Rated 4.6 out of 5 by 37
Rated 5.0 out of 5.0 by 69 Mach 1 Friendly Staff
The staff were very friendly and helpful. A nice clean place to stay.
August 17, 2014
Rated 4.0 out of 5.0 by Nissie Comfortable Beds
Over all stay was good! Beds were extremely comfortable and Staff was AWESOME!!!!
August 5, 2014
Rated 5.0 out of 5.0 by RLLV Candle wood stay 2 nights
Comfortable bed, clean updated rooms. A little pricey for not having daily room service. Should be $109.99
August 2, 2014
Rated 5.0 out of 5.0 by bok3nt Candelwood Suites Dallas-Las Colinas
Finally, a stay where everything worked correctly the first time around. No unexpected surprises, perfect!
July 21, 2014
Rated 2.0 out of 5.0 by Not convinced Not what I expected
The hotel website states: During your stay at the hotel's property in Irving, TX, enjoy complimentary access to LA Fitness.
Well, not really. Front desk told me there is dispute on whether or not they allow hotel guests to visit so I didn't try this amenity - shame as it was one of the primary reasons I chose the hotel.
Also note that maid/cleaning service is once a week and may not occur at all if you stay less than a week. That means smelly trash and no coffee refills (yes, you can go to pantry but at extra cost and inconvenience).
Major pain: Room key did not work at first b/c it was keyed to wrong room, then again 2 days later b/c check out date was keyed incorrectly! Both required a trip back downstairs to resolve. Once with bags and once while on time constraint. No bueno!
July 18, 2014
Rated 4.0 out of 5.0 by Larado Guest Experiende
Juana makes the whole stay worthwhile. She makes you feel very welcomed and will do anything to accommodate you. Extra hangers? Soap? Washcloths? Never a problem
July 15, 2014
Rated 4.0 out of 5.0 by jmixon25 Business Trip
I'm enjoyed my stay at Candlewood Suites and will book another stay in the future.
July 2, 2014
Rated 5.0 out of 5.0 by Fisher Family Home
My family and I love this hotel chain but this location is by far the best. The staff, the rooms, perfect. I can't say enough about this place.
July 1, 2014
Rated 5.0 out of 5.0 by Warder Location, Location
Easy to find; everything you need within 15min or less. If going to University of Dallas only 7min away on a work day.
June 25, 2014
Rated 5.0 out of 5.0 by Matt2014 Very good business room and hotel
The only negatives I can think of are room size and location. The room was a little small compared to other Holiday Inn chain hotels, but that did not bother me at all, since I am a lone business worker. The location is a little tricky, as it's not on a main road, but I got used to the zigs and zags after a time or two. The rest of my experience was top great. I especially like the desktop area to work: large, 4 electrical plugs at desk, lots of lighting, and A/C worked great. Bathroom would be considered small if you were sleeping two people or more, but no problem for me alone. I would highly recommend this hotel for business workers.
April 20, 2014
Rated 4.0 out of 5.0 by hawhaha Good Value
The location is little difficult to find on my GPS since it is on little bit of tricky side of the road. The front lobby isn't that impressive and the person at the front desk seemed to be not care so much of your IHG membership level. However, the room is much better than I was expecting it. It was large and pretty clean and well organized. The price was also very reasonable. I would definitely stay here again despite the front desk staff.
April 4, 2014
Rated 5.0 out of 5.0 by Karl H. Best Candlewood Ever!!!!!
This hotel definitely deserves to be recognized as the best Candlewood in the chain!!! The staff was very efficient, as well as, informative and very attentive. Although this was a national chain, the staff made you feel like you were staying at a local bed and breakfast. Management was on top of everything and it showrd in all aspects of the property. Although the entire staff was terrific, I would like to recognize Roxanne as an employee that definitely deserves a raise. She went over and above, from her smile, sense of humor and and a great attitude. Candlewood Suites nationwide could take a lesson from her on how to handle the front desk!!!
March 16, 2014
Rated 3.0 out of 5.0 by Jen M Great location and great deal on price.
The room setting was more than expected. Nice surprise to see a kitchenette with all the necessities for cooking and serving a meal. The only downfall to this room, #415, was the bed. It was not comfortable at all, seemed as the mattress was old and in need of being replaced. The mattress pad was not helping at all in making the bed comfortable. Outside of that, it was a pleasant stay.
December 31, 2013
Rated 5.0 out of 5.0 by Shell504 Great Room and Beds
Checked in the day before Thanksgiving and stood to the following Sunday. The rooms was great and the staff was wonderful. The only problem that we had was we didn't know how to work the AC, When you turn it off it was still on and you couldn't turn the heater temp down, it just stayed at the same temp. Other than that we loved the room and the staff and the location was great. The mini kitchen that was in the room worked great. My boyfriend and I were even shocked when we seen that there were also pots and pan in the room. Look forward to being at the hotel again in the next few weeks. I would recommend this hotel to anymore.
December 6, 2013
Rated 5.0 out of 5.0 by sooner1960 Great service and great accomodations - very comfortable
Excellent for business trip and allowing a balance of work and feeling more at home.
November 11, 2013
Rated 4.0 out of 5.0 by Jooooe Great Staff
My first room, 126, was very noisy. The staff quickly moved me to another room. They apologized for the inconvenience and gave me a $10 discount. Awesome.
