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Rated 4.9 out of 5 by 13 reviewers.
Rated 5.0 out of 5.0 by Second vist, won't be the last. From the phone reservation, to the moment we checked out, the service was wonderful. The hotel it's self is very clean, the rooms are very comfortable & is a great home-away-from home. The staff is always very pleasant, one in particular always goes above & beyond to make sure we are pleased. L.Craig should get a raise for sure!!! We stayed back in July of 2012 and when we came back this month (May 2013), he was just as friendly, helpful and even recalled me from my previous trip. It made the stay feel just that more comfortable. I highly recommend this hotel to anyone staying in the Jax area. I know I will be back for sure. May 16, 2013
Rated 5.0 out of 5.0 by Another excellent stay Just one night for business and the stay could not be more satisfying. The staff was as friendly as usual and they make you feel in home. I will keep staying at this hotel every time I am on town. The facility looks sharp and the rooms are better. You can have the rest you are looking for and also keep connected with your work. Outstanding!! April 22, 2013
Rated 5.0 out of 5.0 by Excellent value for very nice accomodations! Could not find any fault with this place; clean, furnished nicely, everything you need! March 24, 2013
Rated 5.0 out of 5.0 by Recomendation I would recomend this location - Clean, Friendly, Good Value, Convienent to a lot of loactions. I have been staying for lengths of about 2 weeks and am taken care of very well. March 22, 2013
Rated 5.0 out of 5.0 by Great Hotel This hotel is more than what I expected! Staff was very friendly and helpful. The room was spacious. The room had a very modern feel and up to date appliances! And to top it off, they allow pets and for a low pet fee. Highly recommend this hotel!! March 8, 2013
Rated 5.0 out of 5.0 by One of my FAVORITES I regularly visit Jacksonville for business and have been a guest at this Candlewood for a long time. The recent renovations to the rooms, upgraded TVs, the facelift to the kitchens, the excellent landscape, and the overall value keep me coming back with happy regularity. The staff now knows me and makes me feel welcome as if I was a guest in their home. During my most recent stays, I met Steven, their newest addition to the front desk staff, and I have to say without a doubt he is one of the most professional, courteous and attentive people I have met in any of my national visits to Candlewood Suites. As a business traveller, the extra hospitality and friendliness are just what is needed when you are away from home, and his warm welcoming was just what I needed. Lori, you have a great team! March 7, 2013
Rated 5.0 out of 5.0 by Accomodated our needs readily. Our room was ready and a baby crib was already in the room when we got there. The "cupboard" was very handy to have available & your honor system for handling these products was time saving. February 19, 2013
Rated 5.0 out of 5.0 by Great Home Feeling We have been staying here for almost 5 years while going to the Mayo Clinic. They have always made us feel welcome and like family, yet give us the privacy we need. They accomodate us with the constant schedule changes and appointments. The rooms are newly remodeled and very clean. Front desk and all staff are very pleasant and helpful. If we ever have a problem they are on the spot to fix it immediately. Having a washer and dryer (FREE) on site is great when we have to stay longer. January 22, 2013
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