Rated 4.4 out of 5 by 39
Rated 5.0 out of 5.0 by CarlaS Excellent Stay
Everything was perfect! The lodging was perfect. The kitchen was perfect.
July 18, 2014
Rated 5.0 out of 5.0 by Different27 Staff were very helpful when asked questions.
The beds are supposed to be Queen size but seem to be full-size.
July 17, 2014
Rated 5.0 out of 5.0 by th14 Nice Room
For the good - the room was great. Front desk check was fast and efficient. Pantry had lots of options.
For the bad - the hallway carpets were FILTHY. The doors on the stairwells were propped open. Our room was right outside of the stairwell, I was not thrilled with the open doors, not sure why you would do that.
We might stay here again.
July 13, 2014
Rated 5.0 out of 5.0 by jant68 Great staff. Nice and clean
Loved staying here except our (king sized) bed wasn't the best. Our daughter slept on a queen size and said it wasn't so bad. We love the staff. They make you feel welcome. If it were not for the bed I would stay there in Oct. when we come back.
July 11, 2014
Rated 5.0 out of 5.0 by love 1 Enjoyed My Stay
I enjoyed my stay with you all. Everything was fresh and clean. I loved your staff friendliness. The atmosphere was so calm and relaxing. I do have a little problem with pets at the hotel. However, for the most part, our stay was great.
July 10, 2014
Rated 5.0 out of 5.0 by SABO0361 Excellent service and accommodations.
While traveling for business we have two requirements - we need a full kitchen and we travel with two of our "furry" family members. This location meets our requirements and the staff makes our stay most enjoyable.
July 7, 2014
Rated 5.0 out of 5.0 by Justlaylay Great service, felt like home
My boyfriend and I went to Indianapolis for a concert. All the way from Tennessee. Candlewood was my first pick out of hotels to stay at. And boy am I glad I did choose them! Zack, that works nights there treated us very nicely the whole time we were there. He gave us information about fun things to do around the city. Made sure we had everything we needed. And even engaged us in conversation a few times. It was a delight to stay there because of him. The room was spotless. Very comfortable bed. Loved the convenience of the full fridge and freezer, microwave, stove, sink, and dishwasher. Made cooking easy. We will be staying at Candlewood again soon.
July 5, 2014
Rated 3.0 out of 5.0 the first room was not ready
when I walked in to the first room it was not ready. the towels are everywhere and the trash bin was not empty but later the front desk switched the room and I liked it. thanks.
June 15, 2014
Rated 5.0 out of 5.0 Super Nice
All of the staff here is super friendly! Really enjoyed my extended stay.
May 10, 2014
Rated 4.0 out of 5.0 by Justrite First Time Stay
This was the first time we stayed at this location. We were here for The INDY Antiques Advertising Show. The recommendation came from the owner of the show. We liked the location, property and price. We will be returning in Sept. for the fall show and will stay at Candlewood. Regards, Gordon
March 18, 2014
Rated 5.0 out of 5.0 by ArmySoldier Business trip
Was satisfied with last visit king suite was big and nicely laid out. Good place to stay for a business trip but sure missed the breakfast I receive with other ihg properties since I was on a tight schedule and had to travel to conference.
Exercise room felt cramped and limited but it was good
January 26, 2014
Rated 3.0 out of 5.0 by Dylan 68 OK place to stay if you don't need a good luggage cart.
Overall, not a bad experience. However, there was a dog in one room that barked every time we walked past -- a little unnerving. Also, the parking lot is quite small for the size of the hotel -- I wonder where they put all the cars when full? Finally, the neighborhood around the hotel just doesn't feel very safe. I think the large closed restaurant next door with the abandonded parking lot perhaps add to the not-so-safe feeling.
One of my pet peeves is when the luggage carts are not properly maintained, and two out of the three they have fits this desciption. One has low air in the tires, causing it to be almost impossible for one person to steer and push when loaded. On another cart they have pneumatic tires on one side and hard tires on the other, again making it almiost impossible to steer once there is weight on the cart.
January 6, 2014
Rated 5.0 out of 5.0 by RaeW Comfortable room with all we need.
We didn't need a view. We needed a home away from home where we could eat breakfast at a table and make a coffee. The free washers and dryers allowed us to catch up on our laundry easily. Well equipt gym too.
October 22, 2013
Rated 5.0 out of 5.0 by Go2Indy A GEM in Indy!
We used this hotel for family and guests the weekend of our daughter's wedding. The staff was wonderful....Schonda, Zach, the entire desk staff and housekeeping. The rooms are lovely and very clean. Everything you could want for your stay is provided. Our celebrations took place downtown and this hotel is a short, easy drive to all things in the downtown area. Corporate could help put this gem on the map by making the entrance a bit more welcoming, but once you get in you'll see why this is a great choice for your stay in Indy. We will be back as our daughter and son-in-law reside only a short distance away. Thanks again for everything!
October 14, 2013
Rated 5.0 out of 5.0 by Meise69 Great workers! Went out of their way to make our stay comfortable.
Zach was a great help. He went out of his way to make ours & the whole whitecaps soccer team experience a great one. Our team is looking forward to the tournament next year so we can stay there again.
