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    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    97%
    Recommend This Property

    Overall Experience

    4.8

    based on 249 reviews
    97%
    Recommend This Property

    Ratings Breakdown

    249reviews

    • 5 Stars
      210
    • 4 Stars
      27
    • 3 Stars
      7
    • 2 Stars
      3
    • 1 Stars
      2

    Great overall value/internet access was marginal

    By

    June 29, 2015

    club

    I have stayed at this place several times and overall really like these places. They are nice, clean, generally quiet and thee staff has always been exceptionally nice.

    My primary gripe is that the Wifi internet access is painfully slow most of the time, and the rooms do not offer access to wired internet service. As I am always staying there on business trips, slow internet access is a real frustration.

    Posted byHotelStaff
    June 30, 2015
    We're sorry that our WiFi service did not meet your expectations and caused you some frustrations. Please know for your future stays that we do have modems and cable that you can check out from the front desk to use in your room. We hope that this will improve the speed of internet service for you. We were upgraded not long ago; and, we are also expecting another upgrade in the near future. Our high occupancy and usage of bandwidth has caused so slowing down and we are so sorry for any inconvenience this has caused. Thank you for your feedback and for the rating!
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    Great place for Mayo Clinic visits

    By

    June 29, 2015

    club

    We have stayed here twice, and scheduled again this coming week, while visiting the Mayo Clinic. it's convenient to Hwy 202 and Mayo (except at 5:00 pm rush hour traffic).

    The staff are excellent, both friendly and professional. The facility is clean and comfortable, as was our room.

    Posted byHotelStaff
    June 29, 2015
    Your business is appreciated; we are honored that you stay with us when you have appointments at the Jacksonville Mayo Clinic! Thank you for your comments and the rating! We will see you on your next visit.
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    Clean and Comfortable

    By

    June 27, 2015

    Some Candlewoods are better than others, and this one is really great. Clean and comfortable rooms. Felt up to date and safe. Close to everything I needed. The only thing I wish they had in the pantry or cupboard was a caffeine-free, diet option, or even just some sparking water. Everything else was great and I will stay again when I'm in the area next.

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    Great Stay!

    By

    June 27, 2015

    platinumelite

    I was greeted by a very friendly front desk representative and check-in was a breeze. The room was spotless and bed was super comfortable.

    All in all, a great stay.

    Posted byHotelStaff
    June 29, 2015
    Thank you for the feedback and rating! We're happy that you slept comfortably in your bed; all our mattresses are new and we are very interested to know our guest's opinion on their comfort. Thank you for commenting on them!
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