Rated 4.5 out of 5 by 31
Rated 4.0 out of 5.0 by txchipk Weekend In Irving
I stayed here over an August weekend for a sports and fitness competition going on at the nearby Irving Convention Center. As I needed to prepare my own meals, I was looking for a hotel with a full kitchen near the Convention Center. By and large, the hotel met what would be expected for this level hotel. Rooms look like they have been updated recently. As such, the bathroom was clean (clean grout on the floors and bath/shower tiles), as well as the kitchen area. Some of the work seemed a little shoddy -- the cabinet doors in the kitchen for example were loose and one was crooked. One of the chairs in the room showed a lot of wear and tear, but otherwise, the furniture was in good condition. I stayed on the 2nd floor not too far from the elevator, but the room was fairly quiet, so that was a plus. Staff at check-in/check-out was friendly. Room had free wi-fi, which worked the whole time without issue.
August 21, 2014
Rated 5.0 out of 5.0 by LJF2014 Great Overall Experience
I travel frequently and for extended periods of time. My last stay was with an extended stay type hotel and proved to be a horrific and terrible experience. The Candlewood Suites are located across the street, so I decided to stop in and ask to see a room. They gladly showed me two different rooms and they were exceptionally better. So, I booked my next stay there on the spot. Several weeks later, I checked in and they remembered me. Not only was my room completely spotless and clean, but it was comfortable and the staff went over and above to make me feel at home. I will definitely continue to come back.
August 18, 2014
Rated 5.0 out of 5.0 by 69 Mach 1 Friendly Staff
The staff were very friendly and helpful. A nice clean place to stay.
August 17, 2014
Rated 4.0 out of 5.0 by Nissie Comfortable Beds
Over all stay was good! Beds were extremely comfortable and Staff was AWESOME!!!!
August 5, 2014
Rated 5.0 out of 5.0 by RLLV Candle wood stay 2 nights
Comfortable bed, clean updated rooms. A little pricey for not having daily room service. Should be $109.99
August 2, 2014
Rated 5.0 out of 5.0 by bok3nt Candelwood Suites Dallas-Las Colinas
Finally, a stay where everything worked correctly the first time around. No unexpected surprises, perfect!
July 21, 2014
Rated 2.0 out of 5.0 by Not convinced Not what I expected
The hotel website states: During your stay at the hotel's property in Irving, TX, enjoy complimentary access to LA Fitness.
Well, not really. Front desk told me there is dispute on whether or not they allow hotel guests to visit so I didn't try this amenity - shame as it was one of the primary reasons I chose the hotel.
Also note that maid/cleaning service is once a week and may not occur at all if you stay less than a week. That means smelly trash and no coffee refills (yes, you can go to pantry but at extra cost and inconvenience).
Major pain: Room key did not work at first b/c it was keyed to wrong room, then again 2 days later b/c check out date was keyed incorrectly! Both required a trip back downstairs to resolve. Once with bags and once while on time constraint. No bueno!
July 18, 2014
Rated 4.0 out of 5.0 by Larado Guest Experiende
Juana makes the whole stay worthwhile. She makes you feel very welcomed and will do anything to accommodate you. Extra hangers? Soap? Washcloths? Never a problem
July 15, 2014