. His response almost verbatim was "your tv is fine. I'm busy now". He then HUNG UP. He didn't mention what to do if there was an emergency and we had no hotel phone. He simply hung up on us and used the same line as the other caller from our checkin. There were so many patterens and rude responses, that I'm sure it wasn't his first time treating people unprofessionally. However it will be the last time we stay there. Side note: this was not out first time staying here which is why we chose to come back, but again we are door with this hotel. August 10, 2013
Rated 4.0 out of 5.0 by Rooms Very nice and clean but not sure if worth the money. August 9, 2013
Rated 5.0 out of 5.0 by Great My stay at the Candlewood Suites was great. I was in town for a Church Convention and after church services it was good to return to the Candlewood for peace, quiet and much needed rest. The staff was very helpful and friendly. August 3, 2013
Rated 5.0 out of 5.0 by Amazing staff and great place to stay I travel to Indy a lot and always stay here. The staff are so friendly and I always get great service! The rooms are always clean! July 26, 2013
Rated 5.0 out of 5.0 by Recent stay Simply put. The best Candlewood I have ever stayed at. June 8, 2013
Rated 5.0 out of 5.0 by Two Months (Relocation) Having spent 2 months at Candlewood, I'd have to say that I was pleasantly surprised with the amenities and staff service. Everyone went out of their way to ensure that my experience was great. I highly recommend this venue for anyone looking for a great, long-term value. May 26, 2013
Rated 5.0 out of 5.0 by Another great Candlewood stay I had a wonderful stay at Candlewood Suites recently. I stayed 8 nights so got a special rate. That didn't hurt at all. The room was clean, quiet and up-to-date. The building had a well-built quality with what appeared to be good sound-proofing. I never heard anyone above my head and rarely heard the people next to me. The staff was very helpful and seemed to do a very professional job. I will stay here again, but will not let my room by assigned next to the pool. On the weekend, there were lots of kids making lots of noise. Still, it was bearable. Candlewood Suites, and specifically this one in Indianapolis is my new hotel of choice. April 24, 2013
Rated 5.0 out of 5.0 by Great staff and great room We had never stayed at a Candlewood Suites before until our stay in Indianapolis. We chose this establishment because it was pet-friendly. The staff is excellent. Ashley was just wonderful! We ended up getting lost on our way to the hotel and she gave us detailed directions over the phone. The room was wonderful, clean and spacious. I also liked the fact that the hotel sold food at the hotel. We arrived late and didn't feel like driving anywhere for a late dinner. So, we ended up purchasing pizzas at the hotel. We will definitely be coming back for a visit! April 15, 2013
Rated 4.0 out of 5.0 by Good Stay in Indy This is the third year we have stayed at this sight in April--Business . Good value. The room smelled as some one had smoked in it. The lack of fresh towels in the room was cheap .Needed to have fresh coffee in the rooms. Over all B Grade.. April 12, 2013
Rated 5.0 out of 5.0 by Lovely Stay My stay at Candlewood was awesome. I have stayed at a numerous hotels but Candlwood beats them all. The staff is very friendly and has me laughing as soon as I come in the door. And when I leave, I dont want to go. I will not stay in another place unless its Candlewood. They give me the personal touch that we all need. Thank you so very much for your time and effort. April 5, 2013
Rated 5.0 out of 5.0 by Simply Wonderful I stay here often for business travel and will even go out of my way to stay here at times because is is such a great place to stay. One of the very best things about this hotel is the staff. They are simply wonderful! Remembering you, always being very welcoming and attentive to any issues or needs one might have. They really make you feel like one of the family. The only minor negative is the business center, which is less than optimal, but if anyone experiences a problem, I can definitely assure you that the staff will be ready and able to solve it for you, so that is really a very minor issue. the rooms are clean and very comfortable, and I enjoy the free laundry facility, since I travel so much. The cupboard is very handy and the exercise facilities are really nice. I can't recommend it enough! March 26, 2013
Rated 5.0 out of 5.0 by Awesome place to stay!!!!! What a great place to stay if your in Indy!!! Will definitely stay here again as well as other Candlewood Suites when I travel on vacations. March 22, 2013
Rated 5.0 out of 5.0 by Only place I stay! My wife and I have been staying here every year for 10 years. We can not find a better deal anywhere in the city. The staff is one of the reasons we have stuck around all these years .They actually remember you .Amazing! Thank you for your hospitality. Jeff & Melody K. February 21, 2013
Rated 4.0 out of 5.0 by Pool Pool needs to be heated. Towels not stocked well in pool. Took our towels from room to pool. Pool was small. Not what the picture suggests. We were extremely happy with the room and service. The mini store in the hotel was nice as well. Would be nice if more hotels offered this. January 27, 2013
Rated 5.0 out of 5.0 by EXCELLENT STAFF AND SERVICE AND HOTEL THE CANDLEWOOD EMPLYEES GO ABOVE AND BEYOND ANY REASONABLE EXPECTATION TO MAKE CUSTOMERS FEEL WELCOME AND AT HOME .THIS IS THE REASON I ALWAYS STAY AT THIS HOTEL IN CASTLETON. HIGHLY RECOMMEND. THANK YOU !! January 22, 2013
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