Rated 4.6 out of 5 by 14
Rated 4.0 out of 5.0 by oakland753 VERY COMFORTABLE ROOMS/ACCOMMODATING STAFF
I just completed 99 days of a possible longer stay at this location. The one bed room suite is very comfortable with all of the amenities of home with the exception of an oven, though there is a good size microwave. Still it would be nice to bake meals in a real oven from time to time.
The staff is so very friendly for the most part and always attentive to my requests and needs within a reasonable time. The amenities of the hotel outside of the room are above average and in good condition.
The only con I have found during my stay is that my room is one of some that has bad flooring above me. When the guest above me comes in at 3AM I can hear the folks walking as the floor creaks. The staff did offer to move me to another suite, but I declined because of the volume of "home" I brought with me.
Overall, though, I can and do highly recommend the Candlewood Suites North West Indianapolis.
December 5, 2013
Rated 5.0 out of 5.0 by JoeCS Good overall experience
We visited this hotel when taking our daughter for a visit at Butler University. It was clean. I have never stayed at a Candlewood suites before. It is great for someone who wants to eat breakfast or lunch in the room. The prices in the cupboard were very reasonable and the staff was courteous and very service oriented.
November 7, 2013
Rated 5.0 out of 5.0 by LMJ726 Great Experience
This hotel was very clean and nice. I like the feature of the DVD player in the room, with a large variety of movies to watch! We will always stay here when we are in town!
November 6, 2013
Rated 4.0 out of 5.0 by Squirrel007 Great Customer Service
Overall I was pleased with my stay even though it started out a bit rocky. Upon check-in I went up to my assigned room and found it to smell of cigarette smoke. I am a non-smoker and the hotel is smoke free. The front desk staff promptly moved me to another room and provided a voucher for the food pantry.
The room was nice and big and the kitchen was nice.
The only reason for not giving the property an Excellent rating was due to the uneven, lumpy and extremely uncomfortable mattress.
October 8, 2013
Rated 2.0 out of 5.0 by namvet6566 dissapointed
Room was great.....pool and hot tub not in service...bummer....was informed by staff that the pool had been down for two weeks....sad. I use both as I am Vietnam Vet..and both pool and hot tub important for wounded body. Had I known no pool...no hot tub...no stay. Staff especially day desk person..... really professional.
October 1, 2013
Rated 5.0 out of 5.0 by Buckster Comfortable to stay
Enjoyable great for business travel. Clean and staff were great
September 6, 2013
Rated 5.0 out of 5.0 by K0915 Five Stars Plus
Before booking a room here I read the reviews which gave this location the highest rating. After staying, I would have to give it a 5 Stars Plus. Everything was clean, neat, working. Staff were very friendly, informative and efficient. Will definitely stay again when I'm in the area.
August 16, 2013
Rated 5.0 out of 5.0 by BRSDRS Excellent staff
Upon arrival reservation was honored and staff was very efficient with check in and out. Traveling with a pet and staff was very good with information about local area for dining. Only stayed one night but will definitely stay at this location every time I travel to Chicago
July 24, 2013