October 24, 2013
Rated 3.0 out of 5.0 by Razorbackjedi good hotel if your single
overall the room and staff were very good. A few of the things that would keep me from staying here again would be for the cost of the room (nearly 300 bucks for two days) there should have been some sort of continental breakfast or perhaps an on sit cafe we could have eaten in. most hotels i stay in that were this expensive had some sort of breakfast or cafe. Another thing is that they only have cleaning people coming by one a week. meaning i had to run down stairs to get towels twice a day. And for families there is no swimming pool. I would say for the money i paid to stay there i got and average room.
October 9, 2013
Rated 5.0 out of 5.0 by Enidian I loved to stay
Everything was perfect. I will definitely come again.
September 25, 2013
Rated 5.0 out of 5.0 by USAProud Highly Rated for a Reason
This is a wonderful property with a great location and very nice rooms. The young man who greeted me was very friendly and answered my questions concerning the nearest places to shop and eat with knowledge and precise directions. As a rewards club member, I was given a little goody bag with bottled water and a snack upon arrival.. The room was very nice and comfortable, no brick-like pillows or mattresses. Even though we did not make use of the full kitchenette, just having a fridge and microwave is always nice. Without a doubt, this is a great place to stay if you are going to be in the Dallas area.
September 7, 2013
Rated 5.0 out of 5.0 by bobby87 The Best
I stayed here for 2 days and it was awesome. Located in a great area. The room was decorated very modern. It had a full kitchen, big bathroom and was very clean. This is where I'll be staying when I go to Dallas from now on. EXCELLENT Value
September 5, 2013
Rated 5.0 out of 5.0 by kseaman Everything top-notch
My wife and I travel extensively for business, and she doesn't trust hotel housekeeping due to some bad experiences, so she always brings cleaning products to her hotel rooms (no joke). This is the first time in I don't know when that she didn't feel the need to use them - everything was spotless. The staff was great, the service was great and the total experience was beyond reproach. I like Candlewood in general and this location is the best of the best. Perfection.
August 19, 2013
Rated 5.0 out of 5.0 by Tonia254 Friendly and Great customer service
My stay here was so awesome. The service as soon as I walked in the door was outstanding. Everyone there was so helpful. The rooms were very clean and nice. Plenty of space for you to move around. I will be staying again at the Candlewood Suites Hotel.
August 1, 2013
Rated 5.0 out of 5.0 by NewGrandma2013 Fall in Love again!
Absolutely the BEST place I've ever stayed!! Staff was extremely helpful and courteous, worked with us on our stay when we didn't even know what we needed from day to day. Clean, fresh look in the room, hallways and lobby. Laundry facilities fabulous, cupboard handy and just overall wonderful. We stayed for 4 nights and thought it would be a wonderful place to live if we had the budget for it! Kudos to the staff and management for such a wonderful facility - we will definitely be back!
July 15, 2013
Rated 5.0 out of 5.0 by Travel27 Great place
I was very pleased with the value of this place. Very clean, very nice, very comfortable. I have never written a review of a hotel before but this place was so impressive, I felt compelled to let everyone know. It had all the comforts of home. DVD library, laundry, workout room. Even though there wasn't a free breakfast, the Candlewood Cupboard was a great value and more variety than most places. The only thing that might make it better would be a swimming pool since it was over 100 degrees everyday I was there, or maybe a sprinkler to run through. ;)
July 9, 2013
Rated 5.0 out of 5.0 by fish4trout Very nice property
Stayed just one night. Don't be put off by small/older lobby area. Juana S. couldn't have been more helpful with getting boarding passes and ice bucket for us. Told us of a priority club promotion for our first stay. This is a renovated hotel and our second floor room was clean, NO SMELLS, bathroom very clean, towels thirsty, big flat screen, all appliances. Candlewood Cupboard well stocked reasonably priced. Can see convention center across route 114, easy to get rental car back to DFW. Would make this first choice on upcoming return trips.
June 15, 2013
Rated 5.0 out of 5.0 by Pookie1594 Dallas
I had the best weekend while traveling in a while. The hotel staff was very helpuful in the question's that I needed answered.My room was one of the best I have stayed in aolng time, and I travel alot for bussiness,
March 23, 2013
Rated 5.0 out of 5.0 by cajunchuck Outstanding Staff
From the moment we arrived the staff went out of their way to make us feel comfortable. Excellent location, good value.
January 10, 2013
Rated 5.0 out of 5.0 by Anjali home away from home, thank you Juana, Kris, new manager Kristie and Michael.
I now have stayed at this place about 6 times. Must say it is my favorite place to stay at Dallas. Has wonderful staff very very helpful and the rooms are very comfortable. My son goes to Uiversity of Dallas and I am able to make a home cooked meal for him in the kitchnette.Location is central, easy on and off acess to highways as well. All people who I have seen work there are excellent to name a few Juana, Kris, new manager Kristie and Michael. They go out of their way to make you feel comfortable. Juana even remembered to have my room with extra firm pillow that I like, can you beleive that? What a great service just like in good old days!
Just nothing but good things that I can say and the price is unbeatable too.Anjali
October 17, 2012
Rated 4.0 out of 5.0 Good place, good price
Enjoyed our stay. Recently remodeled, very nice and a good weekend price. Hotel is located in a Corporate Park area with some Eateries with driving distance. Fantastic staff....
October 12, 2012