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    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    95%
    Recommend This Property

    Overall Experience

    4.6

    based on 66 reviews
    95%
    Recommend This Property

    Ratings Breakdown

    66reviews

    • 5 Stars
      49
    • 4 Stars
      11
    • 3 Stars
      3
    • 2 Stars
      2
    • 1 Stars
      1

    I love this place!

    By

    May 11, 2015

    platinumelite

    I have traveled to Indianapolis on a weekly basis for the past 14 months and tried various other hotels until I settled in with Candlewood Northwest. There is nothing I do not like about it.
    For starters, I feel safe. It is clean. The beds are awesome. The kitchenettes and outdoor grill help break the monotony of always eating out. The free laundromat is a BIG plus - especially knowing that the competition charges for this convenience.

    Speaking of convenience, the pantry is so handy as it is complete with food, breakfast foods, over-the-counter meds, and toiletries - and all very reasonably priced.

    The project I have been working on will end in the very near future and the main thing I will miss the most will be the staff. Kim is a superstar and spoils me by doing her best to insure I get on the first floor. All of them are always cheerful, polite and take the time to learn your name. I will miss them all,,,,Kim, Tyrone and all of you. Great job!

    Posted byHotelStaff
    May 13, 2015
    Thank you so much for all of your feedback. It is a pleasure to hear wonderful things about our staff. We work hard to make sure every guest feels like this is their home away from home. We appreciate that you took the time to review us and let others know about your experience at our hotel. We will miss you as well when your project is complete. However, we hope that whenever you are in the Indy area you will make us your first choice when looking for a place to stay. Thank you for the kind words. Have a great day, Jeri Reed
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    Great location for work, Comfortable

    By

    May 07, 2015

    platinumelite

    This was my third 3 week trip at this hotel. Its comfortable, the rooms are plenty big enough to spread out and its quiet. My only real complaint is the internet is absolutely horrible. There were times where I couldn't connect at all, others it would be so slow it would take a few minutes to load a single webpage. If you're looking for a place with fast internet this is not the place... otherwise great place to stay.

    Oh and I would like to single out Kim at the front desk for going above and beyond. She would always go out of her way to acknowledge you. Little things, like saying "Hi, how are you" and things like that. Also she does a good job of remembering names. She definitely makes the hotel experience more personable.

    Posted byHotelStaff
    May 09, 2015
    Thank you for taking the time to provide us with valuable feedback. We are in the process of updating our internet so the speed is faster. I would also like to thank you for taking the time to personally mention the great service Kim provided. We think she is wonderful and a great part of our team. We look forward to having you stay with us again in the future. Warm Regards, Jeri Reed
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    Fabulous Front Desk Staff

    By

    April 27, 2015

    club

    Comfortable, spacious rooms where you can get a good night's rest with outstanding staff who go out of their way to help and are the friendliest hotel staff I've ever met in my many years of frequent business travel.

    Posted byHotelStaff
    April 29, 2015
    Thank you for your feedback and kind words. We greatly appreciate you letting us know how your experience was at our hotel. Warm Regards, Jeri Reed
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    Good Experience!

    By

    April 20, 2015

    club

    Internet is very slow or will disconnect you. There was food (poptarts and tortillas) under the bed from a prior stay that I found and had to throw away.

    Besides those minor cons the overall experience was amazing!

    Posted byHotelStaff
    April 21, 2015
    Thank you for your feedback. We are pleased that you enjoyed your stay. We appreciate the honest and detailed review. We will continue to work on improving in the areas that require more attention to details. Kind Regards, Jeri Reed
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