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    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    95%
    Recommend This Property

    Overall Experience

    4.6

    based on 105 reviews
    95%
    Recommend This Property

    Ratings Breakdown

    105reviews

    • 5 Stars
      83
    • 4 Stars
      12
    • 3 Stars
      4
    • 2 Stars
      5
    • 1 Stars
      1

    Good service but room was less than ideal

    By

    June 29, 2015

    club

    Staff was nice but had issues with the temperature of water in shower (never got hot...just luke warm). Additionally was an odor that was unpleasant in the bathroom.

    Posted byHotelStaff
    June 29, 2015
    Dear Priceless Pink, We are truly sorry that your recent stay was not up to your expectations. We want to thank you for giving us feed back regarding the issues that you encountered. Rest assured that maintenance and housekeeping were looking them right away. We realize that you have many choices when it comes to lodging and we appreciate you choosing to stay with us. We welcome you to come back and stay with us again if you are in the Las Colinas area, and allow us to make sure any future stays are above and beyond your expectations. Please feel free to contact us at the hotel by phone. Have a wonderful Fourth of July weekend. Kind Regards, Your Candlewood Team
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    great stay

    By

    June 25, 2015

    club

    we are never disappointed by Candlewood Suites and try to stay at one wherever we go.

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    Excellent value; first choice is always Candlewood

    By

    June 25, 2015

    club

    As, always, the property was in excellent shape, clean and comfortable. The staff is super-helpful, with everything from directions to local sites to finding me a locksmith when I locked my keys in my car! We always choose Candlewood, wherever we go, and this particular one is a favorite.

    Posted byHotelStaff
    June 25, 2015
    Thank you for you very complimentary review. We love our hotel and absolutely love it when our guest's do as well. I will relay the comments and share your gratitude for the assistance with the locksmith to the rest of the team. We realize you have multiple options when it comes to loding, and we truly appreciate you allowing us to show you our commitment to excellent customer service. We look forward to seeing you again when you are in the area. Kind Regards, Your Candlewood Team
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    OUTSTANDING PLACE AND STAFF

    By

    June 25, 2015

    club

    The staff are excellent with anything we asked and go out of their way to help with restaurant choices , directions etc., Hotel is modern and one of best I ever stayed at. Close to the airport easy access. I will be staying here again anytime I'm in the area..

    Posted byHotelStaff
    June 25, 2015
    Thank you sir for your courteous review of our Candlewood property. Our team like to make our guest feel like we are their home away from home, so of course we want you to eat and enjoy the best the area has to offer, We realize you have many options when it comes to lodging these days, and we are truly appreciative that you chose us. Please let us know when you are in the Irving area again, as we would love to offer our hospitality to you. Kind Regards, and enjoy the upcoming holiday weekend Your Candlewood Team
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