October 12, 2013
Rated 5.0 out of 5.0 by CapMom4 Best hotel we've stayed in recently
Our 14 yr old girl's soccer team stayed at Candlewood Suites last weekend. The accomodations were superb - very comfortable and clean. The kitchen was well stalked with quality appliances, utensils and cookware and provided everything we needed to prepare our meals. I used the fitness center both days. It had a decent variety of machines and weights. There was a little store where you could buy snacks and neccessities. Courtesy coffee around the clock. The staff was so helpful and friendly. Our desk manager, Zach, allowed us to serve a meal to our team in the lobby. He even helped us set up for it. I would definitely stay at Candlewood Suites again.
October 9, 2013
Rated 5.0 out of 5.0 by SleptWell Stranded in Indy...No Problem!
After unexpected vehicle problems while traveling through Indy, Candlewood East took us in at a GREAT rate. The room was exactly what we needed while we waited for repairs. We were able to cook 2 meals and rested well. We were glad they were there when we needed them!
October 7, 2013
Rated 5.0 out of 5.0 by Cory1234567 Perfect room
Room was nice, clean, and comfortable. Would defiantly recommend to friends and family.
August 12, 2013
Rated 5.0 out of 5.0 by Clem67 One Night
Only stayed one night for early job interview. Check-in was a breeze, parking a little close but plenty of spaces. room was great, clean, and quite. Would stay there again.
July 31, 2013
Rated 5.0 out of 5.0 by WCW115 A smart choice
This was my first stay at any facility in this extended stay suite class. I was attending a conference at another facility a few doors down where I have stayed on previous trips to Indianapolis.
Candlewood was more than $20 cheaper per night, included all the perks of a suite, and I got my IHG points to boot.
The hotel was very, very clean. The bed comfortable. The staff exceptionally courteous and helpful. All in all, a very rewarding experience.
July 26, 2013
Rated 4.0 out of 5.0 by herhusband Good
Comfortable bed. Not enough choices in cupboard. Staff excellent.
July 19, 2013
Rated 5.0 out of 5.0 by mamasan1 Repeat customers here!
We stayed at this location last year for a three night stay. We enjoyed our stay and booked again this year for a three night stay. Our daughters were in town during our stay so we had them book here also. My brother was driving through from Charleston and called me while we were out so we had him book here also. Very enjoyable accommodations and staff was very friendly.
June 17, 2013
Rated 4.0 out of 5.0 by WorldTravellers Front desk
The front desk staff in the evening was very nice and friendly. He was very helpful. however, we had a different experience in the morning. We could not checkout because no one was in the front desk in the morning. We wasted about 20 mins and rang the bell few times but nobody responded. Finally I used the lobby phone and dialed the front desk. Then a staff member came from inside and she was irritated since I called them without further waiting. We had lots of plans for the day and 20 min is very important and did not want to waste. The tub in the bathroom did not drain well. Other than that room is spacious and the furniture was very comfortable, we had a good night rest. The kitchenette was very useful and had everything we needed. Free laundry, lending Dvd's were plus points . I will choose candlewoods again in our future vacations.
June 10, 2013
Rated 2.0 out of 5.0 by DM11 No Ice Hard Bed
I understand the idea of an extended stay hotel.
When I get to my room I would like some ice for a cold drink.
Why not have ONE ice machine in the loby or have small bags of ice in the cupboard. The ice machine in the room was turned off, as always. It did not make ANY ice overnight after being turned on.
June 10, 2013
Rated 2.0 out of 5.0 by twinsmom44 Morning surprise!
front desk clerk was friendly. Room clean, but in morning, I found a mouse poop on the white towel I put on floor as a bathmat night before. I did report it to the desk clerk upon checkout to only hear "that's the first I've heard of that." No apology offered. Kitchen is fully stocked with all cooking utensils. Noise from highway was not noticeable until 6:45 a.m. when some idiots kept pounding on the door of the room across from mine. :( TV was very nice, no problems with channels- remote was marked to not touch certain buttons which may explain the problems mentioned in other reviews. Parking is an issue if you arrive late.
February 28, 2013
Rated 4.0 out of 5.0 by Self guest
Room, ambiance, facility as expected at this hotel chain. Many sites at the desktop computer were blocked, including ichotels.com and the American Airlines. No gold member gift this time.
January 6, 2013
Rated 5.0 out of 5.0 by INDYHOME Home away from Home
The staff could not get any better. A wonderful group of people. I moved 500 miles away from my home, Indianapolis, IN. But every time I come home to visit, I stay here.
January 3, 2013
Rated 5.0 out of 5.0 by JAD1 Awesome
We have stayed here twice and really enjoyed my stay. Nice, quite, roomy rooms and a nice little munchie shop with a nice selection of candy, drinks and munchies. Will stay here again.
November 24, 2012
Rated 5.0 out of 5.0 by Nicolemh01 Enjoyable stay for home away from home!
I really enjoyed my stay at the Candlewood Suites Indianapolis East. The hotel smelled brand new, The rooms were clean and looked very nice. The bed was so comfy I could have slept in it all day. It was nice to have the convience of a kitchenette, with cupboard stocked with essintials. I would reccomend this hotel and will stay there again the next time I come back to Indy!
November 16, 2012
Rated 5.0 out of 5.0 by coolersare Gold Member who was very pleased with my stay
I stay at alot of Holiday Inn properties. I am leaning more and more towards the Candlewood Suites. I was very impressed with the staff, the room and the overall experience. I would highly recommend this property, especially for a road warrior like me.
November 15, 2012