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Rated 4.4 out of 5 by 71 reviewers.
Rated 4.0 out of 5.0 by Mixed Review The staff was the most friendly I can recall encountering on any of my travels. We stayed in business suite and it was very clean, roomy, and quite. We were very ,disappointed in discovering the "high-speed" internet was not so high speed. The connection dropped often and when it did connect, the download speed was slow. We also were disappointed to discover the hard way, that the outdoor pool had been closed by the manager due to concerns over the weather, yet no one at the front desk had been informed of this. As a result, we had to deal with 2 young and very disappointed children. Don't let your first impression of the "high-rise" appearance fool you. the buildings interior and rooms are well maintained and comfortable. This is an excellent place to stay if you are planning on visiting the medical center or Indianapolis Zoo. August 25, 2014
Rated 5.0 out of 5.0 by Great Great Hotel! This hotel is the best. The rooms are large and clean. I couldn't find anything out of place or wrong with this room. The staff was more than welcoming to me. I have to say Dwayne, Karina and Norma made my stay even better. They were good at offering me suggestions to dine and giving directions. I will be back! August 24, 2014
Rated 5.0 out of 5.0 by Great Room for a Great Price The bed was so comfortable! The way the room was setup, you couldn't hear others in the hallway which was really nice. The front desk staff was super friendly despite it being a busy weekend. I can't wait to come back and stay again! August 20, 2014
Rated 4.0 out of 5.0 by Great value and spacious suites! The hotel was exactly as described - clean, comfortable and a great bargain. If I was coming back to this area for an extended stay, I wouldn't think twice about booking another room at this hotel. August 18, 2014
Rated 5.0 out of 5.0 by Candlewood Med District This was a great experience and it allowed me to stay at no problem whatsoever. They have a lending locker that will provide you the ability to rent common kitchen utilities for a stay. The rooms are very spacious, and the front desk always is helpful. Russel knows EVERYTHING, and Norma and Corina are very personable. Also the free coffee is amazing! August 18, 2014
Rated 4.0 out of 5.0 by quiet spacious home away from home We were able to just hang out all day without any problems. Wifi, spacious rooms, useful kitchen and great large table. We didn't even turn on the tv! Very comfortable beds -- except for the hideabed but that is to be expected. The pool was very clean and nice. August 13, 2014
Rated 5.0 out of 5.0 by Another Great Experience at the Candlewood Downtown Medical District This property is always stellar because of the staff. Mr. Roth, Dwayne, Norma and Karina are shining examples of employees who genuinely care about their hotel guests. The business center is convenient, and most importantly the computers and printers WORK. The parking areas are accommodating and allow over sized vehicle parking. The Lending Locker is a new perk, and it was fantastic to have the use of a crock pot and pizza cooker. My only complaint is that the free coffee in the lobby leaves much to be desired; however this seems to be a trend city wide. I have found it impossible to find a good cup of coffee in Indianapolis, even at the large chain coffee shops. This hotel is convenient to the IMS, the hotels, downtown, and major highways. I will most certainly continue to book this hotel for our business trips to Indianapolis. July 31, 2014
Rated 1.0 out of 5.0 by Unwanted Guests and Roaches We were locked out of our room 3 different times. Once this was straightened out, not only did our room keys work, but we had another hotel guest that was able to enter our room with their key. . . at 11pm. To top it all of, we found a roach in the shower. Overall very poor experience. July 31, 2014
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